My doctor for 20+ years. Always listened and took time with his patients, which sometimes caused…read morea wait, but it was worth it for Dr. Hudec. I will miss him now that he has retired.

He was the best Doctor,he payed attention,he cared,he listen to your needs,and followed up with…read moreyour needs. Dynamic Doctor Dr.Robert Hud3c.​

3+ hour wait times every time. Rude Nurse Dawn. Stanley will not contact you about even seriously…read moreabnormal labs. Seek a different Hallpass doctor.

You call the office over three to four day with no response. Appointment times are appointed but he…read moredoesn't get there on time sometimes you wait almost 2 hours.

First visit to new doctor. Office receptionist took my paperwork, ID and took a picture. I…read moreguess all new patients go through this procedure? Appointment was at 11 AM got into waiting room at 11:14 AM. Nurse took information on my general health, I was given an EKG and doctor came in about 15-20 minutes later to do her exam and have some general questions, on forms I submitted, clarified. Dr. Akamatsu first apologized for my waiting time, which I thought was a normal seeing I was a new patient. I thought that was nice of her to do. After she left, I had blood drawn, which was painless. Overall, I found my first visit was exceptional. Clean waiting area, though seating is limited to about 8 people. The examining room was spotless and the equipment seemed relatively new. The staff was friendly, professional and very helpful, A few days after my visit I got a call from Dr. Akamatsu's office with the results of my blood work. Also, there is a portal on the internet you go to, you log in, and see all the specifics of any test, medications, etc. that pertains to you. Great first visit!

I've been coming to NAPC for years (since 2016) at various locations. My experience started out…read moregreat at this Woodstock location and was even good at the Canton location after it was built, as it was closer to home at the time. I'm not sure what has happened, but this medical group has fallen apart! Management: You will continue to lose patients if something is not done. The upward trend of and reviews over the last few months only reinforces my statements. Below are a few of the reasons why I will be leaving this group as my primary care facility: * It took over a month, and I had to call in three times, to receive results from a standard panel of bloodwork for an annual physical on the Follow My Health Portal. * When requesting an Rx refill, there were many times it wasn't addressed for several days. Thankfully, this particular Rx wasn't an absolute necessity. * Most recently (the icing on the cake), I had scheduled an appointment a month in advance for a quarterly Rx refill and a wellness check at the Woodstock location, closer to my new home. A conflict arose, so I called to reschedule the appointment to one week later. I received multiple texts and calls requesting confirmation of my new appointment -- good. I arrived at the appointment and waited in the waiting room for almost 30 minutes before being called back. After being called, my weight and vitals were taken, and I spoke with the nurse. Another 10 minutes later, the office manager came in and informed me that the doctor I was scheduled to see was no longer taking patients and that I couldn't be seen... (dramatic pause). This is a facility I've been coming to for primary care over the past eight years, with a doctor I have seen in the past. The office manager was professional, polite, apologetic, and said she understood my frustration. It may not have been her fault, but I told her I would write this review. This could have all been disclosed to me weeks prior, saving everyone time. It shows complete disorganization and a lack of systemic processes. I wasn't able to speak with the doctor, nor did I receive my wellness check, Rx, or the specialist referral I was going to discuss. Was I denied care? I'm not entirely convinced the appointment wasn't kept in an attempt to bill my insurance company, but I will be following up with them to check. * I received two separate calls the day after the above situation, each from a receptionist asking about a follow-up appointment. I briefly explained to both my frustrations, why a follow-up wouldn't be necessary, and why I'd be leaving NAPC. One receptionist was nice enough to ask if I'd like to speak with the office manager. I said yes, but the representative told me she (the office manager) was in a meeting and would call me back afterward. I never received that call back. Potential patients considering North Atlanta Primary Care or Southeast Medical Group: please tread lightly or reconsider if you value a doctor-patient relationship and any semblance of a well-organized medical facility.

DO NOT bother with this place. See Jew W. review to the right. Mine is verbatim. I was talked over,…read moredismissed, had numerous MRI referrals and then more useless, irrelevant tests referred, visits and revisits scheduled and absolutely NO diagnosis or prognosis ever brought up. No questions answered, just dismissed with arrogance. This lady is NOT EVEN A DOCTOR. This office had two weeks of repeated attempts to get a simply oral surgery sign-off back to my dentist. Didn't do it, wouldn't do it without an appointment they never tried to schedule. Then they lied to me and said nobody has contacted them about the paperwork. It's a referral fee mill and office fee generator. Go anywhere else in OR out of network, ESPECIALLY IF YOU NEED TO SEE an M.D.

