My husband and I had our wedding at the Roxbury Barn, and we were referred by them to Jane at Best…read moreCar Service. Jane and her team were so wonderful, so professional, and helpful to our guests. We were all coming from out of state, and down state so we were not knowledgeable about the area, her team provided peace of mind so our friends wouldn't have to worry about navigating the dark country roads at night. Each of her drivers were on time, friendly and always professional. Jane is a pleasure to work with, she works hard to make sure that every single detail of what could easily become an overwhelming schedule, is perfect. Never once did we have an issue through planning, during or after our day. Her vehicles are clean, and very spacious, she takes great pride in what she does and is willing to work with you and help every step of the way. We gladly recommend her to anyone who is planning an event in the area.

From the owner: Airport shuttle, Wedding & Event shuttleread more

I absolutely love taking cabs with Chris. As a young female college student, it is nice to feel…read moresafe in a cab. Chris always makes the experience enjoyable, always offers fair prices and always makes sure I get to where I need to go. Thanks for always being you, Chris!!

Chris was timely and courteous. He arrived early for my pickup and was an efficient driver. He…read moreseemed to know the roads well and how much time I would need once I arrived at the airport. Seamless service. Thanks Chris!

My friends and I stayed at the Fresh Ayre Lodge in February of 2014. The bedrooms were cozy and the…read morecommon areas were plentiful (living room, kitchen, porch, hot tub, and a fire pit). I reserved the house with Jason over the phone, and he was very pleasant. A few feet of snow fell the night before our arrival and I was nervous about the conditions. However, Pine Hollow sent over an email with directions and much appreciated details about the road conditions. Overall, we had a lovely stay and will definitely be returning!

I could give a play by play of all that went wrong, but it is not worth it…read more Things went wrong (I moved in and out of 3 houses in less than 24 hours), they tried to help, but ended up creating more stress during our vacation. While there, they did come by to check in and were available by phone (when the phone worked) and answered emails. I emailed to follow up about the issue, but have yet to hear back. I also have yet to see a discount for all of the trouble we went through. I am walking away from this rental very irritated and disappointed. I think the overall issue could have been avoided from the start. There has also been zero follow through to ensure I walked away feeling taken care of. They have made me feel like they have my money so they don't want to deal with me anymore. I regret not staying at the Roxbury Motel where other friends were staying. That place looked awesome and all of my friends had great things to say about it.

Fantastic tour!!! Great and friendly service. The owner/tour guide, Lindsey is very…read moreprofessional, knowledgeable and providing such an incredible experience to us. Her van is very comfortable, clean and full with service items for us to use, such as hand sanitizer, boots, bags, cooler bags. Incredible service!!! The tour is not only fun, but so educational and inspirational. We got to meet the owners of each farm, and learn their stories and see their operation, even see how they make things happen. So inspirational!!! Thanks to Lindsey's fantastic tour. We all enjoy very much. I would recommend whoever wants to get a break from the city to be in the farm for a day. Book a tour with Table to Farm Tours. It is totally worth it.

LOVED THIS EXPERIENCE! So very much worth it…read more Kevin and Lindsay picked us up in their shiny new van (new car smell!) that could fit a family of rhinoceroses and from there we were off to the races for an evening of wine tastings and a homemade literal farm to table fried chicken dinner that was insanely delicious, overlooking the catskills. This is owned and operated by a farm-to-table-loving husband and wife team; they are both extremely affable and deeply informative on the surrounding areas and history of the Catskills. Learned some incredible facts: ask about the ford dealership that struck a deal with Henry Ford himself! There is some time in the van between tastings, as expected, but the views are gorgeous and the company was great. They have multiple tour options so we'd definitely do this again when we visit. Thank you both!

