I had a family sapphire/diamond ring that my hubby put into jewelry cleaner when I went in to the hospital - when I got back home 2 months later, the gold band had turned black! Mr. Roe was able to polish it back to its former glory and then didn't charge me for the work he did! Heartland Gold now has the ring back because it needed some prong work - they are the only people I would trust with that ring! Now I'm going to go back this week, pick up the ring and start looking for my christmas present!!! They work fast, are as honest as the day is long and they're just "good people"~~ A++++++++++++ read more