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Highlands Ranch, CO

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Highlands Ranch Travel

3.7 (6 reviews)
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AAA - Roadside assistance, including towing,provides help when the eligible vehicle you are either driving or riding in becomes disabled. 24/7/365

AAA

3.8(16 reviews)
6.6 mi

$40 AAA 1 year membership for 2 people each gets 4 tows if…read moreneeded! Convenient location if your in the area. Friendly clean office.

10 Years of Loyalty, Thousands of Dollars Spent, and AAA Couldn't Care Less…read more After 10 years as a AAA member, with six drivers on my account and thousands of dollars spent on roadside services, towing, and replacement batteries, I've finally learned how little AAA values its longtime customers. Last October, I purchased a replacement battery through AAA with what was represented as a three-year warranty. Less than a year later, AAA is refusing to honor the warranty because, according to them, the vehicle wasn't driven enough. Seriously? Apparently, AAA expects its customers to drive their vehicles a certain amount to qualify for a battery warranty. I was also told that these warranty conditions were provided to me at the time of purchase. They were not. What makes this experience particularly infuriating isn't simply the refusal to honor the warranty. It's the astonishing level of indifference I've encountered while trying to resolve the issue. I've spoken with AAA customer service, their roadside assistance division, and ultimately an escalation manager. Every attempt to get someone to take responsibility or offer a reasonable resolution has been met with the same response: absolutely nothing. Not one person seemed particularly interested in retaining a customer who has maintained a membership for a decade and brought AAA considerable business through six family drivers. I finally informed AAA that I would be canceling my membership at the end of the current term. You would think losing a longtime customer might prompt someone to reconsider. Apparently, AAA couldn't care less. Even their escalation manager demonstrated no interest in resolving the complaint. Here's what AAA has taught me: A three-year battery warranty means remarkably little when the company finds a reason not to honor it. And 10 years of customer loyalty mean even less. I used to believe AAA was a reputable organization that stood behind its products and services. This experience has completely changed my opinion. If you're considering purchasing a battery from AAA, I strongly suggest reading every word of the warranty and getting every condition in writing before handing over your money. Don't assume a three-year warranty means three years of protection. As for their customer service, my experience has been nothing short of disgraceful. It's difficult to imagine a company doing a worse job of handling a legitimate customer complaint. AAA has lost a 10-year member and six drivers over its refusal to resolve a battery warranty dispute. Congratulations, AAA. You've managed to turn a relatively inexpensive battery warranty issue into the permanent loss of a loyal customer. One star is one star too many.

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AAA - AAA Insurance can meet nearly all of your insurance needs, from life, auto, home and renters insurance to coverage for your rec vehicles.

AAA Insurance can meet nearly all of your insurance needs, from life, auto, home and renters insurance to coverage for your rec vehicles.

AAA - A vast line of financial services, including CDs & Money Market Accounts, Identity Theft Monitoring, savings deposit programs & more.

A vast line of financial services, including CDs & Money Market Accounts, Identity Theft Monitoring, savings deposit programs & more.

AAA - It's easy to book airfare & hotels online, but using a travel agent can save time & money. Let our agents help you book the perfect vacation

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It's easy to book airfare & hotels online, but using a travel agent can save time & money. Let our agents help you book the perfect vacation

Travel Genie Amanda

Travel Genie Amanda

5.0(5 reviews)
2.9 mi

Amanda put together a trip of a lifetime for my mom and I in Africa. We had seamless travel through…read moreSouth Africa and Zimbabwe. Our accommodations were above and beyond what we would have hoped for. Our Safari lodge Ulusaba was the perfect location to see all the wild animals. We even had an elephant drinking from our private pool! September was the perfect time of year to go with mild temperature and minimal bugs. Amanda made her self available for anything needs we had while we were abroad. Amanda has planned a few of my international trips and I plan on having her arrange my trips in the future!

Amanda Scout is not just a travel genie; she is a travel genius. There was a time when I might…read morehave whipped out Rick Steves and Lonely Planet and started making an itinerary and reservations. But either travel has gotten more complicated in the forty years since that was true, or my mental and energy levels have declined. Either way, if I'm taking a trip, I need knowledgeable help. I found Amanda to be the person to go to for that help. I recently completed a trip to New York City. I found the concept more than a little intimidating, so turned to Amanda for planning assistance. She found a hotel in a location that was both safe and convenient. Based on two or three conversations, she put together a detailed plan, filled with not only times, dates, places, and tickets, but with detailed information on what to expect at each chosen location and tips on how to get there. She also revised the plan based on changes I made in my plans. Unlike what I'd have found in a published guide, Amanda was always available to clarify what this or that bit of information meant. Her services were not limited just to planning, but to advice and problem-solving during the stay, including resolving an issue with the hotel within an hour of my learning of it and before I even reached the hotel. At times I felt as if I must have been her only client, so high was her attention level; but, in fact, she warned me on the day of the great worldwide computer snafu not to expect responses as quickly as I'd come to expect because she was shepherding people home from all over the world. (I still got my question answered in just a few hours.) Her follow-ups before, during, and after the journey told me that this was more than an occupation or a business to her, but that Amanda Scout genuinely cares about the quality of her clients' experiences.

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Travel Genie Amanda
Travel Genie Amanda
Travel Genie Amanda

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Highlands Ranch Travel - travelservices - Updated October 2026

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