I've had such great experiences with every visit. Everyone is polite, helpful, and I always leave in a good mood. They get me in quick and take care of my dental needs and don't jerk me around with pricing. And of course Dr. Greff was pleasant as usual, and happily answered my questions. Shout out to Jody and Kait for being huge Chris Brown fans #grind read more

I would not recommend this dental office. My son scheduled an appointment for treatment and, after seeing the total cost even with insurance, he decided not to move forward. He applied for a third party payment plan in their office, but before any treatment was performed, he canceled because the cost was simply too high. The office is now trying to charge a 15% cancellation/restocking fee based on an approximately $1,800 procedure that he never had done. On top of that, additional services were added that he never signed for, and the only document he did sign even had his name misspelled. When I spoke with the front desk, instead of helping resolve the issue, I was met with arguments, even with a customer present. I was told it could take up to six months to cancel the financing, but when I contacted the financing company directly, they told me it could be canceled within about 30 days if the dental office agrees to the cancellation with no issues. Fast and easy. It makes no sense to be charged a significant fee for treatment that was never performed read more

they charge fees even when you do not have work done with them. Multiple people are experiencing this issue with this offic.

Highly recommend this place. One of the best dentist I have ever dealt with. Would recommended anyone who has never came to come over and get their teeth taken care of. read more

I have been trying to get a refund from this office since they never did the services they were supposed to do. I have been calling and now they can help me because there is no manager available. It is very painful to deal with this dental office. If you have the opportunity to go somewhere else it will be recommended. Care and Quality NON existent. read more

I don't recommend this place. They charged me for a procedure that was supposed to happen, but then they changed their minds and said it couldn't be done. Their only solution was to pull my teeth instead of doing the crown they originally suggested.( which in a different dental office they did fix The crown) I paid in advance for the plan, and now, even though nothing was done, they won't refund me. They keep saying it's up to the finance office, but when I contacted them, they emailed me back saying the dental office hadn't reached out to them about my refund. It feels like they're just not being honest. It's been a month, and I still haven't heard anything about it. read more

Apparently main dentist was on vacation and had another dentist covering. The man was very cut and dry. Started the apt off fine asking me my pain level tapping the tooth and then once he realized I had, had a back surgery would not see me and or listen to anything I had to say. He walked out and left the nurse in the room to apologize for the situation and let me know I could come back in a few days when the regular doctor was back in the office. Staff was nice, but dentist was arrogant. I am honestly taken back by this situation. So disappointed. read more

One of your nurses a guy call me just to remind me that I have an appointment today. He's very rude, didn't even say hi or how you doing? He just up and let me know I have an appointment and then hung up... rude asshole read more

Everything went awesome from the first call. Rocio got me in right away and the next day I had a tooth extracted. I have always hated going to the dentist, however this visit was awesome. Dr. Rebecca Greff was very professional and made me feel like I was in good hands. The staff is very friendly and helpful. Thank you for your attention in my moment of pain. I recommend Hillside for all your dentistry needs. read more

I had an appointment on 5.10.23 at 3 PM, I arrived on time but I never got seen, like the other post said, they do not keep your appointments, they have you waiting there for HOURS without seeing you at all (as if you don't have anything better to do). Mind you, I left work 2.5 hours earlier to make it to my appointment (get off at 5 pm) (I get paid a really good hourly rate) so I lost out on a good amount of money, but they didn't care. Additionally, when I got there they gave me private medical information for another client and they were clueless as to what my appointment was for even though I was very clear all I needed was teeth whitening (I had already had a teeth cleaning with my regular dentist, they just don't do whitening which is why I came here). They seem disorganized and unprofessional. WHAT A COMPLETE WASTE OF TIME. read more

I went here for years and recently they are awful the staff doesn't care, I got at least ten texts to confirm and 3 calls and when I showed up they said i never confirmed the appointment. I asked for a copy of my medical records and they just say they will send them and never do. Make your own choice but I will never go back. Dentist was awesome but where is my 75 bucks when they canceled mine without notice. read more

We go here on the regular and they are clean and the wait time from when you check in is not long at all before you are seen by a doctor. They have great customer service. They have a special for the month of September 2020 for teeth whitening if anyone is interested. It normally cost $400 (roughly) to get them done but the discount for this month drops it down $200 (roughly). read more

Seen today for deep cleaning and they were professional, friendly, and very festive (staff wearing holiday sweaters). Took time to explain further treatments needed and work with my schedule. read more

This location has a problem making and keeping appointments! No problems calling and reminding customers, just a problem keeping them! This isn't the 1st, 2nd, or 3rd either! Strongly recommend looking elsewhere! read more

Extremely happy with this dentist! Very thorough cleanings. Extremely pleasant employees. Reasonable prices. Convenient location. Daniela Gonzalez and Dr. Patel get raving reviews for good reason! read more

