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    High Point Connection

    4.7 (3 reviews)
    Closed 10:00 am - 5:00 pm

    Services - High Point Connection

    Furniture reupholstering

    High Point Connection Photos

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    24 days ago

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    4 months ago

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    3 years ago

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    Furnitureland South

    Furnitureland South

    2.5
    (360 reviews)
    $$$

    05/05/2026 UPDATE ... Adam from FLS called me promptly in response to my multiple negative online…read morereviews concerning this matter. Today, he had a team resolve the issue. Although the process was less than ideal, the outcome is satisfactory. Beware of customer service / Delivery Department issues!!! Very low marks across the various social media platforms. My wife and I have purchased a lot of furniture over the years and recently completely furnished a very large home with furniture from both Furnitureland South and from Arhaus. Our most recent purchase from FLS was a king bed and two nightstands for our son in Alexandria, VA as a housewarming gift. White Glove Delivery and FLS Protection Plan. The delivery guys couldn't seem to get the headboard up the stairs, so they left the bed unassembled with the headboard on a lower level. Instead of calling their supervisor to arrange a solution, they left the premises. Mind you, the apartment was full of furniture that had gone up those same stairs. Numerous calls to the FLS Delivery Department from their own sales department, from my son, and from us have resulted in no action other than excuses, broken promises and ignored phone inquiries by a fellow in the Delivery Department named ADAM. I'm sure that we're not the first victims of this extremely ineffectual customer service representative. His colleagues, Jessica and Michelle (???), haven't offered any help either in resolving this seemingly simple issue. The FLS customer service / Delivery Department continues to be a blight on the organization, and ADAM shouldn't be employed in any type of customer service role. Despite apologetic responses to negative online reviews month after month, their extremely poor customer service persists.

    My husband and I came with a design vision already and met Abbie Hill who led us through the outlet…read moreand also the show room to help us make our dream a reality! The outlet is amazing - such good deals and many pieces are NC-made furniture. They also do local delivery (we're based in Cary and that's local to them), and it was so easy to schedule a delivery for the following week. We purchased a chaise, couch, arm chair, ottomans, and a rug. Abbie was so helpful through our whole process and was great at suggesting things to make the huge place less overwhelming, but also took our opinions into consideration and wasn't pushy at all. I've recommended this place to several friends, they all love our new furniture!

    High Point Connection - homedecor - Updated June 2026

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