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    Hill Horticulture

    3.9 (8 reviews)
    Closed • Closed

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    9 years ago

    This is a solid company the does exactly what promise to do. Fair price prompt service and kept me up to date on all issues. Recommended

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    Thomas Turfgrass

    Thomas Turfgrass

    (26 reviews)

    Great price and quality service. Will be picking up more zoysia sod to lay down, soon.read more

    I rarely leave reviews like this, but I left this business genuinely disgusted by the way I was…read moretreated. I came in needing a relatively small amount of very heavy chopped limestone. There were no other customers that I could see, yet I wandered up and down the stone yard trying to figure out how to get help until a forklift driver finally came over. He gave me an approximate price that turned out to be wrong by half, moved the pallet to the scale, had me back my Tahoe up to it, and explained what the scale should read once I had loaded enough stone. He then stood there and watched me struggle to lift and load these extremely heavy pieces by myself. I am a 56-year-old woman who showed up in sandals to purchase landscaping material--not someone remotely equipped to wrestle heavy limestone into an SUV. I certainly don't expect special treatment because I'm a woman, nor do I expect someone to do work for me that I'm perfectly capable of doing myself. This was not that. It was visibly difficult for me to lift these stones, and there was an able-bodied man there just watching. Then I went inside to pay and discovered two more men lounging around chatting. The entire front of the building is windows, and I was loading the stone directly in front of the building, so it's difficult to believe no one inside could see what was happening. Manpower clearly wasn't the problem. Maybe my purchase was too small to warrant much attention. That's certainly how it felt. But a customer spending a little money should still be treated like a customer. Frankly, this bothered me beyond ordinary bad customer service. Texas has a well-earned reputation for men who still behave like gentlemen. I have a hard time imagining most Texas men watching a woman--or really anyone clearly struggling with something that heavy--without instinctively saying, "Here, let me give you a hand." There were three men available here, and apparently that didn't occur to any of them. I eventually got my stone loaded, paid for it, and left. I won't be back. If you're coming here for landscape materials and might need any assistance loading them, I'd strongly recommend going somewhere that treats every customer as though their business matters.

    Hill Horticulture - landscaping - Updated October 2026

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