Booked a 3 night stay while in town for a conference nearby. Located in the downtown area, there is heavy traffic' during the weekdays, lighter flow on the weekends. There are 2 restaurants, a café and a market onsite. The lobby is huge, 3 designated areas for check in/out, entertainment and lounge/relaxation. This location has the standard Hilton in room and hotel amenities but what I appreciated most during my stay was the Skybridge, an interconnected pedestrian walkway that allows customers to go from the Hilton to the Marriott Marquis and Hyatt Regency without stepping outside. It rained the entire time while I was there, the Skybridge was very convenient. read more

See all

We arrived early and requested our bags be held until the room is ready, instead they were able to check us in to a room that was already available. The bedroom was large, bathroom small. There were dirty tissues found under the desk that was missed and missed the one day we had housekeeping clean our room. This is a very big hotel. The day we opted for house keeping services, we left our room at 8 am and returned at 5pm and the room was still not cleaned, it was cleaned when we returned back 45 minutes later. We had a nice view of the pickleball and basket ball courts. We looked to borrow the pickleball paddles but they were not in great condition so we returned them quickly. The lobby is big with a Market Place Bar and little Café area (no free coffee) and a little grab and go station. The roof top bar was "temporarily" closed, and in the basement was a Hawaiian restaurant but very expensive. We were on the 10th floor, there are ample elevators that moved quickly. We were disappointed that there was no outdoor area to sit outside to relax. There is a small area off the 5th floor designated for smokers with some chairs but not much do to out there besides sit. We walked across to the Marriott which was lovely. The staff were friendly. The Hotel was located about 1/2 a mile from the nearest MARTA station, Peachtree Center. Peachtree is located on the red and gold lines, both will get you to the airport. The hotel was about within 1 mile to MLK, Cenntenial Park, the aquarium, and about 2 miles to Ponce City Market, Piedmont Park and Krog Street Market. We did a lot of walking and the hotel was in an area with a lot of homeless. read more

Hilton Atlanta - Hotels Near Me - Atlanta, Georgia

I'm a longtime Hilton Diamond member, but this was my first and last stay at this property. Parking was a nightmare. The hotel knew their gate system was broken, yet when my wife followed their instructions, the gate agent accused her of lying and made her pay. Breakfast was "cash only" due to system failures, and housekeeping didn't restock basics like body wash. Great location, spacious rooms, and nice views, but the service and technology are disorganized and inconsistent. Leadership and staff either don't care or can't manage the basics which is very disappointing for a Hilton. read more

Hilton Atlanta - Great view from the room - Hotels Near Me - Atlanta, Georgia

The rooms are a bit dated. My bathroom had a big water bubble that looked like the floor above was leaking. The bathroom kept making water hissing noises and the room walls are very thin that you can hear the people in the next room even if they weren't loud. Most of the staff were nice, but the outdoor doorman and valet are not welcoming and do not greet you as you come in. Most of the time they are talking amongst themselves. read more

I stayed at this location due to its convenient location - close to the airport, aquarium and other major venues. What I would like to mention first is that the staff members at this location really stood out to me. The staff members that work valet and help with transportation were very kind - they were kind, greeted guests, opened/closed vehicle doors and helped load my luggage. The front desk staff were also welcoming. I appreciate that Hilton has the option to text the hotel any needs/concerns/questions throughout a stay, making communication easy. I stayed in a double queen room. The rooms are a little older but they attempted to modernize it. When I arrived to my room, I was a bit disappointed with a few things: I was missing hand soap for the bathroom sink (but the hotel brought me some after I asked), the trash can that should be under the desk was sitting on top of the desk, and there was some dirt/dust underneath the sink area in the bathroom. In hindsight I should have asked for another room, but after a long day of traveling, I just wanted to unwind and rest. I should also mention that I stayed on the 10th floor on the side of the major street/hotel entrance. I could hear traffic clear as day during my entire stay. As a light sleeper, it was a bit disruptive especially when sports cars driving by would rev their engines. I suggest requesting a room higher up to avoid this. A friend of mine parked their car with valet, and they were quick each time. We waited no more than 5 minutes for the car to be brought up. Self-parking was also easily accessible and reasonably priced. The lobby can get a bit hectic in the evening as guests arrive and people hang out, but they had ample security to ensure the safety of guests. Lastly, I enjoyed the hotel's many dining options - though there's one restaurant undergoing renovations at the moment (so it's closed). The market was convenient and restaurants/bars were nice. read more

