I've been coming to NAPC for years (since 2016) at various locations. My experience started out…read moregreat at this Woodstock location and was even good at the Canton location after it was built, as it was closer to home at the time. I'm not sure what has happened, but this medical group has fallen apart! Management: You will continue to lose patients if something is not done. The upward trend of and reviews over the last few months only reinforces my statements. Below are a few of the reasons why I will be leaving this group as my primary care facility: * It took over a month, and I had to call in three times, to receive results from a standard panel of bloodwork for an annual physical on the Follow My Health Portal. * When requesting an Rx refill, there were many times it wasn't addressed for several days. Thankfully, this particular Rx wasn't an absolute necessity. * Most recently (the icing on the cake), I had scheduled an appointment a month in advance for a quarterly Rx refill and a wellness check at the Woodstock location, closer to my new home. A conflict arose, so I called to reschedule the appointment to one week later. I received multiple texts and calls requesting confirmation of my new appointment -- good. I arrived at the appointment and waited in the waiting room for almost 30 minutes before being called back. After being called, my weight and vitals were taken, and I spoke with the nurse. Another 10 minutes later, the office manager came in and informed me that the doctor I was scheduled to see was no longer taking patients and that I couldn't be seen... (dramatic pause). This is a facility I've been coming to for primary care over the past eight years, with a doctor I have seen in the past. The office manager was professional, polite, apologetic, and said she understood my frustration. It may not have been her fault, but I told her I would write this review. This could have all been disclosed to me weeks prior, saving everyone time. It shows complete disorganization and a lack of systemic processes. I wasn't able to speak with the doctor, nor did I receive my wellness check, Rx, or the specialist referral I was going to discuss. Was I denied care? I'm not entirely convinced the appointment wasn't kept in an attempt to bill my insurance company, but I will be following up with them to check. * I received two separate calls the day after the above situation, each from a receptionist asking about a follow-up appointment. I briefly explained to both my frustrations, why a follow-up wouldn't be necessary, and why I'd be leaving NAPC. One receptionist was nice enough to ask if I'd like to speak with the office manager. I said yes, but the representative told me she (the office manager) was in a meeting and would call me back afterward. I never received that call back. Potential patients considering North Atlanta Primary Care or Southeast Medical Group: please tread lightly or reconsider if you value a doctor-patient relationship and any semblance of a well-organized medical facility.

I've been a patient for nearly 30 years. I have seen several doctors and PAs in that time. Some…read moregreat and some not so great. The not so great do not last long here. Dr. Williams is very through. Amanda his PA is also great and she does listen to my concerns. I will agree the the business office is very slow to respond to issues but this is for the whole of the NAPC business model. Their billing statements are awful.

Terrible. A lot of mistakes. Way worse treatment though paying the extra hundreds of month to…read moresupposedly get better care. I think you'd get better care at an urgent care client or the vet. They didn't at all seem to have their act together and were all about presenting themselves as kind and caring, but when things were not working out, when we caught them screwing up, they started getting ugly and showing their true colors. They should have refunded the FOR-NOTHING extra hundreds we paid for a different/better level of service. Amazing how they got ugly - showed their true colors - when we canned them. We will be staying the H away from this dis-organization.

Absolutely the best kept secret in the Atlanta area. I had high expectations from a friend of mine…read moreand they exceeded it with Wendy being the nurse and Dr. Sarma delivering the best doctor experience ever. He listened and he cared. I would absolutely recommend you guys to my friends and already have.

Awesome Doctor! Have referred friends and family to her! She has a listening ear and not only that…read moreshe sees you! You're not just an in and out patient. She practices patience for her patients!

If I could give Dr. Hudson and her Team 10 Stars I would. The care, knowledge and attention to…read moredetail is awesome. She spent time with me and listened to my questions and concerns. I could tell she reviewed my information prior to coming in the room and was able to explain not only what was going on, but her recommendations for setting up a Health Care Team to help me through my serious illness. Her calming manner and lightheartedness made me feel so at ease. My daughter who accompanied me indicated after her experience with my appointment with Dr. Hudson, She would be changing her health care provider. 10 plus Stars for Dr. Hudson and her Team. Thank you for great service.

