Today I went to Valvoline and was told there was an issue with the locking mechanism on my engine…read morehood. They recommended I go down the street to Long Life Auto Repair in Waltham, and it turned into an incredible experience. The facility was actually closed, but one of the managers still took the time to help me unlock the hood of my car and educate me on why it was malfunctioning. That level of kindness and professionalism is rare these days. I can't say enough good things about this place. Much respect to the team for paying it forward and helping someone out even when they didn't have to.

Fantastic customer service and so friendly. Will be coming back for all future service!read more

I have been going here for years and I can't imagine going anywhere else. When I moved away from…read moreNewton, I was legitimately terrified of trying to find anywhere that was even half as goo as these guys. Sam and Scott are easily two of the most pleasant people I have ever interacted with. They're knowledgeable and truly want to help their clients - not screw them over financially. They'll tell you what's going on with your car and explain what your options are - explaining the purposes and reasoning. And unlike some garages, they'll tell you when work isn't necessary or when it can be put off - because they are good people. Last year, my car reached the end of its lifespan and it was time for a new one. I called up Sam, who goes to auctions often for their used car inventory, told him my budget and what I was hoping to find right down to the color (black cars mean better car cookies in the summer). He found one that matched the description perfectly, within the price window, and within a week I was trading in my old car and purchasing the car I have now, which I absolutely adore. They're professional, honest, hard working and they get to know each person. I cannot speak highly enough about these guys, but I can say for certain if you're looking for a place that will treat you like a person who matters (regardless of car knowledge) and provide exceptional service - look no further. OTG is here for you.

Always competent and thoughtful. Major long-term asset to the community. Trustworthy and…read moreprofessional.

I just got back from having my front bumper looked at by Marc, who I was recommended to by a…read morecolleague of his. It hasn't even been an hour since I left the Shell station but as I work in the hospitality industry, I feel those who go above and beyond what is expected of them to exceed client expectations deserves a Yelp and 5 stars. My state inspection was failed by a different company and I needed my front bumper fixed. Marc went out of his way to help fix the problem explaining what and how he was doing it. Once he fixed that, another employee, Mike, immediately performed the state inspection. They did everything they could without overcharging me and I was expecting to have to wait there for an hour or so but they worked fast! Thanks to them I had a wonderful experience and highly recommend them to anyone as they are kind, intelligent, and treated me like family my first time there. Thanks so much to Marc and Mike, go there and you won't be disappointed!

" Getting inspection sticker" They do the inspection…read moresticker here . The staff is friendly. The vibe is welcoming. I have been coming here for years . I also live close . I come here for gas as well . The service requested today was " inspection sticker ". The value based on the service is extraordinary. If you're near here and you need an inspection sticker , gas or mechanic work , definitely come here .

Fantastic family run service - Wadi and Tony ALWAYS take care of me. As a new Mass transplant and a…read moresingle woman, it means the world to me that I have a mechanic to go to that I trust. They literally have always dropped everything they're doing to change my tire, fix my trunk, pretty much anything. They're my go to shop. Thank you guys! -the girl in the grey 2009 kia

Tony was so helpful and took the time to look at my car and tell me if it was needed. He had a fair…read moreprice and did the work on one day

These guys I can trust all the way Good work working on my…read moreBenz Thumbs up And my classic 46 m3

i love them: they fixed my car and got it inspected for me after failing inspection. they are…read morekind, reliable. and reasonable. I trust what they say is wrong and don't feel they would ever overcharge or make up things when they aren't broken. It's a son and father and my guy from greece who i adore. bring your car here if it needs help.

I've been coming here for a while and have consistently gotten service that is friendly, fair, and…read morefast. Service is priced below market, but the work is reliable and I have never had to go back (and even if I did, I have no doubt they would make it right). While I'm not completely ignorant, I'm not a "car guy". So there is so much value to me in knowing that I can come here and get an honest assessment of what my vehicle needs and not have to worry about the price being unfair. Bill has a lot of patience and is a pleasure to work with. I can't recommend bringing your vehicle to him enough.

Billy is the most honest and fair auto repair owner I've ever had the pleasure to work with. He…read morewas also my Dad's goto repair place and my Father was always very careful with who he selected on cars. Billy has always done a great job at a very reasonable rates he will always take the time to explain what needs to be done so you know your getting the best deal. Excellent repair shop that has always put me at ease and I highly recommend.

I needed to have a few things repaired in my car. A friend recommended central auto, and upon…read moreseeing the good reviews on yelp I decided to try them out. I am so glad I did. Customer service was exceptional. The guys sitting at the desk were incredibly helpful and courteous. I let them know what I needed done and before they did any repairs they called me with the price and asked me if I wanted to go ahead with the work. He told me which items should be taken care of asap, and which one I could hold off on for a bit longer. Overall I was very impressed. Will definitely bring my car here in the future when I need repairs.

This is THE spot to get your annual inspection - easy in/out service and no issues with my 99…read moreCorolla, and they take credit. I can't speak as to more detailed repairs, but if you need your annual sticker, don't hesitate to bring your car here.

My brakes were making so much noise you could hear me coming from a mile away, and I'm not…read moreexaggerating. I kept putting off getting my brakes done because I just don't lie going to car garages. My sister recommended Auto Systems, saying that the owner is incredibly nice and prices are beyond fair. I dropped off my car, spoke with the owner, who showed me the part that may need to be replaced because I had waited too long to change my brakes (there was zero judgment on his part, which I greatly appreciated). A few hours later, he called, and it turned out all he needed to do was a simple break change, no extra part change needed :) I highly recommend them. Amazing customer service, great prices, and very honest.

A tradition of excellence continues !!!! I've been a…read morecustomer of Auto Systems since approximately 2007. This is an excellent place to take your car or truck that is in need of repair. I've owned four Subaru wagons over the years and had 1,000's of dollars worth of repair work done at this shop. I should've written this long ago. I'm here to tell you that these people really know their stuff and provide a great service for those in need of auto repair. They're completely honest and they have the tenacity to figure out tough fixes. They basically treat you as if you were part of their family. Whenever I go there, I meet people that have been going for a long time too and see the same thoughts. The cost of their overhead is low compared to other shops and they treat everybody the same with very fair prices !!!Thank you guys for keeping my cars on the road for all these years!!!!!!