Duane Dray was my property manager as I do not live in town and required someone to look after my home. He found renters with Criminal records, multiple domestic disputes, excessive damage - cats urinating, dogs defecating, dogs chewing through walls, and more. He did not visit the property (as in our contract) because he was "afraid of the dogs". He did not collect any damage deposit - allowed this to be used as rent. I had to place adds, find replacement tenants, hire another agent who helped me to do $10,000.00 in repairs and then help the new tenants move in. Duane kept the finders fee for this. I reached out to Steve Hardy the Managing Broker and was referred back to Duane.
Now, 6 mos later, they are still holding $4,973.96 of my rent in an escrow account, and will not hand over the necessary tax forms for me to pay my taxes. I will likely have to hire a lawyer to obtain my money and tax forms.
There is a reason this company is not recommended by the BBB. Avoid these slum landlords. read more