We had to stay in town for five days on a visit here from America. Part of this hotel is a new…read moregreen hotel, the Clarion. It has huge rooms, full kitchens with a dishwasher and a washer/dryer in the room. We enjoyed the high-end fixtures, the huge towels and the friendly who made a difficult stay easier for us. There is a restaurant on-site that makes amazing seafood chowder.

From the owner: Relax and enjoy the modern facilities and flexible accommodation solutions of Hamilton's iconic…read moreAmbassdador Hotel located in central Hamilton. Our hotels and motel are walking distance from Waikato Stadium, Founders Theatre, Seddon Park & Claudelands Events Centre, driving distance to Hamilton Airport, Hobbiton, Hamilton Gardens and Waitomo Caves.

A complex of various thermally heated pools, both private and public. The kids enjoyed the speed…read moreslide while the adults relaxed in the adult spa! The water quality was great and we enjoyed trying out the various temperatures and types of pools. Nice country location with spacious picnic areas. The grounds were a little rustic but overall well kept and the price competitive. .

Yum! Came here for a…read moredrink and pizza. Was one of the only places open at 5pm in April. Had a great local vodka and my boyfriend had a good beer on tap. Highly recommend The Country pizza which was a great vegetarian option. No wifi and no table service but otherwise great place to get a bite on the deck with a cocktail.

Had a lovely beer on the terrace with a delicious wooden pizza made. A nice place to go to enjoy…read moresunshine and good vibes. The deck is always full, and the quality is the reason for it

This is a really neat hotel, we found it last minute when we got to Hamilton, and for a great…read moreprice. I think it was a little over a 100/night and the room was huge. It is a renovated building with an elegant atmosphere and a convenient location. It is right in the heart of Hamilton on a main street with lots of restaurants and bars in walking distance. A really nice restaurant, Portofino is adjoining the hotel, we ate here that night before going out to the bars down the street. My review of the restaurant is also listed. The service was excellent, everyone was very friendly and quickly got us situated in our room even though we had just booked it online 10 mins before. There is parking in a lot behind the hotel, so don't do what we did and drive around for 30 mins trying to find parking on the street. The room was very nice. Spacious as I mentioned. Elegantly decorated with clean linens and a huge and clean bathroom. There was a mini fridge for sure, I don't recall if there was also a microwave. It was quiet and sleeping was no problem. If I was coming back to Hamilton I would make it a point to stay here again.

Not the best hotel, but certainly not the worst either…read more If you plan on driving, be aware that you'll probably have to park at SkyCity or somewhere else in the area. Additionally, even if breakfast is not included in your reservation, food and beverage staff members may imply that it is included by ushering you into the buffet with no warning and neglecting to show you a receipt at the end of your meal. If you fall into the same trap we did, expect to pay $34 per person per day. The room and facilities themselves were fine.

We recently stayed at the Novotel Tainui for 1 night to attend a wedding. After returning from the…read morereception in the evening, we were getting ready for bed. On pulling the sheet back, there was a large mark on the sheet near the pillow, which seemed to be a sticky gum-like substance. We made a call to front desk (unanswered) and then room service (also a 40 minute wait by the way) to address the issue. We then had to get dressed again and wait for housekeeping - who dealt with it quickly and remade the bed for us. They expressed their regret and apologised. They assured us this would be followed up as it was not a good standard. On checkout the next morning, no mention was made from staff around this housekeeping issue, nor the interruption to our stay (and the feeling that our room had not been setup to a clean standard). I brought up the matter and received a quick and insincere apology before being presented with our parking charges. Whilst we were happy the matter was dealt to - and the housekeeping lady that attended clearly was unhappy with whomever had made up the bed with dirty sheets, we were not happy with total lack of remediation at checkout. Paying what we did for a single night, an insincere apology really didn't cut it. To have such a response from the staff member at checkout was both insulting and completely unsympathetic. To add further insult to injury after we sent feedback, we were offered a free breakfast 'on our return'. Since when does a future discount remediate poor service? I raised this again and the hotel disagreed with any kind of cash recompense. This could have easily been satisfactorily sorted by comping the parking but they managed to make it worse. We won't be back. Hotel is tired and shabby and our floor smelled of Ammonia. Note - Housekeeping response and communication was excellent. It's a shame the same couldn't be said for those whose role it is to be frontline customer service.

