Super..Hector is fantastic.......did a wonderful job with servicing my Rolex. Very attentive and…read moredid a wonderful job explaining how his buyer would be able to help with purchasing of our gold and jewels.

Sebring Jewelers is always my "go to" for any jewelry needs or repairs. Hector is always very…read morethorough in any repairs, very fair and competitive in his pricing. He is definitely the one I go to when I have a piece of precious jewelry that needs repairs. I know he can be trusted to make those repairs so that when I get it back, it's like new.

An excellent find for those of us in Sebring. I brought in my father's 1981 Omega Seamaster De…read moreVille for a hesalite crystal replacement. This is the watch I always saw my father wearing growing up, so having it done properly and to the correct vintage specs was important to me. It's not an expensive watch, but it's irreplaceable. I picked it up today and couldn't be happier. It looks practically brand new. What matters most is that they honored my request to leave everything else exactly as it was -- no polishing, nothing altered. For a watch that sat in a drawer for nearly 20 years, I'm going to start wearing it every day. I'm grateful I trusted them with something that means so much to me. Wonderful, friendly service. They have my business from now on.

I've brought several items to KP Jewelers for repairs, resizing, cleaning, and watch batteries, and…read moreevery experience has been great. The owners are friendly, professional, and everything is always done on time. Highly recommend for reliable service.

I cannot say enough good things about this family owned jewelry store! Amazing service, great…read moreselection, helpful and knowledgeable on their gemstones. My fiancé and I had visited 6 other jewelers prior to Park Jewelers looking for wedding bands & we found both in the same day here! We both customized our wedding bands and the turn around time from design to pick up is very reasonable. 10/10 recommend this store!

I love Park Jewelers!! They have always been super nice when I've gone in and are always helpful if…read moreI have questions regarding any pieces I bring in. I would highly recommend them!

I am going to give this store a Generous 3 Stars. I have walked into this store on 2 separate…read moreoccasions; Neither time did anyone acknowledge that I had walked in or speak to me. Keep in mind there were no other customers in the store either time. Also I do not understand why we are in the last week of February and they still have a fully decorated Christmas tree up!? This is either extremely poor taste or ignorance. I am not sure which one. Take the Christmas Tree Down already!

Excellent service friendly I bought a silver chain excellent price I highly recommend this placeread more

Had a great experience with bringing in several watches for batteries and sizing. I would highly…read morerecommend Dinora and this business! I waited for her to complete the battery changes and sizing. She was very quick efficient and very friendly. I will definitely be back - actually next week!

Dinora at Nory's Fashion Jewelry was very kind and efficient. She took us in the next day and did a…read morequick repair on an engagement ring and replaced a battery on a Movado watch and a Rado watch. The price for the service was very reasonable. Thank you Dinora !

I needed my fiancé's ring resized and I chose to come here based on his past reviews. Mr. Marat was…read moregreat. He was professional and was able to complete everything faster than any other place that I had called - probably took about 15 - 20 minutes. His home office was pretty impressive and I was able to watch him resize it on a big screen tv. He also pointed out some repairs that he quickly fixed as well - fixed a crack and tightened up some loose diamonds that I'm sure would've eventually fallen out and finished it with a superb polishing. I'm confident he's a master of his trade and definitely recommend him.

I contacted Marat today to have my earring hook repaired. I stopped by his home office and was…read moreattended to immediately. My repair was finished in under 2 minutes. Marat is a very pleasant gentleman and he has a very nice home office. If you need to get your Jewellery repaired, do not hesitate to contact him. I was extremely pleased with his level of professionalism and his kindness. Highly recommend.

I was over charged for something that was a guaranteed piece of jewelry. I called to discuss it…read morewith the owner but Wes never responded. I trusted this shop but I will never do business there again. I will advise others to avoid it also

We were treated very well by the staff. They were quick to find the right stone to be set in my…read morewife's ring. As a jewelry store, it's just what I would expect. The delightfully unexpected was the fishing items, BBQ sauce and such that were tastefully displayed there. You couldn't walk out of there without a smile on you face.

Great people. They do a wonderful job with watches. Prices very fair. Watch repair person is very…read moretalented.

I've been a customer of this business for approximately four years. I originally purchased a chain…read morehere and have returned periodically for cleanings and polishing. Over the past year, however, getting service has become increasingly difficult. I was only able to have the chain cleaned about twice and fully polished twice, despite multiple attempts, because I was consistently told there were no available time slots and that the wait was around two weeks. On or around December 9, I stopped in again to ask about having the chain cleaned. I was told once more that the wait would be two weeks. I then asked whether there was an option to pay extra for faster service, as many businesses offer express or priority options. This was simply an attempt to find a solution after repeated delays. The response I received felt dismissive, and I was told that faster service would require stopping work for other customers. I left without issue and was not refused service at that time. Based on that ongoing experience, I posted my initial review. On Friday, December 13, I returned to the store hoping to address the situation professionally and see if my concerns could be resolved in person. When I entered, the front desk employee immediately identified me as the person who had left the negative review. There was no attempt to discuss my concerns or work toward a resolution. The interaction escalated quickly. My review was referenced aloud, voices were raised, and I was repeatedly told to leave the store using profanity. One of the men behind the counter stood up and shouted at me while directing me to leave. Although there was no physical contact, the behavior felt intimidating and unprofessional. At no point did I raise my voice, use profanity, or threaten anyone. I chose to leave to avoid further escalation. For clarity, I was not refused service prior to leaving a review. I had been a paying customer for years. The refusal of service and hostile interaction occurred only after my review was identified. This update reflects my firsthand experience as a long-term customer and is shared for transparency so others can understand how feedback was handled in my case. Additional context to my previous update: When I returned to the store, both the front desk employee and a jewelry staff member immediately identified me as the person who had left a Google review. That recognition happened as soon as I entered, before I had said anything. Instead of attempting to address my concerns or resolve the situation professionally, the interaction escalated. Voices were raised, profanity was used, and I was told to "get the f*** out." One of the jewelry staff members stood up and shouted at me while directing me to leave. The front desk employee also participated in the confrontation. Although no physical contact occurred, the behavior from both individuals made me feel uncomfortable and unwelcome. I remained calm, did not raise my voice, and chose to leave to avoid further escalation. This update is shared only to accurately document how feedback was handled in person.

