Providing excellent eye care to a family member. Spacious outer area lobby - adequate seating in…read morethe clinic area. Very detailed assessment of the eyes - using various equipment to see the eyes and the entire orbit. Pleasant & professional team members. There are different rooms with different machines to assess the eyes and a smaller waiting area to wait for med to work for dilation of the eyes and waiting for the Dr. The Dr is always considerate caring and professional.

The Durant Rd office seems very disorganized. I waited 45 minutes and would still be waiting had I…read morenot gone to the desk and asked about how much longer was the wait. They still were uncertain as to when I would go back. They offered to make me another appointment that was said to be in 3 months. I left the office without waiting any longer. I don't know about their medical ability but, won't go back.

I've had a bit of a mixed bag with this office, but have been relieved that it hasn't been nearly…read moreas bad as the reviews suggest. They use very outdated systems for record-keeping and communication, although I was told they're updating some of this. You have to fill out a scantron for current symptoms at every check-in (no electronic check-in options). The waiting room is very small and seems to be constantly crowded. The staff at the desk aren't the friendliest, but they're professional and competent. I have had issues with the communication between the clinic and the lab, and turn-around for test results can be extremely slow. This is made worse by the outdated record-keeping and communcation systems. Unlike MyChart, test results are only posted after the provider has reviewed them. I'm being treated for PCOS (now PMOS). It's been a bit frustrating how much this office focuses on weight gain/loss. It's a symptom associated with my condition, but it shouldn't be the primary focus. If PMOS had been explained in terms of a metabolic disorder rather than simply an issue of stubborn weight gain, I would have been more keen on beginning treatment. Because I have a history of disordered eating and body dysmorphia, focusing predominately on weight can be triggering. This office would do well to update their approach to discussing weight issues. I'd also like to see providers at this clinic do a better job of caring for gender non-conforming/expansive patients. Not everyone who has PMOS is a woman! (As a side note, GLP-1 meds are almost exclusively advertised as weight loss drugs, but I'm only just learning that they have way more benefits for PMOS than just helping you to lose weight!) All of that said, I REALLY like PA Ameya Patel. My physician, Dr. Sheshadri, is pretty good but it was difficult to schedule with her and she can be slow to communicate test results etc. When I managed to get seen by her, our appointments always felt rushed and, again, very focused on weight gain rather than other symptoms. I did, however, appreciate that she seems to understand that calorie counting can be triggering for folks with a history of disordered eating. PA Patel, by contrast, always takes the time to really listen to my concerns and thoroughly explain my condition and options for treatment. I've been impressed that she remembers details from conversations we had months prior and her sensitivity to my particular needs and concerns. PA Patel was also very informed about the recent research on how to properly diagnose and treat PMOS and was prepared to explain some of the ways that insurance coverage can affect our options for treatment. Thank you, PA Patel!

The worst practice I have ever been a patient of. Patient communication is horrible. The office…read moremessage says they are closed during office hours when they are busy so you can't make or change an appointment. The waiting room is always packed and the check in process is tenuous. The doctor I saw seemed to have a specific script written for the treatment she proposed and did not take the time to really listen yo my specific patient concerns. Would NOT recommend this practice.

If you are having an issue with Dr. Canale, please, please file a formal complaint with the…read moreAttorney General's office. It only takes a few minutes. https://ncdoj.gov/file-a-complaint/ His predatory billing practices and staffing issues are a huge red flag. He doesn't have an Office Manager because he doesn't want the oversight. No decent Office Manager would carry out his requests. I too have been harassed for a late cancellation charge for almost a year. I cancelled on a Wednesday for a Monday appointment. I get charged $12.50 a month on top of the $50 late fee. I thought the bill was a mistake! I never filled out any paperwork or created an account. I was never a patient and had no knowledge of his policies. I sent a check for $50 and asked that my account be paid in full. I never got a response. Ever. Just more bills. Know that a collection company will not come after you for a $50 bill, even if the late charges add up to hundreds. Please file a complaint. This practice needs to be investigated. It's not right.

I have been a patient of Dr. Canale for several years and consistently find him to be friendly,…read morerespectful, and highly professional. The office staff also demonstrates a commendable level of friendliness and helpfulness. I appreciate the convenience of being able to obtain a mammogram at his office, followed by the opportunity to discuss the initial results with Dr. Canale. I do not understand the comments about "greed." I have always found him to be highly knowledgeable and professional. He takes as much time as necessary to answer my questions and is one of the few doctors with whom I never feel rushed during my appointments. I feel very comfortable and well cared for by him and his staff.

We've had three family outpatient surgeries here, all by the same dr, over a course of 15 years!,…read moreand this surgery center is fantastic. The staff is wonderful from the front door to when you are done. Everyone is friendly, patient and caring. It's a bit of a drive for us, about 40 minutes, but it's a great surgery center and we trust our dr so it's worth the drive. The facility is very clean, many Covid precautions are being taken and we felt very comfortable there, despite dealing with a pandemic. The rules have changed dramatically due to Covid but they are there to ensure safety and it was no problem at all to adhere. Highly recommend this center - very kind phone staff as well, frequent phone calls to remind you of deadlines and protocol and they handle insurance for you which is a big relief.