This doctors office has been the cornerstone of our health, husband and I, for 3 years now…read more All doctors offices overbook. It's the name of the game these days. More often than not, I'm seen at my appointed time. Never feel rushed and always feel heard. Office workers set reasonable expectations for follow ups, referrals, call backs and the like. Lab assistants are the sweetest I've ever met. The whole office does their best to make you feel welcome.

Dr. Parman is caring and very competent…read more The office staff hass always been very helpfull and professional.

Dr. Michael Katopes has been my Family Physician as well as my whole family for many years. He is…read moreprofessional, caring and has outstanding diagnostic abilities. If you go in for obvious issues, he doesn't run a multitude of tests, he uses common sense and treats you based on his vast knowledge of medicine. If you are experiencing something more complex, he will determine the correct tests to perform and put you on the right treatment plan. They have full lab and X-ray services on site, saving you another trip! Great choice for your family's health care!

Best Doctor around, only bad part is Piedmont and even worse Wellstar, miss him. Have heard from…read morethree others as well, the staff at WELLSTAR are so bad that it is NOT worth going to anymore - stopped recently after I could not stand it and they refuse even walk ins now. Had to find another

I have been to many Doctors over the years. I have finally found the absolute best PCP…read more She is attentive, listens, and makes me feel great!

I'm SO disappointed in this practice :/ My fiance and I just moved from NY to ATL, so I did…read moreextensive research to find a new primary care doctor as we plan to be long term patients. Dr. Susan Kim seemed great so I booked appointments for both of us. My fiance went in yesterday morning. When I asked him how it went he said it was fine - he waited 45 minutes to see the doctor and was given a tetanus shot without requesting previous medical records to see if he needed a tetanus shot. Long waits at the doctor's office are pretty standard so that didn't really concern me. I had my appointment scheduled for this morning. Admittedly, I was 10 minutes late due to traffic (I drove 30 mins AWAY from the city to get there). When I arrived and apologized for being late - the front desk curtly told me that my appointment had been cancelled and that they would not take me. I explained all of the above, but was told there was absolutely nothing they could do. To be honest, I would have rescheduled my appointment if they had even pretended to care. They could have putzed around on the computer acting like they were trying to "squeeze me in" and I would have been placated. Unfortunately, their curt response and cold attitude made it abundantly clear that this office does not care about their patients AT ALL. Needless to say, both my fiance and I will be moving to a different practice.

My wife's neice developed a very uncomfortable hip and it progressed to send her to a…read morenear-emergency visit to a small-town hospital nearby for attention, introducing Dr Godfrey, who was on call. He impressed her enough to schedule a procedure to correct it, which it ineveitably did. When my wife developed unbearable an unbearable pain in her hip and needed to have someone look more carefully into it, she mentioned it to her neice and received a clear and positive recommendation. He gave her a thorough exam and got her into Northside Atlanta hospital for a session that had her up and walking in short order. We could never have found him on our own. Nothing but the best! Try his name on line.

Dr. Godfrey is my PCP and he is very knowledgeable and funny. He listens very carefully to you to…read moreaccess your issue. He's not one to rush you off. He's actually cares about his patients. On another occasion, I've dealt with his FNP Jane Rawlings. She is another staff member who is very thoughtful of her patients and willing to do what she can to help you as best as possible. Her assistant Judd is a riot. He's very funny and easy to talk to. This location has the best medical team on hand. Even the receptionists are wonderful. If your new to the area or in search of a primary care physician, then give them a try.

3+ hour wait times every time. Rude Nurse Dawn. Stanley will not contact you about even seriously…read moreabnormal labs. Seek a different Hallpass doctor.

You call the office over three to four day with no response. Appointment times are appointed but he…read moredoesn't get there on time sometimes you wait almost 2 hours.