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HILCO Propane

3.0 (2 reviews)
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1 year ago

You guys need to have some business hours on Saturdays. Not everyone can make it to your place of business during the week.

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4 years ago

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My Utilities - Moving? My Utilities Sets Up All Your Utilities For Free!! How Incredible Is That?!

My Utilities

(10 reviews)

North Dallas

Most things went great…read more Pest service? Nope... they don't do that. Internet? No dice. They push you to Xfinity internet ("great deal, low price, super fast speeds - we'll deal with any issues for you!"). Xfinity sucks. Xfinity never showed up - to 3 appointments. So, I called Chris - my "My Utilities" rep - and he then changed his story that he can't actually help with Xfinity. It's my problem. Then, Chris' boss says he'll help - and will call me with 1.5 hours with information. No call. Nothing. All promises, and no delivery. They mist be getting kickbacks from Xfinity or something because there is NO way they should support Xfinity unless there is money in it for My Utilities. User beware..... if it sounds too good to be true? It is.....

MyUtilities never followed through. The sales rep asked only about my home's size, failing to…read moreassess actual usage--a critical factor since many plans double the per-kWh rate for monthly usage under 1,000 kWh (this can happen in Spring/Fall). He assured me he'd handle everything but never sent details, followed up, or contacted me again. Had I relied on him, I'd have had no utilities on move-in day. Fortunately, I used ComparePower dot com to compare plans myself. Be wary of seemingly low rates (e.g., 10.3¢/kWhat 1,000 kWh) that spike to 20¢/kWh at lower usage. MyUtilities markets itself as a convenience but mainly directs customers to providers that pay them referral fees--if they even bother to call back!

HILCO Propane - utilities - Updated May 2026

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