This place was horrible. Had a very bad experience & was charged so much money & still havent gotten my work done & never got my esthetic teeth. The workers are never the same dental assistant people & the dr is never there to see the work that is being done. They dont know what they are doing. Its been 6months & havent gotten my terth & everytime its the day of my appt they cancel me. Had gone several times for my replacement teeth & never fit so. Till this day i am still without teeth having to look for another dentist. And still havent gotten my money back. Very ugly experience. Do not go to this place read more

DO NOT, I REPEAT DO NOT GO HERE. This place is horrible and terrifying. They do not know what they are doing!!!! They worked on my mothers teeth and caused a horrible infection. She was on the verge of becoming septic. They are very unprofessional. They do not warrant the warranty once they change dentists, which happens quite frequently. The cleanings are not done correctly and they are very expensive. These people don't care about anything, but money. read more

The hygienist was so kind and worked hard to ensure I was comfortable the whole time while also making sure I got the best actual care for my teeth. The actual dentist has excellent bedside manner and addressed my dental issues with grace and knowledge. I highly recommend Hillside. They are fantastic! read more

The people are nice enough but not enjoying business practices. Came in with extreme pain due to broken filling and wanting a tooth extraction. Was told they would deal with my pain. They took a few x-rays and were nice enough. Saw the dentist for about 2 minutes. Was then told the were too busy to do the extraction (which was the whole point of me being there), shown pricing options, was scheduled for 2 days later, which ment 2 days of pain and no sleep, and prepaid my appointment. Ended up finding a dentist a day later after the pain continued and my face swelled up. Was then told I now have an infection which I have to take medication for to reduce swelling before they can remove the tooth. I decide to eat the cost of the prepaid appointment (as they can't do anything anyway with the swelling and infection). They then inform me I have to pay them a $75 cancelation fee because they weren't given 24hr notice. (ya know, back when my face was swollen and I was in the worst pain in recent memory) I told them I wouldn't be paying it because they already were paid for services they never provided. I was told too bad because this was a different fee and they would be billing me for it. Overall I would have given one star if the Dental assistants weren't as nice as they were. read more

My experience at Hillside Dental was beyond 5 stars ! This was my first time there so from the moment I arrived, the staff all made me feel welcomed. Brandice took the time to do x-rays with supplemental photos and took the time to go over everything. Then Dr. Naqvi came in and introduced herself. I ended up having all my wisdom teeth removed and their highest concern was my level of comfort. Everyone at Hillside Dental was very thorough, even when explaining my financial options. I would highly recommend Hillside Dental for any dental work. read more

Very friendly staff and easy to work with doctors. Highly recommend this office for all your dental needs. They listen to all of your concerns. read more

Hillside Dental - General Dentistry Near Me - El Paso, Texas

When I initially called to make an appt they were really friendly so that made my decision easier to go to them as we were looking for a new dentist. They did let us know they might be able to do the cleaning same day if all goes well. We show up for our appts today and was told we may need to reschedule for the cleaning because they were short staffed. Luckily we both were able to get our cleaning done even though my husband had to come back an hour later when we were already there. Thank you Juan for fitting us in. The staff was great but we weren't too impressed as we felt we were being pushed aside for their other appts that was after us. #freeflouride read more

Came in to get a cleaning and had a great experience. You hardly wait in the lobby. I am always taken in within 10 minutes. Blanca did my cleaning and was very friendly. She did a great job and was very helpful with all my questions. read more

I had not been to the dentist in about 3-4 years. I had previously gone to kool smiles on Zaragoza, and I absolutely hated that place and had a very bad impression of the dentist which made me genuinely terrified to visit any dentist office for that matter. Caitlin did mine and my husband's cleaning, she was very thorough in explaining exactly what she was doing. Didn't get the doctors name nor the other assistant who did my husband's filling, but both were awesome when I got mine done. Melissa and the front staff were awesome throughout the whole experience. I have never enjoyed going to the dentist until now. Thank you! read more

Most amazing dentist ever! I usually don't give reviews but people need to know they won't find a better dentist in all of Texas. Dr. Perkins is understanding, compassionate, & has a bedside manner like no other. He has absolute ninja skills when it comes to dentistry, that includes, but is not limited to NO PAIN EVER! read more

Very great work and employees. Brandice and Dr. Naqvi have been working on me and their work is amazing! They walk you through the process and make you feel very comfortable! read more

Hillside Dental is wonderful! The staff is great, especially Dr. Naqvi and Brandice. Those two make a great team. I came in on an emergency and was seen in a very timely manner and with the best customer service. I definitely recommend hillside Dental for any of your dental needs. I am full of anxiety when I go to the dentist. They made me feel calm. The folks at hillside are great. Thank you for fixing my tooth! read more

The single best experience I've ever had seeing a dentist! The staff is warm, welcoming, patient, and professional. They are so helpful and answer any and all questions or concerns with a smile and take great measures to make sure I am comfortable and relaxed. Visits are enjoyable which is saying a lot considering the stigma that comes from having to go to the dentist in general. I cannot recommend Hillside Dental enough for all your dental care needs. read more