Great care givers and the office helped me with all of my questions!…read more I was confused by the surveys in yelp so I went to google. They have a 4.9 which is consistent with my experience.

Weird management. I mentioned to them their reviews weren't that great and they replied they have a…read more4.7 star google rating. A few days later I saw their several 1 star reviews here on Yelp all disappear and only 2 reviews remained. One 1 star and one 5 star. The 1 stars consistently had a theme of being overcharged or charged for things that never performed. So when setting up the paperwork for their services I made sure it was not on auto payment. To dis-incentivize from paying by check they required some crazy amount upfront as a deposit. Check was the preferred payment but they have a $150 service fee to even start service. They insisted it be paid before anything started, like they didn't trust me to pay it, and offered check and credit cards as payment options. I offered to meet her with the check the morning of the first day of service, but she couldn't meet so i offered to pay by credit card, but to please send me an invoice or request for payment for the $150 (assumably with info of how to provide the credit card payment). After thinking about it more, paying by credit card seemed safer since I saw there were so many issues with others paying for services not executed, but she refused to send an "invoice" and after which she said what was requested is not in their scope. I asked specifically what was not in scope but several months later and still no response. Each Visiting Angels is a franchise so you will get totally different teams with each location. I remember years ago they were so messed up they didn't even return calls for a long time, and when they did they were still super disorganized. I hope if in my lifetime I get a visiting angel some day, that it isn't a revenue driven one, which is the opposite of what an angel is all about. Some may have great experiences with them, but just the upfront process of them being super nice sales people quickly turned into craziness on a dime. Perhaps I dodged a bullet and just saved myself a huge nightmare of a future situation. So perhaps I should feel very lucky. I honestly, with two different bad situations, think this organization is off my list for any considerations ever, and recommend you dig further to ensure they are a "match" for what you are looking for. At $60/an hour for custom care (-at a facility) vs your home) and $47/hr for in home companionship, they seem a bit pricey to me since none are skilled and am sure many are not US Citizens. Wonder if my review will disappear too?

Assisted living* hospitality care service, from humans who care. Located in old little town…read moreLittleton, business office works cohesively with care staff and dietary services providing a "at home like living" for residences. Down to earth care quality. Come on over to experience charming Littleton by Libby Bortz assited loving, and living.

The Libby Bortz Center is very clean and the nurses aides are very efficient! My only reason for…read morenot the five stars is the food that they served my mom when I transported her from New Orleans. In my family, dumping a family member in a nursing home is a sin!! But the Libby Bortz Center is very good in their care. I felt guilty during at that time, but I just sold my home in Five Points and moved south to Littleton so my mom would more be more safe and I know friends that can take care of her while I'm at work. But the center is excellent in its care and also designed for people with low to moderate incomes and your timing has to spot on to get a temporary room. You will see an older TV in the room on my photo - it did have a remote control with it.

I moved my husband to Assisted Living on Broadway when his needs were not being met at another…read morememory care center. So very glad he made the move even though he only lived for another month. He couldn't have been at a better place for his end of life. I noticed right away a big difference in the quality of care that he was receiving at a much more reasonable price. His caregivers did an outstanding job. Also very impressed by the owner of Assisted Living. What a very positive change from the other care center he was at for almost two years.

Assisted living on broadway provides memory care specializing in the needs of those with Alzheimers…read moreand other dementia related illnesses. They provide an intimate setting which offers the best living arrangement for someone with memory loss. Each resident receives more attention and care from the staff and they all do so with a caring and loving touch, with dignity and a nurturing environment. The business is managed by Iren Kaspin who is the RN and administrator and Patty McIlvaine who provides overall support and communication. Both are amazing at providing exceptional care and support to the residents and the families as well. The staff is well trained and they all contribute to a warm and friendly home like environment. In all the residence, community that is created and the professional care and mission results in a superior outcome for all families. You will find it is a privilege being associated with assisted living on broadway.

This place was built by someone who really loves and cares for the elderly. More like a lovely…read moreresort hotel than an assisted living place. It's got a great, uplifted vibration to it, which I think is so helpful when we are needing care like this at the end of life. The staff are loving and amazing. The dining room is elegant and great care goes into the preparation of the meals. I couldn't have imagined such a supportive environment for our parents. My dad lived upstairs in Assisted Living area since October. The care he received was wonderful. Our family visited every day, and everyone we met has been quite extraordinary. It's not easy to find a place that has this quality and consistency of support. My dad arrived here in October walking easily on his own and coming really only for the meals and socializing. He was living on his own for awhile and it was getting to be more work than he wanted to do to drive and shop. Amazingly, he had a rather sudden decline in his health within about a month and needed quite a bit of care. We were so relieved and grateful that he could remain here and receive the care he needed. In fact, they've helped cover his car needs every step of the way. It's a blessing we didn't need to move to nursing care. He just passed peacefully last week, and the amount of concern and kindness from all the staff is hard to describe. Wonderful. He received hospice care while being able to continue to stay here through the hospice folks who are part of the facility's medical support. They were angels, too. (A shout out to Bloom Hospice - huge thanks to Betsy, Hope, and the whole team). My mom was cared for in the downstairs memory wing 2 years ago, and also received loving care. We couldn't have been more grateful for everything Cherry Hills provided for her. Angels do this kind of work. Adding this note for families who are searching for the right place: my dad moved here looking forward to some social interaction with others, and was good health when he moved in. But he found that there were almost no others (just one man) at the facility who were mentally clear like he was. He adapted to the new reality, but it would have been more stimulating had he had more people to talk with. As a service, he spent time with many people there who were pleasant but mentally diminished. They were not close to his level of clarity. Perhaps there are more people like that than he was able to meet. But if your parent is clear-minded and physically able to, he would be better off in an independent living place with tiered levels of additional support as needed.

