We rented a power washer surface scrubber from them. Their customer service is amazing. I contacted…read morethem initially to find out if they had what I needed, they were helpful and informative. When we came to pick it up, they showed us how to use it. We had a minor issue when we got home and called them. They couldn't solve the issue on the call, so Roger came out right away to the house and fixed it! It's an employee owned company and it shows. They have great service and truly care about their customers. Highly recommend them.

They rent you equipment with pre existing damage, when it breaks on you they make up many excuses…read moreto blame you for the damage. They'll keep your daily charge plus deposit without even think it through that they might have made a mistake. I rather go else where.

A very enthusiastic shout out to Ethan and his team at the Livermore Cresco Equipment Rentals! The…read moreCresco location in Livermore is outstanding! I use them for propane refills as I use a lot of it. Those guys go out of their way make my experience as enjoyable as possible. Most places you have to take your tanks, unload them off your vehicle, wait there for the guy to fill them and then after all that you have to put them back in your vehicle yourself. But at Cresco Livermore, I can pull up with my usual load of 20 empty tanks and they handle the rest. They unload the empties, fill them up and let me leave to get back to whatever I was doing at the time. Once they fill each tank, they call me back and reload them back into my truck! Absolutely great customer service!. On another occasion I mentioned that my power washer broke down and that I might have to rent one from him. Ethan told me to bring mine in to see if it was fixable. He fixed it and didn't even want to charge me because I'm a 'regular customer' They really treat you like family here. I highly recommend Cresco Livermore!!

The Livermore location off Airway is excellent. Customer service is way above what I expected,…read moreprices are lower than others and like another person said they work with you to help you with your project. I needed to exchange an auger bit to a smaller one, they said no problem exchanged it out quickly and I had the job done w/n 4 hour window for the tool rental. Both front desk guys and the people in back were super nice, friendly and helpful. When I was checking out I joked about the rental including the cold red bull drink he had on the counter. Guy gave it to me with a smile on his face! Not often you get people that nice nowadays in ANY business. Definitely recommend this place to anyone else in the area!

Friendly, prompt service and quick to respond with all my questions. The excavator worked awesome…read more Good price for equipment and delivery.

Quick and very responsive service. Easy to rent equipment delivery and very flexible scheduling…read more Great value compared to larger equipment services! Definitely will be a repeat customer!

There truly isn't enough wonderful things to say about these guys!…read more Matt you're a super human keep up the great spirit! Matt, Rob, Tyler and the whole staff are truly amazing. IT goes beyond customer service, these gentleman treat you like friends. I am truly surprised that an industrial tool rental has such friendly and caring folks. You expect a bit more rougher service in a place like this. I go in with a load of questions and these gentleman are patient and caring, truly THANK YOU to the whole staff. My young boys walk around looking at tools and have a blast, they are made welcome by the staff..

It seems that Robert the manager runs hot and cold. I rented a material lift and he immediately…read morestarted an animated lecture about keeping the load real--REAL close to the column and super well centered because otherwise it would damage the aluminum column. This sounded like a setup to charge for damage. Upon returning, he seemed like his was about to do just that until he decided not to after I pointed out that he had not looked for the aluminum shavings when I rented it hours before. The lift, which he swore was a Genie, was a Liftsmart that weighs twice that of the Genie and with less capacity. A lot of heavy iron and no provision for managing the wear on the nested aluminum column rails. The thing is a hunk of junk. Not nearly Genie quality. Then somehow we got off topic when he said that Cresco was owned by Caterpillar. Really? That's weird I said. Oh yeah, he said, Peterson Caterpillar. When I explained the difference between a franchise dealer and the manufacturer, he was uninterested in whatever an uninformed, dim-witted customer had to say. He's been in the rental business for 26 years, and so he knows what a bunch of liars and abusers his customers are, every dang one of 'em including me. I'll shop elsewhere next time.

Kirk rentals is one of the most professional but personal businesses that Livermore California has…read morethey are not only quick on getting things done but they're thorough and always make sure that the customer is happy this is one of the best businesses that I've ever dealt with in Livermore California and many others would agree Jacqueline truckner

This was the first time I rented something from Herc. I'm sure everyone's situation is different…read morebut the job I needed to do was complicated. I have to say Eric was incredibly helpful. He showed a high level of understanding and integrity, wanting me, the customer to be completely satisfied. Hats off to him and Herc. Thanks!

Great service, durable equipment and faster response, that is what I like!…read more Thanks Brad, your guys are doing a great job!

We are appliance store and we have a three warehouses and we use big Joe all the time. They are the…read morebest very good customer service whenever we need a service on the equipment they are fast and efficient. I would definitely recommend them. Jay

I needed to take a class to become certified on a class four and class five forklift. This seemed…read morelike the best option that was near my house. It was a little bit far and a bit out in the boonies, but that was okay. When I arrived it was a huge distribution center type place that had a small classroom built in. Mark was my instructor. He was no nonsense and cut straight to the point. He was very helpful. After the written part we did a small obstacle course driving the forklift through some cones and picking up and putting down some pallets. I definitely need more practice but at least I got my certification and can now legally drive a forklift on my company property. I would recommend them to anybody who was looking for that class. The cost was very reasonable I think around $150. It was also very simple to sign up online.

Unethical business practice is the headline. Get your invoice long before your delivery. You'll be…read morefloored with the ridiculous charges. I would not recommend them.

The hubby picked up a car today. It's not clean and the gas tank is empty. Lady said he can return…read moreit empty and he won't be charged. Let's hope they don't charge us. Car also wasn't cleaned and it smelled like weed. Ashes were on the dashboard and food crumbs were on the front passenger seat. Pre-inspection did not note the scuff on the right side of the rear bumper. Not sure what the lady was looking at when she pre-inspection the car but it wasn't what we were looking at. This is the first time we've had this kind of a problem. We've rented before and everything was great. This time... not so much.

Got my rental through insurance after a car accident since they work with Hertz. This office…read morelocation was definitely an afterthought. They have a few desks in a large empty room with nothing else that would make you think it's a rental company. The car they gave me was very dirty and smelled like foot. It was so bad I had to put an air freshener in and roll the windows down to air it out. The heater would work great but then start pushing out cold air randomly. Luckily they give you a device to record the damage before you rent the car because there were marks everywhere. I would not rent from here again. I asked the representative questions about the car and she had no clue. She told me it's a plug-in hybrid but wasn't sure where the cord was. I look around and there's only a door for the gas. The vehicle wasn't a plug-in hybrid... This location closes at 5 and they don't have a key drop so returning the rental is a hassle if you work a 9-5. Take your money elsewhere or ask if your insurance works with another rental company.

Matt & Max were great, they helped me find a man lift that fit both my needs and budget. Would…read moredefinitely want to do business with them again!

If you've got a hankering to rent some large man toys a la Mythbusters style, then this is the…read moreplace for you! My boyfriend needed a palete jack (sp?) to haul our new hot tub into the backyard, and so we did our research on rental spots, and this place came up on our google search. After pricing around the other shops in the area, we decided on these guys. So yesterday afternoon we stopped by and rented their last one available. I would advise calling in advance to make sure they have what you are looking for in stock as it seems like things go quick! Staff seem to be very busy but they were still polite, friendly and knowledgable. I would definitely recommend them for any of your man tool/toy needs!