Terrible experience. Would not recommend this place to anyone for child care. If your looking for professional care, respectable staff that you can trust, this is NOT the place. Most caring parents want to know how their child does each day at care, or if he's supposedly sick - what their symptoms were because their pediatrician is asking.. At this place, you won't get those answers. Your not allowed to ask those questions. If you try and call the school, no one will answer the phone or return your call (even if you left a message). And yep... they won't respond to emails either. Emails were the "preferred way" to get ahold of the school per the director, because they were just too busy, but yet they still couldn't respond. Staff consistently showed up late for work and it was "ok". I lost track of how many times we were told that one of their staff was "the best infant care teachers on the west coast". They constantly needed to tell us this... Wife and I should of known from our very first meeting with them that this place was a joke. I couldn't be more thankful that we found alternate care elsewhere. I'm blown away this place is still in business. I'd imagine if they continue down the path there going, they won't last long.
One last thing - if you decide to change schools (BEST option if your currently enrolled there) when you go to ASK for your refund check/deposit, expect you'll have to go through the state or get a third party involved. It took us over 5 weeks to get our check. As soon as we got the state involved, we had our check within 3 days.... This place is an absolute joke. Poor business management. read more