My experience with Lock Up Storage had been very positive until recently. The women in the front…read moreoffice are consistently friendly, helpful, and professional, and the facility itself is clean and well-maintained. I genuinely have nothing but good things to say about that aspect of the business. Unfortunately, that changed when I received notice of a meaningful rent increase on my storage unit. After comparing prices, I found at least five same sized and air-conditioned storage facilities within a few miles (3-10 miles) offering the same size unit for more than half the cost. Wanting to remain a customer, I called to discuss the increase and see if there was any flexibility or willingness accommodate an already paying customer. That conversation was very disappointing. Rather than showing any interest in retaining my business, the manager seemed focused solely on enforcing the increase. The tone of the conversation felt dismissive and unprofessional, especially considering I was simply trying to understand my options as an established customer. What makes the situation even more frustrating is that since that conversation, I've learned of multiple instances where customers are paying dramatically different rates for the same size units. One neighbor received a quote within that same week nearly $70+ less per month than what I am currently paying, and two other residents in our community shared similar experiences with steep increases. That creates the impression that loyal customers are being penalized while newer customers are being offered substantially better pricing. I understand that businesses need to adjust pricing over time. However, when comparable facilities in the area are charging significantly less, and when existing customers are treated as expendable rather than valued, it becomes difficult to justify staying. Especially for a facility that has plenty of available units (they're at ~50% capacity), customer retention would seem to be a priority. Sadly, that was not the case here. And for those reasons, I would not recommend choosing this facility solely because of its convenient location in Babcock Ranch.

Space was so clean and easy to access. Management was a huge help- she went above and beyond to…read morehelp us with moving in and out. Highly recommend!! Great experience and very fair price!

nice people, brand new clean RV storage. They are just going through their initial opening steps…read more so they have lots of open spots. well designed

Crossroads is an incredible brand new storage location accommodating motor-homes, boats, vehicles…read moreand many other storage needs. We visited the facility last week and were truly blown away by all the features and the exceptional customer service. They have lots of enclosed units in a variety of sizes, with the largest big enough to store our 45-foot motor-home. The enclosed units have temperature control and their own electrical panels along with coded access. There are also canopy options, which have electrical hook-ups AND fire suppression systems. And the entire facility is surrounded by a high wall, security cameras and storm drainage. In fact, we learned the entire facility has been built to withstand severe weather. Lastly, the owners are wonderful (which was mirrored by the other customers we met last week) - this is a family owned business and you can tell their genuine customer service and communications come from the heart AND the sincere desire to be successful by way of providing a great storage option with excellent service. Pricing options give real value for money and with no flexing. And we were told we can use the wash bay for free. We researched lots of places in the surrounding area and we would absolutely state this is the best option by far. In fact, we've not seen anything like it anywhere. 10/10. Thank you, Dana and Don for the tour! We will be back.

The young man that was in charge was exceptionally professional, presentable, and very detailed. He…read moreexplained everything that I needed to know. He escorted me to the storage unit and showed me everything on how to get in how to get out. The facility is immaculate, very well lit and secure. I would highly recommend this location. They also have a flat dolly and a standard two wheel dolly to move your items.

The online fee for renting a storage unit like mine is $40. I just received a notice that they are…read moreraising my rental fee again..this time to $77, nearly double the online price. They are willing to give me the published price, but only if I fill out all the paperwork again and move from my current unit to one exactly like it located in the same building. They do this every 6 months or so. It would seem that they should value long term renters, but apparently they do not. The facility is relatively new, reasonably maintained and reasonably clean for a building that the general public has 24 hour a day access to. I like the facility, but with storage units popping up like mushrooms in the area I need to seriously evaluate whether I will maintain my unit here or move on.

We were in need of a mechanic for our boat as we were unable to drive it. We had it towed to Owl…read moreCreek Boat Works and Storage to determine what work was needed to the boat. Thanks so much to the mechanic as he found some major things that needed replaced/repaired. Additionally, he suggested that I have an engine surveyor check out the engines. Based on the quote we received prior to having the engine survey, I was very pleased with the price. Unfortunately the engine survey was not good and it would likely mean the engines would need to be replaced. Unfortunately and understandably the cost to replace inboard engines is extremely expensive. Therefore, we decided not to go through with the repairs as it is an older boat. I am very happy with Owl Creek Boat Works & Storage! The team of professionals show you honesty, courtesy and professionalism. If I can get the money together to have all repairs done, I will do so at Owl Creek Boat Works & Storage! Denise Wheeler

From the owner: Come visit us at Owl Creek Boat Works & Storage Inc. Owner W.T. Fulton has many years of experience…read moreand the ability to back it up. Bring us your boat, ship, or yacht, nothing is too big for our 3 hauling lifts. 3 lifts for hauling up to 125' or 150 tons, Specializing in total refinishing - 6000 sq ft paint building, Awl grip Impon Applications, total restoration and hull modifications, Woodworking shop for custom cabinetry and interior alterations, Fiberglass, gelcoat, blister and delamination repair, Bottom painting, shaft and propeller work, Repower professionals for most all major engines and generator as well as service, Electrical service - Complete rewiring and generator repair. Come in or call us today. You'll be happy you did!

Dirty. Pricey. Prices go up constantly (7 times in 2 years). Moved down the street for 1/3 as much.read more

Extremely easy to book a space, the clerk was incredibly helpful. It was very clean.read more

Horrible customer service. They kept charging me after I…read moremoved out! I called several times and never received one phone call back. Not a good place to do business with.

Well, I had no safety concerns here, but I will let you know the mosquitos are horrific, one of the…read moreworker's is a drunk and the office charged me after I checked out and will not refund me. I took my rv out on 7/20/17 for mechanical work, signed a paper saying I was leaving the storage lot and that I could possibly not be coming back as I was moving out of state. The said to call and let them know, well nobody seems to remember me calling and I never checked back into the lot. Rent is due the 1st. I found out last week that my credit card was charged anyway. Okay, I signed a piece of paper 11 days before rent is due stating that I was leaving, I called and canceled, never signed back in and still charged. I called last week and never heard back. So, I called again today to follow up since they didn't. Nope, no refund, no recollection of phone call and then hung up on me...Would I store with them again, NO!!! Safe T Storage of Ft Meyers Beach, YOU SUCK!!