Things I wish I had known before contacting this "breeder" in hopes of helping someone else.
Don't ask too many questions.
Don't assume you are buying locally.
Don't ask for the veteran discount they offer until you're writing the check.
After speaking with Rachael and deciding on a puppy I informed her I am an Iraq war veteran who would benefit from having a service dog and would like to take advantage of the 10% discount they offer. The very next day I received a phone call from Rachael clearly trying to talk me out of buying one of her dogs simply because I was asking too many questions. After I confirmed that I do want to move forward with the deposit and asked for a pick up date, she let it slip that the puppies are in Texas. When I responded, "Texas?" She abruptly ended the conversation by saying, I don't think this is going to work, you are too skeptical.
This is a $2,500, twelve to fifteen year investment. Of course I'm going to ask questions and any good breeder would understand that. I believe Rachael took such offense because she didn't have the answers, maybe because she's not actually a breeder. She's a broker.
Throughout our interaction Rachael was vague and dismissive via text. We did speak on the phone twice. It was during our last conversation, after a week of communicating, I find out that the puppy I'm planning on buying is actually in Texas and going to be transported to New York. So I wasn't even going to be buying locally like I thought. Something customers would be interested in knowing and breeders should be up front about.
My husband and I were extremely excited as we have suffered great losses this year. Rachael had an opportunity to make someones life better as this puppy would have been a welcomed addition to our family. Instead she chose to take that opportunity away from us which has us very disappointed. The fact that she treated a combat veteran this way, two days before Veterans Day, during this isolating COVID-19 pandemic just shows that she has no patience, a lack of compassion for other people and is unbelievably selfish. read more