My husband was attending a conference nearby and booked a room at this hotel for a couple of nights. It is a large hotel with 27 floors. We got a room on the 27th floor with a nice view of the city. The beds were comfortable. The lobby is very spacious with a few restaurants. We also had a bright airy lounge area on the 27th floor. read more

See all

Just a follow up from my review of a few days ago. I was in town with a volleyball club for kids. Our club took up at least 20 rooms for three nights. I was insulted when you sent a letter saying you're unable to find my lost watch. It wasn't lost it was stolen and you know by who. Within 15 minutes of the disappearance, I attempted to ping it for location and it was already turned off and still even now has not been turned on. This was a planned theft. I would guess you have an organized group of people working in your hotel stealing items from guest. Our club books, hundreds of rooms every winter season for the kids to stay in. I'm shocked that Hilton is not willing to address this issue and step up and do the right thing. I am hired by the club and receive a small stipend for my services. Anything I was going to make working this tournament quickly Disappeared with the theft of my watch read more

I rarely leave negative reviews, but this experience at Hilton Atlanta was extremely disappointing. We completed a credit card authorization form ahead of time for one of our coaches, followed all instructions, and made multiple attempts to confirm everything was set. Despite calling several times, our calls were either ignored or disconnected; 3 times. When we finally arrived, after spending an extra $50 on an Uber from another hotel just to resolve the issue in person, the situation was still not handled properly. On top of that, the front desk staff was unprofessional and came across as rude, which made an already frustrating situation worse. We are loyal Hilton members and stay with Hilton properties almost every time we travel. This was by far one of the worst service experiences we've had, and it has us seriously reconsidering that loyalty moving forward. We expect better communication, professionalism, and respect; especially from a brand we've trusted for years. read more

We loved our stay at Hilton Atlanta. This hotel is very close to so many restaurants and attractions. We ended up being able to walk to the Coke museum, aquarium and the college football hall of fame. It saved us to much time and money. The rooms were very nice. Everything was clean and very spacious so we were very comfortable during our stay. This hotel also has a tiki bar/restaurant on the bottom floor of the building. It's very convenient to grab dinner without talking anywhere. It is a busy spot so reservation is recommended. I loved our stay here and I would be happy to book at Hilton Atlanta again read more

Download the app and make check in easy on your life. I received a text letting me know i could head straight to my room. Check out is just as easy, sent them a text with my email. Toilet and toilet paper are damn near on the ground. Hope you have good knees. The bed and small pillows were not comfortable for me at all, too soft. The refrigerator in room works, but a little too well. It froze everything we put in there. Wished there was a microwave in the room for my food. Staff waa very friendly no matter where in the hotel I was. FYI starbucks is across the bridge at the other hotel. Be careful if there is a lot going on at either hotel. We had an hour wait for our order but staff kept their cool and remained calm, the customers on the other hand did not. read more

Great hotel. Atmosphere and decor is of great quality. The hotel has everything you would need. Customer service, exceptional. Clean and affordable 4 Star Hotel. Oh my next visit to Atlanta I would be staying here again! read more

See all

ABSOLUTE horrible time trying to reach someone. Took 3 days of calling with broken promises to get confirmation emailed. Now its been 6 days to TRY to get a CC authorization form. Same thing.. transfers, leaving messages, leaving emails, internet chats. Still nothing. STAY AWAY. If this wasn't for a conference, I would change hotels before even checking in here if this is how they operate. read more