What a great little store!!! the people working there were so very nice and helpful!! I am…read morehandicapped and they were extremely accommodating! They worked on my watch and had it back to me in a couple minutes. The fee was extremely reasonable. It's so refreshing to meet such nice people. Give the shop a try.

I loved that this was a family business! I took my son's…read moregold bracelet and my gold necklace to be fixed, the salesperson was very helpful and nice. They promised it would be done in a week and they were! They were Very reasonably priced(which I was happy about)and I will definitely be going here again! They also had beautiful merchandise throughout the store!

The necklace my mother purchased had a small clasp and she asked the sales associate if a larger…read moreclasp could be put on. She said yes and told her that it would be available for pickup in about two weeks. She explained that times were a little extended due to the pandemic. We of course understood that and were accepting of the two week timeline. Donna was very nice to us and I want to put an emphasis on that. This is not a complaint about her. I had purchased a ring at the same time my mother purchased her necklace. I needed it resized so they were sent off together. I went to the store to pick up my ring and her necklace after the two weeks and my mothers necklace was not there. The sales associate Amber contacted my mother via phone to inform her that there was nothing wrong with her necklace. My mother acknowledged she knew that there was nothing "wrong" but that and it was sent off to have a larger clasp put on. My mother expressed to me that Amber was not very helpful on the phone so I went to the store with her to sort this out (about 2 weeks after the phone call with Amber). When we arrived Amber greeted us dressed very inappropriately. She had on what looked like yoga pants with a tank top and a cover up. This tank top was a lace front and was cut down to about her navel. I'm not sure if that is a new sales tactic Kay Jewelers is encouraging, however, I am not impressed. Not only was she dressed unprofessionally, but her demeanor coincided with this attribute. My mother was frustrated, with good reason, but remained professional (this is now 1 month + after the purchase date). Amber did not empathize with the situation and was rude to us. She made us feel as though we were an inconvenience. Regardless of the poor customer service we left thinking the situation had been handled. It is now 2 months + after she purchased the necklace and she still has not received it. She has not been contacted about the status of her necklace and has made two payments towards the item on her credit card. I have had such a horrible experience at the Sebring store I do not plan on shopping there again in the future. This was my original review on google reviews (with 5 stars): I had a fantastic experience at the Kay Jewelers in Sebring, Fl. My mother and I stopped in after brunch to pick up a pair of earrings I had sent off for repair. The customer service was excellent. My consultant (I think her name was Donna) was very friendly and knowledgeable. After I received my earrings back my mother and I decided to browse around a bit. The consultant was prompt in aiding us. She made the experience fun and relaxing. We both made purchases and she helped us find the perfect pieces to suit our individual style. Excellent customer service!

To start my experience at the Sebring Kay Jewelers I went in to get my WEDDING ring resized. Once I…read morefinished figuring out my ring size I got to talking about wedding bands. They told me they discontinued it but they had one left. So I told them I'd talk to my husband about it. (Roughly 2 weeks later) My husband went in on Valentine's day and bought it for me! I was excited and I was supposed to be getting my ring back that same day! We came back in later that day to pick the ring up and after looking at it and almost taking off with it we realized it wasn't my ring. I'm freaking out because I have someone else's ring and who knows where mine could be...... we go back in and at first the tell me it's mine (which from the above picture they take it does look similar) but I explain to them that I'm 100% positive it's not mine. They start to notice the difference between the picture and the ring I now have in my hands. The lady went and made a phone call while the other went through the other rings that were there to make sure they didn't mix them up. When the lady got off the phone she told me it was still at the place where it was to be resized. Me and my husband left the ring there so they could find the owner and we waited for them to call about mine. They called and told my husband that they couldn't find my ring and that they had a new one on order. Now as much as I like new things, there's just something about the ring that my husband got down on one knee to propose with. My husband called me to tell me and I called them back holding back tears. I told them I don't want a new ring I want mine. I was angry, frustrated, and sad all at the same time. I was told that my ring was there and they lied to me. They didnt have it at all. After going back and forth with them (mainly checking up) they finally found it and had it shipped back (at least they told me it was mine). I picked it up and went to get the wedding band resized at a different Kay Jewelers. There I found out that the wedding ban wasn't the same band that goes with that ring. It was probably the closest thing I was going to get to match but they told me it was the last one they had for my ring because they'd been discontinued. Now I'm okay with the band but do you have to lie to my face? I mean I was lied to 2 or 3 time when all I wanted is the truth. Yeah I wasn't someone you'd want to talk to after I just found out you lost my ring and I know it probably wasn't even technically your fault. The problem I had was you lied to me telling me you found it when you didn't, you lied to me about my wedding band, and one of the ladys told me she'd get back with me the next day about overnight shipping it when she wasn't even working the next day or 2. I'm very disappointed