Dr. Mann and his staff are saints. I cannot say enough nice things about this practice. They are…read moretrue animal lovers. Dr. Mann puts so much thought and attention on the animals. He really considers everything and never rushes an appointment. He takes time to really connect with the animal so that they feel comfortable. He checked in with us regularly and was on call for emergencies. It's clear how much he truly cares. Kramer was in so much pain and discomfort when we first brought him in 6 weeks ago. He had a UTI, heart and kidney failure, and the Fairlea Animal hospital, who had not tested his urine, gave him the wrong antibiotic for the infection. He was really straining to urinate for so long and it was just heartbreaking to watch. Dr. Mann identified the problem right away and got him on the right antibiotic. The acupuncture treatments were also tremendously helpful. Kramer passed just a few days ago (it was his time), and Dr. Mann did everything he could for him in the meantime. We appreciated that he did not simply treat him like a lost cause, even with multiple organ failure. By the end, he was so much more comfortable and at peace because of his care. We ended up having a very positive experience with his passing (as positive as losing a pet can be). Dr. Mann never gave up on Kramer, but was there to support and validate that choice when it was time. He was on call for us last weekend, and went out of his way to come to our home on a Sunday. It made such a huge difference, because we were comfortable in our backyard and got to sit with him for as long as we wanted afterwards. Dr. Mann was was so compassionate, and handled everything just perfectly. He really was a godsend. We are eternally grateful.

Terrible experience. Its as if the vet sees dollar signs instead of my beloved pet. Go to another…read morelocal vet that has compassion. Not this dude.

LOVE LOVE LOVE Westlake Vet Animal Hospital. We cannot say enough about Dr. Luke and his staff…read more They have been so good to our canine and feline pack. They are empathic, knowledgeable, competent and skilled, provide timely updates on diagnostics. We feel so blessed to have a veterinary clinic that cares about our fur family as much as we do. SOO GRATEFUL!!!

Truly Amazing. I lost my dog (16yrs old) last month and the support and caring from all of them…read morehelped me to deal with the loss. My 18yr. old started having issues, and they stepped right up with explanations, choices, and support. Lab results were discussed, and I was even given a copy! I've been to 2 other vets in this area, and both were inconsiderate of my time, treated me as if I was incapable of understanding what was going on (I'm an ND), ignored questions and made statements that made me question whether they cared for my pet (who's a part of the family) or not. This vet center deserves more than 5 stars. I highly recommend for someone who loves their pet as we do! From the girls at the desk to the vets, it's top quality.

They are very conscientious in the office very helpful. The veterinarians was so kind to me when I…read morehad to put down my Goat as well as my old donkey. Would recommend taking your pet there or have them come out to your farm?

I don't have enough words to thank Blue Ridge Animal Clinic, particularly Dr. Lindsey Fenster and…read moreDr. Keagan Clevenger, for their immediate, expert and compassionate help in an equine emergency. I wasn't even a current client, but Dr. Fenster showed up at my farm 45 minutes after my desperate before-hours phone call. A few days later, Dr. Clevenger responded to another after-hours emergency call that ended sadly for me and my horse. I was incredibly impressed with Dr. Clevenger's knowledge, networking and diligent efforts in this situation; but mostly, I am so thankful for his kindness and compassion. Blue Ridge Animal Clinic has 100 stars from me, not just 5.

All the doctors and staff at this location are wonderful and caring and extremely helpful to me and…read moremy three old dogs who love them too!

An excellent veterinary experience. Wonderful doctors, as well as the staff and vet techs, who are…read moreall attentive, caring, and experienced in providing diagnosis and treatment. From our cats to our dogs, this is like home for them and for us when it comes to my pets' healthcare. No matter the situation, from end-of-life care to bringing in a new puppy for the first time, these folks are there for you. We also care for some local abandoned cats, which we trap and spay or neuter, and have found that the vets and staff are just as caring with a cat they may only see once as they are with a regular pet that they may see over the course of many years.

New to the area, our 1st visit appeared to go well. After a week waiting on test results and…read moreleaving several messages, no response. Went elsewhere. The new vet requested their test results and there was a issue which we were unhappy with not knowing.

We had been to two other vet's without much success. We Love this place, they helped my 10 year old…read morehound with severe skin conditions get back to her playful self. We've seen a 180 deg change in Remi. We couldn't be more thankful to Bluestone.

This new owner is very hateful. He has seen my service dog for over a year. Since he took…read moreownership, he said I was rude to the staff and argued over 80 cents. He also stated I'd have to go see another vet. This is all slandering and untrue. I was short 80 cents and was going to go to my car to get the 80 cents, but a wonderful staff member said she would take care of it. This Dr denied my prescription for my service dog because he said I was looking for a new clinic. Why in the world would I look for a new clinic until he denied me the prescription for my service dog. Yes, I said I would have to look for someone else if he refused to fill any medication for my service dog. I did have to take her to Mountain View Humane to get her spayed due to my disability and lack of income. I thought at one time Blacksburg Animal Clinic was the best! This is not the case after DR Watson bought the clinic. He actually spoke with me on the phone as well and was very hateful and domineering. I tried to explain and he said he would send my medical records to whoever I wanted, then blocked my number as I only had a few hours to choose a new vet. I then emailed him to try to explain because he wouldn't give me a chance to speak on the phone when he called back. I said I'd have no choice to report him to the state board and DCA. He just gave me a hateful answer and then proceeded to tell me to do as I see fit. It's like he doesn't care! Who wants a vet like this?

BAC is a wonderful animal clinic! My girl Mildred (border collie mix) had some kind of problem with…read moreher ear that seemed to come out of nowhere. I called them up and fortunately they had a drop-off slot available. When I dropped Millie off the staff was very friendly and welcoming. By the early afternoon one of the veterinarians rang me, and went onto express she had contracted an ear infection. He administered some medication, and explained I shouldn't have to worry moving forward. When I picked her up she was clearly feeling much better. Since the visit Millie has been just fine. I'm most thankful for everything the folk at BAC did for her. They are officially Mill's vet! Thanks again y'all!

Always go above and beyond to help your pet out. Saved my dog's life! I would highly recommend…read moretaking your pet to them.

They spayed my 8 month old Shorkle and she did very well. Highly recommend them to anyone.read more

Wonderful vet! My dog and I are on a cross country road trip. I wanted him checked for parasites…read moreand they tested his sample, no nonsense with extra fees. And when I returned for flea and tick treatment, they gave us a prescription and reup-ed his amoxicillin no hassle. Kind staff and efficient workers.. I highly recommend them!