My wife, Kallie, and I had not done a full open-water dive since 2017, so when we planned our Kona…read moretrip, we decided to return to Jack's Diving Locker--the same company we had dived with back in 2008, according to our dive logs.
The booking process was extremely easy. I called with several questions, and the staff was helpful, informative, and reassuring. Because it had been so long since our last actual dive, we chose to book a private divemaster for the two of us. We had completed a refresher in June 2025 for a planned dive weekend that unfortunately never happened, so we knew we would probably be a little rusty.
Jack's also saved the day before we even got in the water. My personal Atomic prescription mask unexpectedly failed when the strap attachment tore out of the mask itself. I was worried I would either have to cancel or spend the dives as "Mr. Magoo," but the shop had prescription masks available and fitted me with one that worked perfectly. That level of preparedness and customer service made the entire dive day possible for me.
Our divemaster, Sabrina, was absolutely fantastic. She was pleasant, friendly, social, knowledgeable, and incredibly patient throughout the entire experience.
During our first dive, I had some difficulty clearing my ears. Sabrina stayed calm and helped me work through it, reminding me of techniques I had used years ago when I was diving more regularly and occasionally had "bad ear days." Both Kallie and I were a little rusty on that first dive, but Sabrina never rushed us or made us feel uncomfortable.
By the second dive, my ear issues had resolved, we were both much more relaxed, and the old muscle memory started coming back--including some of what I learned during my Peak Performance Buoyancy certification. The difference between the first and second dives was huge, and Sabrina's patience and guidance were a major reason why.
Sabrina also went above and beyond outside the dives themselves. While chatting with us about the rest of our trip, she recommended the Ocean Rider Seahorse Farm as a "must visit." We had somehow missed it in our planning, immediately looked it up, and booked the VIP experience, where Kallie and I each get to hold a seahorse twice. That recommendation made our trip even better.
I would recommend Jack's Diving Locker--and Sabrina as a private divemaster--**100,000% and without hesitation** to anyone, especially divers returning after a long break. The entire experience was professional, safe, relaxed, accommodating, and genuinely fun.
Sabrina also took all of the underwater photos from our dive day, which gave us some fantastic memories of the experience:
https://arroyo.smugmug.com/2026-Photos-and-Pics/HI-Vacation-Big-Island/Day-3-Kona-Diving