Stayed one night for business - this is an older hotel in the area but offers everything you need at a very reasonable price. Rooms look like they've been renovated but the lobby and open areas look like they're from a mid 1980s convention center. For the price though, ($128/night in Nov 2024) it is an amazing value. Lots of stuff within walking distance. Centennial Park is less than 20mins walk and there is plenty of parking here in the underground garage. read more

See all

Pickleball and basketball courts are borderline unusable after 8pm due to the darkness and somehow there's no lights. Also. 8 extremely fast elevators but 3-4 of them just dont go anywhere, and sometimes it just passes your floor for no reason. And also they take forever and just stay in the same spot causing extremely long waits. Also if you get the room with 2 beds, they are very small and barely shareable read more

Hotel is great location to downtown. Quick walk, or drive to many events and restaurants. The inside of the hotel is beautiful and the rooms were fairly nice. The only downsides to this stay is the lack of options in the "marketplace" and room service, as well as the elevator situation. There's (6) elevators for 25? floors. Some moments you would have to wait 30+ minutes for an elevator. I took the stairs from the 18th floor down and ended up in the kitchen. read more

Great hotel...service is phenomenal. Checked in online early and room was ready during a busy trade show weekend. Very nice room. Maybe upgrade room seating but overall wonderful. read more

Worked at a an event here. They were able to validate our parking for the whole day which was great. Upon first glance, both the exterior and interior could use a few updates particularly pertaining to their private event rooms. But the place was relatively clean overall, especially the bathrooms. Location is ideal if visiting all the tourist locations but definitely not a safe area to walk around in at night. read more

The hotel is in a great location. Attractions like Coca-Cola and the Aquarium are within walking distance. The room is pretty good and clean, with a great view from my window. No issues checking in or checking out or with any unnecessary charges. Here the staff were super friendly and helpful. The market on the lobby level had pretty much anything I needed. I really loved Trader Vic's, if you stay here you've got to get an OG Mai Thai. Great value and very nice updated rooms. My stay was awesome and will return again. Hilton Atlanta is connected by a walkway to the Peachtree Center mall and a MARTA station, this refined hotel is 2 miles from the CNN Center and a mile from Centennial Olympic Park. Polished rooms come with flat-screen TVs and Wi-Fi, plus minifridges and city views. Suites add sitting areas and wet bars. There's an upscale rooftop restaurant with skyline views, a lounge, and a slick cocktail bar. Parking is offered and is little pricey but easy to access. Other amenities consist of a gym, sports courts and a jogging track. I would definetely recommend this place for a stay. read more

Hilton Atlanta - Hotels Near Me - Atlanta, Georgia

My stay at this hotel definitely had some quirks, but overall it was alright. It's definitely not the most modern hotel, nor does it have a whole lot in the way of amenities (no pool, for real?), but at night I slept well and I didn't really want for anything while there. Check-in seems to be a revolving issue here. Ours wasn't terribly long, but I will say, everytime I went down there was always a pretty long line to get checked in. Perhaps there is a way to lessen the amount of time it takes, or an express check-in that doesn't require some kind of special membership. When we left, the hotel was especially chaotic, and it took forever to get an elevator down from our room to check out. There was also a line to get into the parking garage elevator, and there didn't appear to be an alternate way in. The parking garage itself is one of the most complicated labyrinth's I have seen, and the price to park is just astounding. I guess they figure most guests at this hotel are having their parking covered by their business accounts, and they roll with that. All those complaints lodged, getting lunch each day was easy thanks to an connection via skybridge to a large downtown mall with a food court. My room was clean by my standards... I'm not exactly using a white glove or anything, but all looked well upon arrival. I didn't have trouble sleeping, and the blackout curtains kept it pretty dark. I was high enough up that street noise wasn't too bad, though present. In the end, I don't think I would choose to stay here again, but I have certainly had worse stays at other places. read more

See all

This is in a sketchy area. As a single woman's traveling, I did not feel comfortable walking the area (and definitely not at night). As for the hotel, the TV stopped receiving signal and wouldn't work after the first day. Tried calling the front desk and it just rang and rang and no one answered. Trying to watch Netflix on the TV was impossible to set up. They had a water heater issue the second day which resulted in a cold shower in the morning. Totally unacceptable. The pro's: friendly staff and it was quiet at night. read more