Avoid Blue Ridge Surgery Center…read more They require prepayment. I knew that I was overpaying, but they would not listen to my arguments. They threatened to cancel the surgery if I did not pay. My surgery was 7/22. Of course I overpaid. They claimed that I would receive a refund within thirty days. I called after thirty days. The refund was not processed. I was told it would be thirty more days. Thirty one days later I have no sign of a refund. Avoid doctors who associate with the Blue Ridge Surgery Center. If you need surgery, you will likely give an interest free loan to the millionaires who own BRSC. In my case, avoid Saleeby and Wessels. BRSC exploits you when you are most vulnerable.

I had a colonoscopy at Raleigh Endoscopy Center on April 29, 2025, and the way this facility…read morehandled my billing was completely unacceptable. This was supposed to be a routine preventive screening -- my last colonoscopy was almost 10 years ago, I had zero symptoms, and I only did it because their office repeatedly reminded me that I was due. The operative report itself states the procedure was done for screening, not because of any medical problem. Yet Raleigh Endoscopy Center submitted diagnostic codes to BCBS, which automatically triggered a denial. When I contacted BCBS, they explained very clearly that the only reason this was not covered is because the provider coded it wrong -- and that the claim could be fixed if the center simply corrected the coding. When I asked Raleigh Endoscopy Center to correct the coding, they flat-out refused. No explanation, no willingness to review the documentation, no interest in helping resolve the issue they caused. They simply pushed the entire problem onto the patient. To make matters worse, they never informed me before the procedure that they would code it in a way that BCBS would not cover. No warning, no disclosure, no conversation -- nothing. Had they told me, I would have asked questions or rescheduled. Instead, I was blindsided with more than $1,500 in bills for a preventive screening that should have been covered at 100%. The clinical staff were fine, but the billing and coding department showed terrible communication, zero accountability, and a complete disregard for patients. Once they have your money, they do not seem to care about fixing their mistakes. A simple 10-year screening turned into months of stress, appeals, and wasted time -- all because Raleigh Endoscopy Center refuses to correct an obvious coding error. If you choose this center, be extremely careful. Double-check every code, every form, and every insurance detail, because if they make a mistake, they will not fix it -- and you will be the one paying for it.

I went here to get some work done. Now I'm a private individual, and so is my family. While there…read morethey were asking about family history. I was telling them I didn't know a lot of stuff about my family Nevada we don't talk about our issues. The RN. said we "were dysfunctional" How am I dysfunctional because I choose not to have all my information discussed on Social Media, or in church? Then the nurse went on to tell my ride that we were dysfunctional, and discussed my care with them after I said I didn't want her to. Is that a HIPAA violation of what. The staff here doesn't care about your feelings, emotional state, or privacy. 2024-19 350

BEWARE OF HRC Medical !!! They give a high-pressure sales…read morepitch, and insisted on charging $3400 up front for a year of treatment. When the treatment didn't help me, I discontinued it. Then I found out that the money I paid up front was non-refundable. So the only thing I got was ripped off for $3400. What kind of business would operate like that? Certainly not a reputable one. If you talk to them, read between the lines and see that they are more interested in taking your money than improving your health.

I have been a patient of HRC Medical for over 2 years now and I cannot say enough good things about…read morehow I feel and the experience I have had with natural hormone therapy. My biggest symptom was unclear, foggy thinking and mental processing along with fatigue and a big lack of desire which was more of a problem for my husband than for myself though it was affecting our relationship. From the first insertion, I did not feel much of anything but I did feel a tiny bit better. However, within 2 months, I felt so much better! The most important thing to me was my lack of mental clarity. I was back on my game within 7 weeks. Every thing else followed and felt like icing on the cake. I would highly recommend HRC Medical. I know there are some dissatisfied folks but I believe they just do not wait for the results to happen and their expectations are probably not in line with how the program works. I believe the other reviewer is correct that you have to adjust your expectations but the woman I spoke with initially did tell me it requires patience and I was told that again by the doctor. As I said, I have been going for over 2 years and nothing will stop me from continuing. The only downside is the scheduling and rescheduling can be a pain but the front office staff are very nice and try to accommodate you and the nursing staff is caring. Prescriptions and callbacks take too much time. They really need to get more help with the small things which add up to big things over time.

Yesterday afternoon I went in for visit. The staff, as a whole, was timely and friendly. However,…read moreI will be switching offices for a few reasons. 1 - Lack of transparency regarding cost I was asked to sign a document about procedures that may happen. I want my physician and his staff to tell me what they know, which includes cost. Yes, it's my responsibility to ask, but it also their responsibility to tell. 2 - Not cultivating an environment of comfortable dialogue I would have liked Dr. Wessels and his staff to tell me about the procedures ahead of time - when procedures are advantageous and when they are not necessary. I understand an exam is often needed in determine prognosis. However, I would have appreciated the physician take a few extra minutes to show the patient dignity by having them sit up to share face-to-face any concerns and advice the physician may have as well as leave room for the patient to ask questions. Do NOT ask if a patient wants a procedure when he/she is in the midst of an uncomfortable and vulnerable exam. It's unprofessional and inconsiderate. The left the office feeling shame that I hadn't asked questions about cost nor advocate for a more comfortable setting, but also frustration that the physician didn't offer cost information up nor provide a comfortable environment to do so.

