Steve is a genuinely mean-spirited person. He took my car in but refuses to give any time estimate…read more It is an industry standard to let a customer know roughly when they can expect their car back, I have never seen a mechanic have a problem with this but BOY Steve does. He responded by mansplaining to me how lines work, that other people exist, and complaining that he doesn't even get to go home at night, he's so busy. None of that tells me what to expect; it's emotional and personal, two things a service member should never be with a customer. Monday he took delivery of the car but didn't let me know it was there, I had to call to find out. No word by Wed, so I called at the end of the day. He told me he hadn't even cracked the hood, again condescended me by telling me how unimportant I am, how busy he is. Not helpful. But he did tell me Wed I would be the next car up. No word by Friday - didn't answer my call. Sat, Sun, didn't answer calls. Mon (today) a full week later with no contact or communication of any kind, he finally picked up the phone. I told him I'm really trying to get my life back together and knowing when my car will be ready is a key element to that. Just a *rough* estimate, ya know? Are we talking two days or two months? Give me something. That's when he got really nasty. He told me that I'm "clearly trying to get things together, since my car died coming home from a bar on Friday night". That's NOT what happened, he has no way of knowing what happened, but having him suggest that A) I was out partying, B) somehow it would be wrong if I was? C) I don't deserve service if I leave my house on a Friday night is SO out of line. He informed me I just need to have my drinking buddies drive me around if I need to get out so badly. I told him that is not an acceptable way to speak to anyone, let alone a customer. That's when he told me to GET THERAPY and hung the phone up on me. This guy has my car! So I called him back. He picked up and hung up on me. So I called again, he hung up again. 15 TIMES this happened! I have never seen anything so unprofessional in my life. Steve's actions are emotionally immature, verbally abusive and at this point I have no reason to believe he will ever return my vehicle. The police informed me that because I gave him the keys, it's not theft, it's a civil matter. Steve knows this. He knows that I have to choose between letting him berate and belittle me or going to court. Sorry Steve, I do have a backbone and you DO NOT tell customers to get therapy or blame what you perceive to be their lifestyle for your inability to treat people with decency. If I have to file suit, so be it. At the very least that will leave a permanent public record of a customer having to sue you to have their vehicle returned because the alternative of being verbally attacked by you is not acceptable. Steve is a very mean-spirited, cruel person that seems to take personal joy in verbally abusing female customers. I have no idea how his mechanics hold up because I haven't seen them. But I am having a full emotional breakdown because I made the mistake of allowing Those Guys a chance at my business and Steve has spent more time cutting me down as a human being than actually working on my car. He has said unfathomably mean and rude things to me, and he feels confident to do that because he has my car and thus can treat me any way he wants and he thinks I'll just take it and thank him for the abuse. Never again, and I strongly advise you do not let them do this to you. Call ANYONE else, Those Guys are dishonest, mean-spirited and genuinely appear to take joy in emotionally abusing female customers.

The name of this business is NOT car guys. Business is Those Guys Auto located at 1280 S Naco Hwy…read more Bisbee, AZ. THEY ARE A FULL SERVICE AUTO REPAIR & AUTO PAINTING COMPANY. They are open Monday through Friday from 7:30 until 5:30. The owner's name is Steve and he is very honest and dependable. In fact they do a lot of the work for the city and the county!

This is an excellent place to take your German car. This is a family business and they do it a…read moregreat honor.

Bisbee Bug is a trusted local institution. Once again they fixed my car for a fair price!read more

Service, quality, and still a great value. Highly recommended! I yelp about food......but I'm…read moremaking an exception here!

Easy, convenient, and not overly priced. I dropped my car off in the morning for same day service…read moreand it was completed by lunch time. The manager was very courteous. Overall a good experience. I will use them again in the future.

Great and friendly service for all auto repairs. A bit pricy, but highly recommended.read more

DO NOT TRUST DESERT AUTO!!! I REPEAT! DO NOT TRUST DESERT AUTO IF YOU LOVE YOUR CAR!…read more Bought 2 cars from Carvana and took them to desert auto for A level 2 diagnostic 2 weeks after 1 of my cars water pump randomly blows.... They didn't detect it in the level 2 diagnostic 3 weeks later my other cars O2 sensors went out as well as my coolant reservoir constantly leaking... Also while they were doing my diagnostics they somehow got water inside my door... (it was raining when they had the car) - they did remove it after I complained and nearly lost my snout over it. But over all! This place is garbage! Also if Carvana recommend you to them! Bad idea! (Go find your own mechanic to do a real diagnostic on your car!) They cover up everything wrong with the car basically but will still do whatever to have you come out of pocket! Highly disappointed and never returning. -10/10 would never recommend

The owner is very knowledgeable and his pricing is fair. I will use him for all of my automotive…read moreneeds. Give him a try. You and your vehicle will be glad you did!

From the owner: Old-School Automotive is your "Mom and Pop hot-rod shop!" We specialize in repairs, restoration,…read moreand modification of hot-rods, muscle cars, classics, 4x4s, & diesels. Our custom welding and fabrication of mild steel, stainless steel, and aluminum is complemented by our CNC plasma cutting of parts, signs, and decorations. Show-quality wiring makes our stereo and electronics installs second to none. Vehicle not running? No problem! We can come to you and offer mobile repair, or our concierge transport service will get your vehicle to our shop for bigger jobs. So whether you're looking for a tune up on a classic, a lift kit or body armor for a 4x4, a turbo and injectors for your performance diesel, or a CNC plasma cut sign for your home or garage, we can take care of you with our Old School service and Old School quality. We do it right, or we won't do it at all. Located in Hereford, AZ, just south of Sierra Vista.

Would have put NO STARs - WARNING Deceiving, scam artists…read morethat only want your money. our motorhome was towed to them on 11/26/25- we were boxed in with trucks for three days. Did not see our rv. Semis were towed after us and they worked on them. Our tanks were full, little water & fumes, oil was making us sick. On 11/29 husband paid tow and owner said the semis go first. Mean while it was close to closing we were afraid and left with an engine in serious condition blue smoke oil going all over. He was not going to work on our rv till all the rush of semis stopped . The rv is our home

From the owner: Here at Big Daves we are your full service company. We work on and tow everything from small Cars,…read moreTrucks, Suvs, Rv's, Semi Tractors and Trailers. We have the capability and know how to get you back on the road as fast as possible. Here at Big Daves we have jpro and snap on diagnostic software so we can diagnose anything from a abs sensor on a car to bad def filter in a semi truck. We also have a large inventory of Semi Radiators, Tires ( Car, Truck, SUV, Semi tractor and trailer ) as well as much more.

this place may be given some good reviews. but they park cars on the side of the road up and down…read more very dangerous at night. it looks like he has more vehicles than he can fix or at least needs a spot to move some too. I hate when a auto shop looks tacky like that. A clean mechanic place gets rid of junk cars every 30 days. I am simply speaking from what it looks like on the outside. actually you can judge alot by a business by the outside.

Changed tire on a horse trailer in an emergency- great service! Was referred by us riderread more

I have been using this company for years and always ask them first to do my repairs, installations…read moreand any rv question. Ryan is a brilliant technician and can fix anything AND he comes to you! Appointments are easy to make online or call. I trust this local company and they are GOOD people. Honest, fair and quite competent!!!

Very good service. Replaced our hot water tank. We would recommend Ryan for any repairs that you…read moremay need.