Honestly, whatever this spa is advertised as doesn't matter. Elizabeth, the owner, is enough of a…read morereason to stay away. Customer service is not her strong suit. Drove up two hours with family (sister in law had a massage booked) only to have her call minutes before arriving to tell her that the masseuse called in sick and wasn't coming in. We still went anyway because we were right down the road and, upon arriving, were greeted by a very defensive and unaccommodating owner, who we found out happens to be Elizabeth. I get it, people get sick, that isn't even the issue here although it's probably a good idea to have some sort of policy set up with your employees that doesn't allow them to cancel minutes before an appointment. Or, here's a thought, why not have more than one masseuse on staff? But who knows, for all we know, this might've even been a lie because she was giving my wife and sister-in-law such a hard time from the get-go, at the beginning of the reservation process and even when my wife went to buy the gift card. She was rude, didn't even apologize and instead, completely absolved herself from any responsibility for the matter. Just said there was nothing she could do and didn't even offer any kind of complimentary discount after we traveled so far to come to her spa. I've worked in customer service for many years and you always try to work with a customer, no matter the case. The only option she begrudgingly offered up was to text another "potential" employee who could "maybe" come in, but couldn't make any guarantees nor was she happy about having to potentially stay longer to wait around for an answer. If your reason for visiting Copperhood is to "get away from it all" and to detoxify for a week, you can be rest assured that by the end of the week you'll be filled right back up with another kind of toxicity from the owner. Book and stay at your own risk.

I want to be fair here because this is a unique place that maybe we didn't appreciate at the time…read more We didn't do a spa package, we rented the "condo" attached to the resort. Not a big deal, but it still cost $400 a night. There is no bar here, no lobby "scene", and honestly the service isn't great. For $400 a night we got a DVD player, when we asked at 9pm for a DVD, they said they were closed. The next night, we rented DVDs early, but the DVD player wasn't connected, and when we asked, they said they would take care of it "tomorrow". Finally, on our last and third night they fixed it. This honestly is some sort of lifestyle adjustment, fat farm or whatever resort. That's not a pejorative, it just is. You pay a lot of money, and you take nature walks, eat raw foods, and go to bed early. Again, not a bad thing per se, but quite a lot for the money. we didn't do the spa/resort package, we just rented the condo. Every time we had an issue, the proprietor would say "you are not part of the resort, you rented the condo". As if it's a distinction with a difference. Really annoying service, but they are committed to what they want to be, which would explain why there were only 4 cars in the lot during Memorial Day weekend. Beautiful place. Phoenicia is cool. Woodstock is cool. But if you book here, don't ever think you're booking at a normal hotel. It's not. It's a beautiful place with beautiful scenery, but the service is next to zero, and it's basically a rehab facility. If you're looking for a fun time in the Catskills, this ain't it. If you're looking to nature walk and eat raw food and drink vegetable juice, it's all yours for ~$500 a night. The llamas are cool too

We were in Cooperstown for a 50th birthday celebration. The owners of our Inn recommended…read moreDoubleday Drivers. We called them very last minute on Sunday to take us on a tour of a brewery, winery & distillery. We also ended up at a bar after. Jim came right away without hardly any notice. He stayed with us all day and got us all home safely at a very reasonable rate. Great experience!

From the owner: Tours of Cooperstown area Breweries, Wineries, Cider Mill, Distillery, Brew Pubs…read more Van service, Designated driver service. General livery service. Excursions. Airport, train station, city trips. Rates: Chauffeured Van: $45 per hour for your group of up to six people.

I called Fast Taxi to schedule a pick up from the Albany airport. I was told to call when I need…read morethe taxi as they are open 24 hours. I called back when my plane landed at 12:45 am. NO ONE ANSWERED . I made multiple calls in a ten minute period. NO ONE ANSWERED. I eventually got a cab elsewhere. I called the next morning to complain about the lack of service. I was told rudely by whoever answered that their taxi driver at the time I called was out driving a customer. Only one driver? Rude employee. Will never get my business. I travel often and need cab service. Will never use this business.