Horrible. The worst hotel experience I've had in years. To begin with, I waited close to an hour to check- in with at least 40 other people while they had only 1 staff person behind the desk. Then the elevators! Cross your fingers that you can grab one and not have to wait another 30 minutes - literally! Then the small refrigerator doesn't work in my room. After calling 3 times and asking to speak with a manager (who has yet to return my call), it still doesn't work and I've had throw out perishables. The furniture is run down and the bathroom needs maintenance. I could go on but I just want to get out of here! read more

Hilton Atlanta - 1 hour check-in line - Hotels Near Me - Atlanta, Georgia

Hotel was beautiful and it was in a great location. Only down side there were wayyyyy too many YNs for comfort. The hotel gave prostitution vibes, it was a lot. But staff were nice, the views were nice, definitely would go back. read more

We stayed for two nights for a conference inside the hotel. Most of the elevators were broken or out of service which made getting to our room and to the conference events extremely difficult and time consuming. We were on the 20th floor and the stairs were not always an option if we were carrying lots of equipment. There was also a large group of high schoolers also staying at the hotel - and they were using the hotel like a giant hide and seek space, running around and cheering loudly late at night (which sounded fun for them but made it hard to sleep). I travel regularly for work and was excited to check out this property but was mostly disappointed. read more

it's a super beautiful hotel with a great view! prices are absolutely fantastic for the service, and the view was amazing from the 23rd floor. everyone was very friendly and accommodating, not to mention that the food at the marketplace absolutely amazing and they're open until 1AM. parking was like $40 for a night though. surprisingly easy to get in and out of the hotel since you'd think the front entrance would be packed with cars some random guy was smoking weed outside the hotel read more

See all

Well, the service is great there and wonderful. The rooms were nice cleaned every day but the parking is outrageous you get charged $35 a day for self parking in their garage. & it's $55 for valet parking. per day. I don't agree with their parking pricing so it would be best to Uber. That's a little too expensive just park at a hotel you already pay $200 plus a night for a room. And have to pay for parking that is overly expensive just to park . But hopefully in the future, they can change that. read more

Hilton Atlanta - The front desk check in - Hotels Near Me - Atlanta, Georgia

Check-in and parking ($35 self parking) were fine. The room was okay and I liked the multiple elevators from the room to the lobby. However, there was only one elevator to parking that was functional. This is a huge hotel with conference rooms. How in the world can you only have one elevator? We asked if there was a way we can walk to the parking lot but they said the elevator was the quickest. I like the large hotel to walk around and the gym was nice. It can be a bit loud in the lobby due to events/conferences happening at the hotel. I checked out two of the three restaurants (Southern Ekements and Traders Vic's on the premise and they were crowded. The food at the Hilton Market was pricey but convenient with a variety of items. read more

See all

Got off a late flight and went to check in after midnight and my room was unavailable. Clerk said the hotel was overbooked, we had to wait 1.5 hours for them to finishing cleaning a spare room. I've never ran into this in years of travel. Clerk was apologetic but we ended up in our room past 3AM. A few nights later I realized the bathroom sink was backing up with raw sewage and we had to get a room change. No reduction of our bill was offered, I should have demanded it at that point, but I was fatigued. I noticed outside near the small pool on the roof, there seems to be a serous leak moving under a low wall. Might be a Miami condo collapse situation so be warned this hotel has serous maintenance problems. read more

