great service and the vets are awesome. Location is easy…read moreaccessible and clean location with plenty to offer. If you are in need of services give them a call we have been going there for years and Evan and Heather are great

Our 10 year old cat has issues processing regular food and needs fiber. They told us she had…read moremegacolon and needed a variety of expensive drugs. Turns out they were WRONG and doing more harm than good. She simply needs more fiber in her diet... period. After setting up an autoship with Chewy to get her fiber food years ago, and years of a happy kitty, she was suddenly denied by the clinic during shipping with Chewy... They told us she needs to be seen. . . for FIBER. Not meds, fiber! So basically a month before Christmas, while most people are extremely short on cash, they want to hold my cats fiber food hostage until i put her through the stress of a car ride, and pay an extra visit fee on top of the ALREADY expensive food she needs... stress makes constipation issues WORSE in cats btw. We have 5 cats, 3 were rescued and we reared them up ourselves on a very tight budget. We DO NOT have time or money to play around with a vet for our special needs kitty. We're removing our cats from their clinic and going elsewhere. In the meantime we're finding other means of introducing fiber to her food such as pumpkin.

Unfortunately, our puppy had a spill while we were travelling…read more. She hurt her leg & we needed emergency care.. We received exceptional care for our baby..the animal hospital also followed up to make sure she was on the mend! Thank you for the help! Our trip to the emergency vet was very costly..but we did receive excellent care!

They checked my pup in within minutes of my arrival. Took care of all of her needs and answered all…read moreof my questions. Great service with reasonable prices. Will definitely go back.

Office manager is a rude/loud and insulting... should not have human contact much more contact with…read moreanyone's animals at all. Insulting to staff as well Paid for testing - never received results nor did my current NEW VET - nor did did they receive a complete file on my dog- DrNick was a dream -such a shame New York State Education Department Office of the Professions Board for Veterinary Medicine 89 Washington Avenue Albany, NY 12234-1000 This is the place to complain-

I have had great experiences with this business. Very emphatic when we have had after hours…read moreemergencies. The staff is very helpful and the knowledgeable. Gemma loves this facility.

brought in my two dogs for a scheduled procedures that included a cleaning and any extractions if…read moreneeded. I was charged for these services and was under the impression they had been performed. I did call and also made a follow up appointment for one of the dogs with concerns I had, I was basically dismissed at the follow up appointment and my phone calls were ignored.. I had no other choice but to bring my one dog to a different veterinary for a follow up care. I was informed that the previous vet did not preform what was said on my discharge paperwork. Being charged for services that did not occur is unacceptable , especially when it involves anesthesia and invasive care. They had my dogs for over 7 hours claiming they had emergency's that came in. Not knowing what happened with my dogs is very concerning to me.

Dr Thomas is the best vet ever! She's not only good with animals but has great people skills. Her…read morerates aren't as inflated as most in the Mohawk Valley. Getting one's pet in soon is almost always possible.

New to the area so it was my first experience here and my puppy GSP's first time boarding. It was…read moresuch a good experience. Kathy was great with communication and made us feel very welcomed. Super clean facility and reasonable pricing. We will definitely continue using Country Hound Kennels when we need camp for the dog while we travel!

Wish I thought to take a picture of the building. The kennel is a cute building with dog boutique…read morein the front. It is located a ways out in the country but so worth the drive. The owners are warm and friendly and very accommodating as they got our baby in at the last minute when the previous dog reservation fell through. The kennel was clean and neat and process is very organized. Animals are picked up and dropped off at appointed times which is great. My dog came out clean and happy but ready to go home. They also provided very personalized touches.. When I picked my baby I was given a framed photo of her stay, report card and a tote bag with her food and medication that I had left with them. This truly is a gem for pets. I will be back

Ok, I will admit, at times I can be a pain in the butt, in general. I do not think this is one of…read morethose times. Please feel free to correct me if I am wrong. I have a small dog. During winter, it's not easy to have him socialize with other dogs, due to it being too cold outside. I considered this as an option. I went there, didn't know the best time or day to go there(more on this later). At the time I went in, I guess other owners were picking up their dogs. Was told I needed a copy of all vet vaccinations. I had a copy of the dog license in the car(which you can't get without all vaccinations). He didn't care, and I guess that is policy, so I kinda understood that. I asked when would be a good time for an intake interview? I saw he was busy, understandable. He gave me his business card. I asked him when would be a good day and time to call him. He said anytime. Now, if he is busy at the moment, apparently anything could come up at any time. I do not like using the phone. Prefer not to. Would if absolutely necessary. He seems to have a flow of customers. Maybe he isn't taking on new clients(would make sense). I don't know much about him or his business(this was my first impression). Maybe rubbed me the wrong way/no idea.

Our fur baby has been going to A Dogs Day Out for 4 years, and she loved every moment! Jim is an…read moreexcellent care given to all the babies that go there! Unfortunately, we had to relocate but wished we did not. Nobody willing to ever be as good as ADDO.

Took my car here due to matting fur. We made the appointment by phone, and offered to sedate the…read morecar before I brought her in, but was told it was unnecessary. 1 hour after dropping the cat off I get a call from an obviously stressed woman telling me she will not tolerate my car scratching her, which I get but she didn't want me to sedate the cat. What did she think would happen. I'm not a groomer but that would have been my first guess. Apparently this is a hobby business, and not a professional

What a disappointing experience! A friend had strongly recommended this place as a positive…read moreexperience for dogs. When I called they told me that they weren't accepting clients at this time, but that they would take my dogs since my friend referred me, and she'd been bringing her dog to them for years. I waited two months for my appointment. When I arrived there this morning, I was a bit surprised when the owner asked me if I weren't from the area. It was as though she could not understand why I didn't have a groomer already. But she seemed coolly polite, so I didn't give it that much thought, especially as grooming can be difficult work. I told her that one of my dogs, Molly, a Maltese, had been in a puppy mill for five years. Since none of her former groomers had experienced any problems with her, my only concern was that she'd be frightened. Later on, when I returned to pick up my dogs, the owner told me that she had a great deal of trouble with Molly, though she had no problem with Rosie, the Havanese. She let me understand that she would not be grooming Molly anymore. I was surprised, to say the least. Psychologically, I felt that she was shutting the door in my face. I know that she didn't really have a problem with Molly. She obviously wanted to appear a certain way to the person who'd recommended me. She used Molly, an unfortunate puppy mill dog, to close her door on me.

love love shaggy my little ones are hard to handle especially my lizzy she is fussy and a chubby…read morelittle mix who is stubborn krin is excellent with her and other groomers there are also everyone is kind friendly and interacts well with all the dogs i

Top-tiered dog grooming, she would cut my dogs lovely & wash them well. I loved Having them there,…read morealways knew my dogs were safe!!!!