Incompetence at its finest…read more I booked for April 8th which ended up being during covid level 4. I never got a confirmation email. I emailed (on a thread they had previously replied to) that I needed to cancel my reservation on March 23rd. I emailed again on April 6th. I have since been attempting to get refunded. I only got responses after complaining on Facebook posts. I emailed them and said I was about to get very vocal if they didn't refund me well over a week ago. They asked for my bank details and I told them that was shady and there was no way I was doing that, that they could refund my credit card. I never heard another peep. I've just reported them to The Commerce commission along with all our correspondence.

5 stars for the service and 3 stars for the room itself. When we walked in to the room, I liked the…read morevery clean and cool feel (linens and furniture were white in color). Nice initial impression. But I then noticed that the bedside table was not wiped, I could see the residue of a cup that was previously placed there, so we wiped that up. Not a big deal, the reason why I'm giving the room 3 stars was the bathroom. And really, it's my own personal preference. There was no separate shower, meaning there wasn't a bathtub or a wall to seperate the shower from the toilet and sink so when you showered, over half of the bathroom floor got wet which was aggravating. The service at this hotel though was excellent. The people are very pleasant. We had dinner and breakfast at the hotel restaurant, (Breakfast was included in the cost of the room). The food was pretty tasty, the prices were very reasonable, and the service was excellent - everyone was so nice, helpful, and pleasant. If you're not picky about your bathroom, I do recommend Okoroire Hot Spring Hotel. We had a nice experience here.

I love this place! The front desk lady is nice and easy to book a room with! I have two kids and…read moregot a room upstairs with a bunk bed and a king sized bed (I believe so) the beds were comfortable and the walk into town was about 30 seconds until you are on the Main Street with the shops and restaurants. The hotel also has a nice hot tub. This property is lovely and a one of the best hotels I have stayed in yet in New Zealand!

Our first time staying here, we had an upstairs room that you could see the sea just behind the…read moreFire Station. The room was clean and tidy, with all the essentials for some very basic cooking in the room. This area was a little dark and could do with an overhead light. The king size bed was nice and soft with additional pillows stored in the cupboard along with a few coat hangers, ironing board and iron. We had Sky TV including the "normal" movie channels. Free WiFi is included with a password from Reception, although the coverage was a bit flaky at times. The shower often went cold whilst using, Shame other guests wanted a shower the same time as me. For me, the ace up the sleeve here was it's location. A few minutes walked to the centre of Raglan, but far enough away from the noise of bars etc. Although when the local Fire Alarm Station alarm went off, it did sound like it was outside your door. Would I stay here again, yes I would and I'd try the Spa next time around.

Comfortable room. Good size with nice large bed, good pillows and blankets. Bathrobes provided…read morewhich is a nice touch. Two comfortable chairs in the room and balcony looking into park across the street. We arrived late and they had turned on the heater so room was cosy. Bathroom a bit weird - large deep spa pool - but shower is over it so have to be agile to climb up into and out of it.

Great experience. This hotel/motel provided an excellent center point for our North Island…read moreadventures. Centrally located Easy to find Super friendly staff willing to answer any and all questions. Exceptional room quality with endless hot water ( thank you hot springs ). The bed was magnificently cozy. Parking was a non-issue and close to the room (free too). What else to say .... STAY HERE !!!

Wonderful hotel and excellent hotel staff! Very comfortable…read moreroom, had ac and heating unit, modern bathroom with towel heater, kitchenette, and overall just a great place to stay if you are needing to go to nearby attractions, like Hobbiton or the Waitomo Caves. Very clean!

We stayed here for about 5 days last week. Wish I took a…read morepicture. Very clean & modern. Staff was nice every time we needed something. Only minor complaint is the soundproofing could have been better. Wifi was pretty good. I would definitely stay here again.

This lovely waterfront accommodation located in the heart of Raglan New Zealand is the best kept…read moresecret in this sleepy surf town. Their quaint Studios and Cottages is the perfect place for a wonderful quiet getaway. Bow Street Studios manager is very welcoming and helpful. The rooms come furnished with a couch, table, king-queen size beds, full kitchen with utensils and cookware and refrigerator. Bow Street Studios is within walking distance of downtown Raglan. Here you can visit many local artist shops, restaurants, delicious ice cream and local farm produce. Drive along the coastline and you will find many surf spots and vistas for a wonderful photo opportunity.