A friend heard a cardiovascular surgeon and a nurse having a racist conversation in a patient's…read moreroom. They made derogatory comments about the Black Lives Matter movement. For non-white patients, regardless of political party, this is scary thing to hear from your doctor and nurse. Cheyenne Regional Center needs to set basic standards for their staff. Their website promises "compassionate care." But if the doctor cutting into you and the nurse giving you meds can't have a respectful attitude at work towards minorities and the pain they experience- even if they can't relate to it-that's not compassion. Even if they've never experienced heart disease, they should have compassion for the daily pain of having heart disease. It's no different for the pain experienced by people of color. Do better, please.

Slower than two turtles fucking, tons of excuses and zero actions definitely allot of pieces of…read morepaper that state qualified but still crumpled up from where they got them out of a cereal box

They are slower than molasses. Once you finally get back. You wait even longer. Although the care…read moreI've had here has been very good once I see a provider.

These people are extremely difficult to work with and have a fundamental misunderstanding of the…read morefederal HIPAA statute. They seem to believe that the law prevents treating providers from communicating with one another. This is a training and management problem. Almost impossible to get imaging results or patients. Poorly run facility.

The care I received from the team of Brittany, Jennifer, and Dana was excellent. The online check…read morein saved time, the wait was reasonable, and I got the treatment and diagnosis I needed.

I went in on Monday morning for severe back pain. Followed all directions to return if the…read morecondition got worse. Thursday afternoon I went back at great physical discomfort. I was told by what I assume was a teenage girl that "back pain sucks". When I went to leave she demanded to know what my expectations were. Im a professional but im not a doctor and I expect assistance. Its appernt no one at this facility is a doctor either. I am however a retired regulatory compliance officer though; and I know how to turn insurance charges in as insurance fraud. If you can't help why was i there? I called and explained and was told to come in so my insurance could be charged. "Fraud" is all I have to say.

Everything and everyone was the Best! They were extremely efficient at what they did and went out…read moreof their way to make sure I was okay! Roy W.

Quick and very friendly. Efficient. I e never been in and out of an ER in an hour with X-rays…read more This place was amazing.

Absolutely horrendous way of treating people without insurance, underquoted initially then lied to…read moreabout multiple billing issues. Would not recommend this place to anyone unless you have amazing insurance. Dr. Hinkle is amazing, but I will never step foot in their office again.

I've been coming to this clinic for the last 8 months and by far Bailey is my favorite,…read moreunfortunately she's not a doctor and can't deliver my son but she's amazing and always prepared to answer my questions and constantly reassuring me when I have any concerns. I haven't had many appts with the doctors themselves but the nurses take good care of me and so sweet! I'm very comfortable with the majority of staff that works here :)

Medical providers have changed recently. Having a different set of providers covering the…read moreER/hospital and the clinic. Looking forward to the new building.

Wonderful staff, CLEAN throughout, kept me updated all during husband's surgeryread more

The care team (Robin, Jordan, and Tina) here are some of the best I've ever worked with in an…read moreUrgent care setting!! First of all, they still except walkins, we went to one of the other places in town first, and I, being in technology, cannot figure out how to make an appointment with them online as required so no one was there. I called Xpress, urgent care, and a human answered the phone, she was wonderful by the way. We walked right in, but the person behind his head made an appointment online so you can do that as well. I had my 99 1/2-year-old grandmother with me, and she needed to be seen. Everyone was so kind and patient with her. I would return, without hesitation.!

I took my kid to express urgent care in January thinking he had an ear infection. After a long wait…read morebut finally got seen by a Doctor, They said nothing was wrong with him. They said if I wanted to do a Covid test or strep throat or any other additional testing it's à la cart- i would have to pay additional. So I didn't opt for any of those. I left with no diagnosis and they sent me on my way. The very next day, a different clinic diagnosed him with a double ear infection gave him an anabiotic and within days my kid was fine. So I basically paid two bills, but only one Clinic was able to do the job and diagnose my son correctly. Then I got a bill from express urgent care for $157. I tried to go in and pay it in person and plea my case that I didn't think it was fair because there was no diagnosis, but I was still willing to make it right. The gal said she would try and visit with the owners and she didn't accept my check and I didn't pay anything that day. Six weeks later I get a nasty gram in the mail saying if I don't pay now further financial action will be taken. It felt like a threat. When I walked into try and pay it with that exact same check from six weeks ago, They accepted my money and that was the end of that. Period .I will never go back. I asked to destroy my records, and I fair warn anyone that walks into that place be weary. Also be aware that the same owners also own a Medi spa called Melt so you might want to proceed with caution, before going to either spot. I wish I would've known what I know now.

My surgical experience last November 2025 was a positive one. I had a non-emergent hysterectomy in…read moreSurgery South and stayed in the short stay unit for 2 nights. Everyone was professional and kind - the receptionist at check-in, the MA, the anesthesiologist, the pre-op nurse Julie, the nurses in Short Stay, and the man who transported me to my car. The nurse who wheeled me back to the OR even made me laugh before I was out. I truly felt cared for and treated with respect. I liked the atmosphere so much that I decided to volunteer here.