I booked this trip three weeks in advance and paid for everything upfront, non-refundable. Let me be clear: it wasn't about the money. I called every day for two weeks to clarify rules and details--like the deposit amount, parking fees, and breakfast inclusion--because the website was vague. I left eight voicemails before the inbox filled up. Not a single return call. When I arrived, I found out I had to pay an extra $40 per night for parking, which I would have liked to know in advance. Hilton states that members receive complimentary water in the room, but I didn't get any. I tried calling downstairs for 30 minutes without any answer, and after a long day of travel, I was left without water, which should have been provided. The check-in staff was great, but that's where the positive experience ended. I discovered mold on my blanket when I went to bed. I showed the staff photos and videos, and their response was lackluster at best. They seemed more annoyed that I was complaining than concerned about the issue. I was offered to switch rooms and given 15,000 points, but the experience was already ruined. I had specifically asked for a high floor and a view--both of which I had to pay extra for--and ended up with a lower floor and the same view. Later that night, I found another moldy blanket. This was a completely different situation, yet I was treated as if I was just trying to get something for free. I never asked for money back--just decent service and a clean room. Instead, I got another 15,000 points and a smaller blanket. This was supposed to be a relaxing vacation, but it turned into a nightmare. The customer service was appalling, and I left with hives from sleeping in filthy blankets. Hilton used to be a place I recommended to family and friends, but after this experience, I can't say that anymore. What should have been a nice getaway turned into a frustrating ordeal, and I'm left feeling disappointed and disgusted.Outside of all the other small problems this is unacceptable and I videos and pics with time stamps of it all I'll upload read more

We stayed at this hotel during a peak concert weekend, so keep that in mind. The front valet area is far too small and there isn't any space to pull over and get your room key to access the garage. We finally were able to pull into the Lyft/Uber zone to check in. We requested an early check in weeks prior and even sent a message via the app the morning of and was told our room would be ready at 1:30. We arrived just before 1:30, checked in and was told it would just be a few minutes and we could wait in the lobby. Numerous other guests came in after us and received their room keys instantly. And yes, I am a Hilton Honors member. After an hour had past we asked again and it seemed like they forgot about us. Wondering if we never asked when would we have gotten a room. Parking is $35/night and by 5pm the lot was full. Use the information for what you will. Elevators. There is one bank of elevators (8 total) for 20+ floors. What you typically see are elevators that are dedicated to certain floors (1-10 and 11-20) but not here. It was impossible to catch an elevator quickly and we ended up skipping numerous ones that were too full. The room was okay, definitely needs remolding and our sheets were stained. We requested new ones and out of the stack of ten housekeeping had, only one set was stain free. It's a busy part of downtown Atlanta, so we heard cars honking and people yelling until 3am. Nothing the hotel could do about that. Overall feeling after our stay was just meh. Would we stay here again? Hopefully not, but this was the only option we had on a sold out weekend. read more

See all

This hotel has bed bugs. The manager did not seem surprised. I took a picture and shared with the staff. They offered to heat treat the room and give me free breakfast. Not to mention I have my 9 month old granddaughter who was asleep on the bed. She didn't care about this either. I filed a complaint with corporate office. I asked that they not bill me and let me leave which they refused to do. I had only been there a few hours into my two night stay. AWFUL!!! . You don't expect this from a HILTON. read more

Hilton Atlanta - This is the bed bug crawling on the bed. - Hotels Near Me - Atlanta, Georgia

The hotel was great with amenities and cleanliness. The rooms are sort of updated , our the light from the room was working only the little lamps . The check in process it's such a mess with two people checking people in it took a while hours to check in it was ridiculous. I have never experienced that in any hotel , and it was 12 a midnight; by the time I got to my room was 2am . read more