Step 1: Call fast taxi albany to schedule pick up…read more Step 2: Wait 15 minutes, call repeatedly with no response. Step 3: After 20 minutes of waiting, watch as a falling apart, 2000s silver sedan rolls up (private vehicle with no taxi markings) with an elderly man with a trucker cap who smells of cigarettes quickly get out and tells you to get in the car. Step 4: You ask for identification given by Fast Taxi like an ID, taxi license or anything for safety. Step 5: Get a disgruntled, agitated response, and watch as your "taxi driver" peel out of your pick up point in frustration and get stranded. Step 6: Call an Uber

We absolutely loved our stay at Terrazza of the Titans. The space was bright, spacious, and…read morebeautifully designed, with thoughtful details and gorgeous décor throughout. Every inch felt welcoming and comfortable for our family of four. The waterfall at the Stratton Falls campus was absolutely stunning and incredibly relaxing. Falling asleep to the sound of the water from our deck made the experience feel truly special. Even with the cold weather, there were still plenty of activities to keep our family entertained. Between the waterfalls, game room, Netflix, life-sized chess, foosball, air hockey, the Crooked Cabana bar, hot tub, and dry sauna -- this place truly has it all. A special thank you to Chuck for making our Mother's Day weekend even more memorable than we could have imagined. From the cookies and coffee to the kids' welcome packets, every detail reflected warmth and care. We could not imagine a more family-friendly and welcoming experience. This was our third stay here, and it somehow keeps getting better every time. We already cannot wait to come back again and bring even more of our family with us next time.

Ok well we really loved our room. Not Star Trek fans, but that's one of the few rooms that fit our…read moreneeds that was available. But it was very cool when we went in. Our bagged breakfast was missing a few items we ordered. That really was not ideal, as we had a long drive ahead of us to the city. So we ended up having to stop to get a couple of things since what we planned on having was not there. Also, the wait for someone to be at check in was long. We went to the Stratton falls first accidentally. It's 2.5 miles from where our location was. Apparently, the guy at check in saw us and knew we were at the wrong property (they were full at that location) but didn't tell us when he saw us. (We didn't see him). When my son finally found someone (that guy) he said "I saw you when you came in and knew you went to the wrong place...". Ok.... So you just let us stand around for 12 min, before we went searching for you? He wouldn't even give us more than "it's down the road." Directions to the other place. That guy was an awful first impression. The lady at our location was lovely, but he made the initial feeling stick with me. So, customer service sucked because of him. I had friends that came to meet us from 30 min away and had to wait an additional 20 min thanks to that guy. Would I suggest it? If the service continues like it was... no. Fun themes though. I hear they moved to new ownership, so maybe that's what is going on.

We hired ABC to drive us from Palenville to Hudson, then Hudson to a late lunch, and then back to…read morePalenville. There were four of us - a mini college reunion - and knew we wouldn't be in good shape to drive! These guys were on time, kind, clean car, totally reasonable price. Could not have been a better experience!

Excellent service! Very professional, quick pick-up, safe driving, clean car, friendly driver…read more We highly recommend this transportation service!

The owner / driver of this company is terrifyingly rude and aggressive. She came to pick us up (2…read moreyoung girls) and instead of turning into the parking lot, stopped at the side of the road and started SCREAMING "GET IN THE CAR RIGHT NOW" when I told her my friend needed to grab our bags and we needed a minute she started getting increasingly more aggressive "HURRY WE DONT HAVE TIME" "GET IN RIGHT NOW OR IM LEAVING" (we were going to the train station to make a train, but she could have said that in a calm manner) Imagine being on the side of a dark windy road and an aggressive driver yelling at you. I then told her we were getting an uber instead and she sent a snarky text "You do know that Uber does not work up here" and followed up 20 mins later with "Next time you go to somebody who is sitting on the side of the road with a lot of traffic going by and you're gonna stand on the porch where I can't hear you... Don't accuse me of yelling when I was calling you to my car so I could hear you." Probably to cover her bases in case I posted that she was yelling (which she was) DO NOT use this service. I feel so unsafe. An uber driver in town mentioned to me if she's running a "cabbie service" and not on uber it's likely because she has a record. Stay safe!

Dawn 2 Dusk was a life saver for me and my family during our weekend in Windham. We came up here…read morefor a wedding weekend and did not have access to a car. I made 6 reservations with Dawn one week in advance and each pickup was on time each and every time. Roy was our driver for the majority of the trips we needed and he was wonderful and very kind. Dawn handled 2 of ours rides herself and she was equally great and on time. We can't thank Dawn and her service enough for helping us get around for these important wedding events. We much appreciated all the accommodating and service provided.