I got injured at work and was transported to this hospital ER. At first everything seemed like it…read morewas going ok. They assisted me immediately. The staff seemed pretty friendly and helpful. They poked me for an IV that they didn't end up using. That was a bit of an annoying. After a few hours they discharged me with a blank workers comp form which I discovered later after I returned to my job so I could speak to my boss and pick up my vehicle. I returned to the hospital regarding the blank form. They took the form then advised me the provider had already left for the day so it would be updated later in the patient portal. I thought ok fine. I left the hospital and returned home. I woke up in the evening the same day to discover the pharmacy closed so instead I went to the pharmacy in the afternoon the following day. The pharmacist advised me they had received only one of the two prescriptions I was ordered. When the pharmacy reached out the ER they were told that I was allegedly given a paper copy of the prescription therefore no digital order was sent. I say allegedly because I reviewed my discharge papers and everything given to me during my visit and found no prescription hard copy. To top it off the pharmacy advised me they no longer accept physical prescription copies. I then called the hospital to get it straightened out only to be passed around to different departments before finally speaking to the ER. They informed me the provider was in and that it would be sent to the pharmacy digitally. I thought great. I waited approximately 45 minutes before calling the pharmacy. The pharmacy then advised me they still had not received anything from this hospital. I'm very disappointed. It was my first visit to this brand of hospital and I gotta say after this experience I'm very disappointed. I've never had issues like this at any other hospital especially when it came to prescriptions. They really let me down by how disorganized they were and the way they handled my care. I'm currently looking for a pcp and have a new patient appointment scheduled soon with a provider through this network. I'm seriously reconsidering looking at other providers outside of UCHealth because they did not leave a great first impression with me.

Woodstock Visits the Gorilla Exhibit…read more https://youtu.be/ddAQIP5N7qs My first and last experience at the Cheyenne VA, one of a dozen VAs I have been to: Lab tech dude interjects to scare the redhead lab tech with a warning about getting in trouble if she processes my lab work order. Awesome buddy, so helpful! Then he stands up and moves his body between she and me and repeats telling me what I've already addressed with her. He asks me a question and continues to nod his head in acknowledgment as I answer but then he doesn't answer my question in return because he didn't actually hear a word I said. And when I point that out, he makes an excuse instead of apologizing or being accountable and proceeds to repeat the same useless thing for a third time. Civilian much? They continue to ignore everything I've said and say I need to invoke a lady in another office but they won't contact her or tell me how to do so. I sit and wait while the four lab techs try to figure out how to do their job. Ten minutes into looking at my medical record I hear my husband's name and they ask out loud whether or not I'm the veteran. Apparently, women aren't veterans in Wyoming. Who knew?! Not sure how that is relevant at this point or how I would have medical records at the VA if I wasn't a veteran but hey! I can see how that might be confusing to primates governed by fear and misogyny. So I go tell the Patient Advocate what's happening. He says "huh, I wonder why they said that?" completely uninterested in the answer to his own question. We sit in silence and I ask if it's ok that they did that? "Well I don't know what happened." Yeah you do buddy, I just told you. It seems you missed our conversation. Later I go back to tell him that dismissing and invalidating my concern is disgusting. That's literally HIS JOB. He says he doesn't know what I'm talking about. Again! I just told him the problem and he responds that he doesn't know what the problem is. Exactly buddy. Exactly. Dude is a big bruiser twice my size and is so afraid of a tiny woman that he literally can't hear or process the words that come out of her mouth. After getting angry at first, I've actually been laughing myself silly about this the rest of the day. Is the VA staffed with gorillas?! I go to the Administrator's office and his secretary spends the time it would've taken me to voice my concern getting directed to send me to his underling. So doubling the time and effort of everyone involved to send me on a goose chase is the best use of resources?! I guess that's why he makes the big bucks eh? She's knowledgeable and tries to give me the information I need to get the lab work done. I start asking her a clarifying question and she cuts me off halfway through my sentence. She at least acknowledged what she did when I pointed it out and apologized like a respectable person. Takes a woman to be man enough to show the respect I'm due apparently. My doctor, a guy who spent his entire adulthood career in Antarctica presumably in the company of only men, chose to wholly discount common scientific fact to warn me with anecdotes about my fertility. Besides the fact I can read research literature and understand statistics, not to mention believe my own reality that I have lived all these years, I spent $120,000 on my education to study that Sir, so sorry I can't afford to pay attention to your invalidation and nonsense. But I promise to name my baby after you! Cheyenne VA: unless you're wearing a penis, you're an apparition that they can't and won't see or hear. Funny, I wasn't issued a penis at boot camp. So am I really a Veteran after all? According to them, am I even a person? Chattel it seems. The best part is...Americans think they are better than Muslim nations who dress their women in abayas out of respect and honor. Here, women are just simply invisible non-entities! If I wear an abaya, will you run my blood test? Do you want me to repeat this in Arabic? You know, that the military spent years teaching me for the WAR that my husband didn't serve in.

This VA Medical Center is stellar. I prefer to go here, and use them as my primary care. It's a…read morevery friendly atmosphere, and they often have free things for vets such as veggies (when in season), and milk. The staff go above and beyond to care for their patients, and make a veteran feel welcome. The only negatives that I can think of is that there isn't any free WiFi anywhere in the building and the Radiology Department doesn't seem to be on the same record system as the rest of the hospital (so no using the Kiosks to self-check in for appointments).