See all

Stayed overnight at this location from Panama City and on our way to Michigan. With the Hilton App, we were able to check in online and choose a room of choice. Parked the car two levels below the lobby. Even though our room was ready, we had to validate the parking ticket to the receptionist. Our arrival was at the same time a college football team came back from a game. Had no choice but to have our bags deposited at the lobby. There was about 10-12 elevators working versus several hundreds of the kids and adults lining up to use the same elevator up. We decided to leave the hotel and walk towards The Olympic Park and The world of Coca Cola - which is about 10-15 minutes walk. Downtown Atlanta is definitely a scenic place to visit. Going back to the hotel, we bought some take away food and ate on the long tables by the deli/convenience store - same level as the lobby and parking elevator. A can of pop or water will cost you a minimum of $3 each. Pizza around $5 and hot coffee about $4. A souvenir magnet for $8 and a mug for $18. There is no microwave in our room, so we had to go down and use the ones available here. The room we paid for was wide enough for two double beds occupancy. There is a small fridge, safety box, iron board and hair dryer. Had a great view of Georgia Tower. Hilton Atlanta is literally a few steps away from the freeway that we could hear the loud noise of the cars driving to the speed of 55-70 mph. Considering the number of guests booked on the 30th of December 2023, the water pressure is low. Three pillows per bed and the sheets were comfortable. Checking out, we had to return one of the key cards and the other one will be used for the parking. There was an unscheduled maintenace of the parking elevator so we had to walk across the residence building. No one from the hotel staff guided the guests- we kept coming back and fort the H and O elevator. Eventually, our common sense tells us to use the O elevator to bring us down to our level, come out from O elevator and then walk towards the H parking area. When we scanned the key card, it won't work. We had to buzz whoever was in-charge of parking to let us out. Then they tell you to leave the key card in the small box. Unfortunately, my hubby left his watch behind the room we checked in. We were an hour away from the hotel that we realize he wasn't wearing it. We had to called numerous times. We couldn't talk directly to house keeping instead forwarded to security - and the response was the room is not yet cleaned; no one reported the item found; they will call us back in 15 minutes, or the system is down. We have a very bad experience in this Hilton location. Don't expect for them to call you back or even bother to check the room. Consider your items lost for good. read more

It was rough staying here during the conference I went to last week. It's a conference hotel so you'd think they would be better at dealing with large crowds but no.... ** The Elevator broke TWICE during my 4 day stay here. As in, people actually got trapped in the elevator both times** Aside from being trapped, the elevators just sucked in general. There seemed to have been 8 elevators but somehow only 2 seemed to work at one time. Since it was a conference, of course everyone was using the elevator at the same time - so we had to plan 30 mins. just to get from our floor to downstairs. There were times where people walked up 12+ flights of stairs in the summer heat just because they couldn't wait for the elevator anymore. The rooms were basic. They definitely cut down on the amenities here - large bottles of shampoo/conditioner/shower gel/lotion and one bar of soap is all you get in the bathroom now. No other toiletries. Beds were standard and comfortable at least. Walls are THIN - heard my neighbors having sex and even heard their after sex talks. Something to keep in mind if you plan on getting it on in the Hilton. Some saving graces is they do have multiple food options here so at least you don't have to go far for food if you have limited time. read more

Elevators are constantly rattling, and staff during conventions manning them can be extremely rude and short with customers. Front desk is hardly ever manned, the only time I saw people there was two cops running the thing. Terrible, confusing layout with the other three hotels and is by far the most difficult to get to. if you dont memorize which floors the skybridges connect to, have fun roaming for about 30 minutes outside to get back to the Hilton. Most end up taking the stairs when it gets busy and lines for the elevator can be up to 15 minutes long. Hidden fees they don't state upfront or purposefully obfuscate will eat into your budget. Too many rules and conditions for conventions to the point it feels watered down, overenforced, and treats customers like children. Ironically enough, at the same time they didn't have nearly enough staff. At the most inconvenient of times you will find escalators non functioning, entire floors blocked off to corral people, and pathways so confusing you think you're playing a maze game. Thinking of finding another hotel for next year and never spending my money here again. if you want anything resembling a good hotel just go to the Hyatt or Marriott next to this Hilton. incredibly disappointing, and a waste of +$1000. read more

I stayed at the Hilton Atlanta recently with a friend and we enjoyed ourselves thoroughly. The staff is kind and helpful. Lobby is large and inviting. Check-in/out process was smooth. There are plenty of eateries and shopping nearby in downtown Atlanta. There is even a gentleman's club right behind the hotel with a food truck open late. Parking is real iffy in this area. Costly and I didnt really feel safe leaving my car in some areas. read more