I have been dealing with Hemorrhoids for the last 7 years and no one in Winston-Salem could fix…read morethem. At my friend's advice I went to Raleigh and saw Dr. Saleeby. That was the best move I have made in 72 years. He fixed them in two trips. What a great Doctor!!! He did injections (Schlerotherapy) and one band. I had 11 bands put on in Winston-Salem and not one stayed on. Dr. Saleeby's band stayed on. If you are having trouble with hemorrhoids then Dr. Saleeby is the Doctor to see.

I've been going to Dr Allu well over 10 years now. She's very thorough and always takes the time…read moreto listen. Something I find lost at a lot of practices these days. I Highly recommend her. The practice is efficient and timely. I never wait very long. Staff is friendly and caring.

I really did not appreciate the care I received during my brief tenure…read more I was lectured about being late. I was a little late. It was my fault since I did go to the wrong office. That being said, I was lectured about being late. Not once, but mutliple comments. In fact, more time was spent lecturing me about being late than actually inquiring into my health, past history, family history, et cetera. When the doctor arrived to perform the phystical, I recall it being ulta-short. I was coming from a previous doctor who was incredibly thorough, who asked a lot of questions, who had a holistic (in the sense they attempted to connect the dots to make sure that there wasn't a larger issue) approach, and who took a lot of time with their phsyicals. This doctor did almost nothing, asked virtually no questions, follow-up questions, and in general, just took my word that everything was OK. My previous doctor was probably a hold-over from the days when your family physician was thorough and put patient care before cost. My experience was that this place is a factory -- get them in, take some samples, spend as little time as possible with them, get them out the door. I'm not confident that having them as my primary care would really be beneficial in the sense that they could track my health year-to-year and catch something before it was problematic and/or diagnose something nuanced. I can Google the results of my urine and blood tests, so I'm not sure why I would drive across town to have them do it for me. I have switched to a more local primary care practice. It's nowhere near as throrough as my oldschool doctor that retired, but it's far more thorough than my experience at this facility.

Best Professional Service I have had in a long time. Followed the recommendations and the results…read morewere astounding. Highly recommend.

Angie, Brooke, Amanda, Emily, Sarah, Jenn, Kayla, Emma, and Sherry make this place special! Every…read moretime I walk in, I am warmly greeted and promptly seen by Angie, Emily, or Sarah (so far). Throughout the office visit, they are thoughtful and keep me informed of everything they are doing during the visit (e.g. steps in The Perfect Peel, areas where filler will be used, warning when I am about to be zapped by the laser, etc.) and are constantly checking on me to ensure that I am as comfortable as possible. After years of tanning beds, no facial sunscreen, harsh skincare, and only having Botox done quarterly instead of treating the entire surface with skincare and maintenance services, I have had a lot to catch up on over the last six months, but I can say that I am on a simple day and nighttime skincare routine and that, plus a BBL treatment, two chemical peels, and some hydrafacial action has DRASTICALLY improved my skin texture, pore size, hyperpigmentation, elasticity, hormonal and fungal cystic acne eruptions, etc. etc. etc. My results are always WAY BETTER THAN MY EXPECTATIONS! ALSO, the ladies at PrimeMD are ALWAYS working! Rather than selling services via social media, these platforms are used for educational purposes and responding to patients and potential patients that may have questions outside of regular business hours. I guarantee that every medical provider is an expert in any and all technologies, products, and services that they offer. From my personal experiences with aesthetics over the years, that is basically unheard of. I had been dealing with this rash on my chest for MONTHS and had been on topical and oral antibiotics, had had multiple blood panels done, and was even taking a large dose of allergy meds twice a day for WEEKS. Angie looked at my chest and recommended that I use a couple of drugstore products that help with fungal folliculitis and within DAYS, the rash was resolved! Another bonus: the facility is STATE OF THE ART but not "cold". It is warm and cheery, just like the staff! I HIGHLY HIGHLY HIGHLY RECOMMEND!

I have again experienced surgery at the Raleigh Skin Surgery Clinic. Dr. Housman and staff are…read moreexceptional. The care and personal attention is outstanding. The end results are always great. I just don't think you will find it better, anywhere.

Was referred to this location for Mohs surgery. This is a technique where they address skin cancer…read moretaking the least amount of skin possible until you are cancer free. Check in was easy, the attending nurse was kind and efficient. The primary doctor was efficient and took the time to answer all questions. There was an emphasis ensuring the procedure was pain free. Aftercare was addressed. Overall, pleased with my experience.