I have been to many Doctors over the years. I have finally found the absolute best PCP…read more She is attentive, listens, and makes me feel great!

I'm SO disappointed in this practice :/ My fiance and I just moved from NY to ATL, so I did…read moreextensive research to find a new primary care doctor as we plan to be long term patients. Dr. Susan Kim seemed great so I booked appointments for both of us. My fiance went in yesterday morning. When I asked him how it went he said it was fine - he waited 45 minutes to see the doctor and was given a tetanus shot without requesting previous medical records to see if he needed a tetanus shot. Long waits at the doctor's office are pretty standard so that didn't really concern me. I had my appointment scheduled for this morning. Admittedly, I was 10 minutes late due to traffic (I drove 30 mins AWAY from the city to get there). When I arrived and apologized for being late - the front desk curtly told me that my appointment had been cancelled and that they would not take me. I explained all of the above, but was told there was absolutely nothing they could do. To be honest, I would have rescheduled my appointment if they had even pretended to care. They could have putzed around on the computer acting like they were trying to "squeeze me in" and I would have been placated. Unfortunately, their curt response and cold attitude made it abundantly clear that this office does not care about their patients AT ALL. Needless to say, both my fiance and I will be moving to a different practice.

Doctor Elizabeth Nesmith is perfect. She is compassionate and caring. A pleasant Doctor for my…read morehusband and myself. I can't think of anything negative about her or her staff.

I showed up bright and early for a follow up appt with Dr Jessie West this morning (9/15) and was…read moretold that my appt was 3 days prior (9/12). :-( I went home and checked my appt card - turns out I was correct. Nothing against Dr Jessie, she's great, but the office staff really need to pay attention to what they are doing. They wrote the appt card and handed it to me. I put the meeting on my calendar and showed up on time. I followed up with a note on the patient portal. still waiting to hear back. Update: Sadly, 10 days later, still no response from the Kaufmann Clinic and my message in the customer portal hasn't even been read. Guess it's time to find a new PCP.

The billing practices are questionable and violate codes of ethics and profession practice…read more Apparently surprise bill inflation at checkout is common practice. The co-pay has no meaning. You are billed before any claim could be processed. Coding is not proper, clearly to soak the patient. The practices violate federal law.

I like my doctor here, but am leaving due to the excessive and questionable billing practices…read moreexecuted on a regular basis. They double code your annual physical so there is always some $100-$200 charge. This last time they claimed I received a "lifestyle consultation" which basically means "the nurse talked to you" and now I owe them over $130?!? Take your business elsewhere.

Awesome Doctor! Have referred friends and family to her! She has a listening ear and not only that…read moreshe sees you! You're not just an in and out patient. She practices patience for her patients!

If I could give Dr. Hudson and her Team 10 Stars I would. The care, knowledge and attention to…read moredetail is awesome. She spent time with me and listened to my questions and concerns. I could tell she reviewed my information prior to coming in the room and was able to explain not only what was going on, but her recommendations for setting up a Health Care Team to help me through my serious illness. Her calming manner and lightheartedness made me feel so at ease. My daughter who accompanied me indicated after her experience with my appointment with Dr. Hudson, She would be changing her health care provider. 10 plus Stars for Dr. Hudson and her Team. Thank you for great service.

Dr. Michael Katopes has been my Family Physician as well as my whole family for many years. He is…read moreprofessional, caring and has outstanding diagnostic abilities. If you go in for obvious issues, he doesn't run a multitude of tests, he uses common sense and treats you based on his vast knowledge of medicine. If you are experiencing something more complex, he will determine the correct tests to perform and put you on the right treatment plan. They have full lab and X-ray services on site, saving you another trip! Great choice for your family's health care!

Best Doctor around, only bad part is Piedmont and even worse Wellstar, miss him. Have heard from…read morethree others as well, the staff at WELLSTAR are so bad that it is NOT worth going to anymore - stopped recently after I could not stand it and they refuse even walk ins now. Had to find another