Hilton Atlanta - Views - Hotels Near Me - Atlanta, Georgia

Room 1710 Found bedbugs this morning last day of My stay and yet I have not heard from anyone from the hotel. Shame on you!! read more

Hilton Atlanta - Bed bugs found on my last day of my stay and I'm very disappointed. People please check Your bed linens. 1710 - Hotels Near Me - Atlanta, Georgia

See all

Spent one day/night with my mom and had a great stay! Everyone was very helpful! The hotel is huge but signs make it easy to find what you're looking for! The room was spacious and clean. Bed comfy and pillows a dream. Was excited for the availability of the early check-in and late check out! It also has 3 restaurants on site and a walkway that connects to 2 other major hotels! Will definitely be back! read more

Hilton Atlanta - Hotels Near Me - Atlanta, Georgia

If you can get a room on a deal, it is a good hotel for Emory guests or Fox Theatre events. This is a conference hotel with more than 25 floors. The lobby and entrance looks updated. I wish the details on the room floors were more updated. On my floor there was a bunch of duct tape at the entrance to one of the elevators. I stayed here recently when in town for a concert at the Fox Theatre. It's about a 20 minute walk which might be better than a Lyft/cab. There are multiple entrances to the parking garage. If you have the Hilton app, pull up your room key as you enter. Then you can park on any floor. The elevator to the hotel is in the middle of the structure, not the ends. You can take it up to the lobby an dthen walk straight. Concierge is on your left. I booked a 2 bed double for about $100 plus tax and fees for one night. It was a pretty good deal considering I looked at this hotel on a different weekend and it was 2x+ that. There were a lot of rooms available when I checked in on the app so I was able to book one on the 25th floor and on an end. The room levels do not require a keycard to access the floor or at leat the 25th floor did not. This was surprising because there is a keycard scanner. Some of the elevators have a view either into the hotel or outside the building as you go up. If you don't mind heights, those are fun to ride. Once you get to the floor, you may have to walk in a half circle to the wing of your room, which goes around the center of the hotel and a dropto see a few floors below. Not a view for those with a fear of heights! The 2 double bed room had a lot of room. It did not feel cramped. The bathroom however was a little tight. There is no fan in there either. The cloth shower curtain has magnets to help stick to the tub. The waiter pressure was poor. The mirror in the bathroom though has an anti-fog feature that keeps a large rectangle clear even if the room gets steamy, so that was nice. The breakfast is good (see my review for Southern Elements). read more

See all

This was a stay of necessity as I needed to be in walking distance of work given storm duty for last week's winter storm and icy roads preventing a normal commute. This fit the bill, as it has in the past. Things were not normal due to the storm, so I'll cut some slack. Room was fine. No complaints there, except, someone had screwed in the battery cover to TV remote with the tabs out, so the battery wouldn't stay put. You had to painfully wedge your finger in to push/hold battery in place to make it work. Next morning I called maintenance; they were apologetic and said would fix, but on returning that night, they hadn't. I texted back the HHonors folks who kept checking in and in 15 min. I had a new remote. Nice recovery. I like they still give you a little bar of soap in addition to the ubiquitous, fixed-shower-caddies of shampoo, body wash, etc. Also, the heated section of the mirror means a nice fog-free view after steamy showers (great water pressure, btw). It's a downtown hotel, so you know parking it pricey, but was still a bit shocked at the $40/night parking tab (glad this was a business expense!). An iconic Trader Vic's tiki bar is in the basement and made for a quick, convenient cocktail the first night. Overall, a good place to stake out near work in this situation. read more

I recently visited this Hotel for the first time while at a business conference. I had a great experience there. Specifically, the temperature setting inside my room was perfect and I never woke up too hot. I got amazing sleep on the comfortable king sized bed which was greatly appreciated. Lastly I received wonderful service in the main restaurant/bar. The bartender Ivo was great. He provided me excellent service and was funny and engaging. His colleague Mike was cool too. I will definitely be back there next time I'm in town. read more