Assisted Living? Memory Care? You are covered here. Fabulous community where it really is a…read morecommunity that residents enjoy being part of. This review is based on visits and tours made there to check out what they are all about. Michelle is likely your first point of contact since she is, I believe, the Director of "Sales and Marketing" (?). Kara I believe works for her and fills in for Michelle when needed. Both are fabulous, but Michelle really knows her stuff and understands what needs to be done if you are thinking of being part of their community. The place itself is really nice and elegant, with lots of energy and positive activities. Beautiful walking area outside for memory care residents. Trails right outside to walk, are abundant and also very nice as you walk thru the park right there/golf course. Different sized Rooms make up assisted living (AL) --studio, 1 BR, 2 BR. Memory care (MC) only has 2 sizes of studios--385 and 520 sq feet. The views you have contribute to the price as well. They also have Assisted Living with their Essentials support, provides a bridge between AL and MC. Food is pretty nice. Heritage week was being offered where unique foods from other areas around the world were being featured. Service was pretty great. Kind, compassionate when talking to residents. Beautiful set-up with dishes being offered on display as you walk in. Love the front desk team. All super nice and energetic. Very knowledgable and helpful. A nice sized theater for movies. Arts and crafts room. Library space. Outside deck/seats and tables with a very calming and beautiful view. Exercise class in the morning and other activities throughout the day. Live music/happy hour. Super fun all around. If you are looking for a super nice place where your loved one will be well taken care of, and feel safe and happy, this is your place.

This home is truly that, a home! The residents and their families are treated as family. The staff…read moreis kind and respectful and the grounds are lovely. Highly recommend!

The phrase "institutional setting" has little meaning here. Everyone on the staff is thoughtful and…read morekind and always cared for and enjoyed our mother's company. The Manor goes above and beyond caring for its residents. When our mother passed you could not ask for a more tender response. I live in Vermont and yet felt I knew the staff well enough so that when I visited they knew who I was. I cannot say enough goo things about The Manor. I am so glad my mother's last couple of years were spent here. No second thoughts about whether or not this ws the right choice. This was the best choice.

Top dollar for decent care. The food is definitely not gourmet! They are understaffed and over…read moreworked. Overall the staff is kind and hard working . But for the price they should be providing better service and care.

My dad resides at Stone Creek and we couldn't be happier with his experience. The facility is…read morebeautiful, spotless, well maintained, and in a great neighborhood. More importantly, the team is incredible. Robb, Susie, Janice, Carol, Carmen, and the entire staff are experienced, caring, kind, empathetic, helpful, and engaged. The quality and variety of activities are outstanding and my dad always has things to keep him busy and happy. In addition, the residents are delightful and there is friendship, community, and kinship. Thank you , Stone Creek, for your exceptional care of our wonderful dad!

Kirsten was a great support to me through my Father's passing. Then I was, solely, faced with very…read morelimited funds to take care of my Mother. Not only did Kirsten help me navigate the challenge of having little money but also was an incredible emotional support me to deal with my Mother.

Working with Kirsten Peaslee has been the best experience for our family. Not only did she go above…read moreand beyond with the end of life decisions for my Grandmother but she is now helping me with more ways that I could imagine with the care of my own parents. I have referred her to numerous families for help with others and no one is ever disappointed. There is no limit as to what professional information she can help us with and there is no lack of TLC when discussing even the more personal situations. She is a true gem in a world where gathering data and making these very hard decisions exist. Thank you and love Kirsten!

I feel so lucky to have found Balfour for my parents. My mother has complicated medical needs and…read morethe staff has gone above and beyond to take care of her. They even let us borrow a cell phone for several weeks so that we could set up her Dexcom so the nurses and our family could monitor her blood sugar. They welcomed my Dad every night for dinner for months before he became a resident himself. The staff host amazing events with great food, cocktails, and mocktails. They have movies every night in the theater room. The facility is beautiful and has on site PT, OT, and speech therapy which has been so good for my mom. The staff took such good care of my dad before he passed. It really made such a difference to my family. I feel lucky that my mom is here and confident that she is getting excellent care. Thank you to everyone!

This company will say anything to get you in the door. They make promises that do not exist, they…read moredo not care about any of the people there. All they want is your money.

At one of the most difficult times in my mom's life, Carillon made it easy. My mom was one of…read morethose that was NEVER going to leave her house but fate had different plans. Upon breaking her hip, we realized that home was no longer the safest place so we looked around at quite a few independent/assisted living places. Once I walked in Carillon, I KNEW this was the place. It looks like the Four Seasons! You don't feel like you are in any kind of home for older people and it honestly has such a wonderful, welcoming charm. Owners are from here and plan on staying here and will respond at ANY time and are remarkable and their staff is so amazing. Fast forward several month, my mom said she doesn't even miss her house!!!! We never thought she'd ever feel that way but Carillon made it so!!!

My MIL moved here just before Thanksgiving. We looked at several other places and this one was…read morehands down the best. Tracy and all the staff are so welcoming. I love the concept of this place! It is so clean. The units and common areas are beautiful! They recently helped us plan a birthday party for 23 people for my husband in the private dining room. A big shot out to Tracy (yet again), Alberto, Kayleigh, Heath and many others for making this event so special. Everyone commented on how fantastic the food was - even better than most of the highly rated restaurants close by for a fraction of the price. I would not hesitate to to move my own parents here. In fact, they raved about how great this place is and commented on how fantastic my MIL looks. They loved seeing her have a sense of humor that they have never witnessed before. This is place is simply the start of a new chapter in someone's life. I am so grateful!