My sister and I submitted this order in person. Initially, Bill said to give him a week. At 2…read moreweeks, I called and got to speak with Bill, he stated that he'll be done with them the next day and insisted he'll call me. No call ever came. At 3 weeks, I called again. Then Bill states, "Oh those have been done and I was waiting for your call." Both conversations were witnessed by my sister. So, I finally picked up my order after 3 weeks and was really disappointed in the quality of work. You can barely read the engraving. They charge $7 per pendant engraving, total of 10 pendants, so $70. I was sooooo disappointed in the quality. Then he offered them for free, which I should have accepted and walked out, but "Bill" did do the work and I didn't feel right at the time not paying anything. So I paid $50. I get home and take a closer look at the pendants, they're all scratched up as if just tossed in a pile of junk. No care was put into this at all. When I dropped off the pendants, they were brand new and in great condition. At that time, I had informed Bill that the pendants are going to hang on my Mother's urn. This is absolutely unacceptable so I will be returning on Monday to get a refund of the $50 dollars PLUS each pendant cost of $8.75 each. $87.50 plus $50. I am due $137.50! Even if they, themselves, purchased the pendants to replace these and redo the engraving, I can no longer trust them. I should have looked into Yelp in the beginning, the 2 previous reviews are quite telling! If they had no experience in doing this type of engraving, they should have owned up to that from the beginning! This was the worst engraving work I have ever seen!! Just look at the photos and see for yourselves!

Last year they provided our company plaques no problem. Bill and staff did a great job and…read morecommunicated. This year I sent an email in September no response. Sent a follow up email in November 1st no response. I stopped by and Bill said no problem and resent the emails with the order. No update now its December and our office party is on the 18th. I stopped by one last time and spoke with his wife she said she would give him the message. Well guess what they have not called. I will call a competitor tomorrow and see if they can get the awards for our office in time!

Friendly and knowledgeable staff. Went in for some jewelry…read moreto be repaired, always happy with the turnaround time and results.

DO NOT USE THIS WEBSITE!!!!! The business is good and reasonably reliable but the website is…read moreinfected with a bad virus/trojan. I spoke with the business and they state they have not used the website in years. They believed it was inactive.

Very reliable. Excellent quality. Bend over backwards to accommodate your request (unlike other…read moresimilar trophy businesses in the high desert).

Always takes care of my award needs! Great work! Mike does a awesome job and prices are good.read more

Antonio and his daughter, Stephanie, have been doing my jewelry repairs for years. They opened this…read morelocation closer to me and I've now started bringing my work there. They soldered my chain within minutes (they custom made the name for me) and polished my watches. The watches looked like new! I couldn't believe they were the same ones I had brought in. I love their work and their jewelry selection. Come check them out for amazing work at an amazing price!

DO NOT USE THIS WEBSITE. IT IS INFECTED WITH TROJAN/VIRUS THAT WILL LOCK UP YOUR COMPUTER!!!!!…read more Business itself is reliable. This website has not been used by the business in years and they believed it to be inactive. Call the phone number instead of using the website. Their location is on Mariposa. Ratine is for website problem only, not the businesss

I have had them fix watches and they will put batteries in while you wait. I have been happy using…read morethem for repairs plus they have worked on my grandfather clock. Prices have been really reasonable

Amazing service! Always friendly and welcoming. The owner has fixed several of my watches on the…read morespot. His rates are also more than reasonable. You can tell he really loves his craft. Highly recommend

Called to get quoted on something. The guy that answered the phone with "what do you want". Wow,…read morevery professional. Not the guy I'd want representing my company.

Sent an EP Control module for repair and was told it was not repairable. Tried to sell me a $5k…read moreupgrade which I passed on. Then told me there would be a $250 charge for the evaluation. I agreed to that even though no evaluation fee was disclosed before I sent it in. When I asked to have it returned un-repaired, she suddenly wanted to add a $150 fee to re-assemble it which I refused(I think they wanted to keep it for spare parts). She finally invoiced me $300 and added another $20 to box it for shipping which I covered. Then I received it with 2 push-buttons missing and the main control board flopping around unsecured. Used Q1E twice before with no problems, but of coarse, handling problem repairs is what separates good vendors from scammers, which is the impression I got. I would not recommend using Q1E. Look for any other repair shop - I have 2 others that I use that are excellent.

So glad I found Carlos online! It is actually not as easy as I thought to find a laser engraving…read morebusiness that will laser engrave a hydroflask (and not the acrylic sticker type)-- but Sketchlyfe studio responds super quick. I love that you can text Carlos about what you're looking for and he is friendly/professional. He explains what you need to do in regards of sending him the image/engraving (saving it in a specific format, etc). This was my first time doing any type of personalization business wise for a hydroflask and I would not hesitate to work with him in the future. He does all types of engravings from tumblers to flasks to trophies to cutting boards and etc. Reach out to him with any personalization and he will definitely do his best to work with you!

Carlos is the best at anything you need engraved with a laser. His attention and passion to create…read morelimited run items is so unique and truly needed.

It was an easy breezy experience I had to adjust my watch band and change the battery and Armando…read morewas able to do that in a span of 20 mins!! Quickness and great service and they have an amazing selection of jewelry too! Thank you again for your help!

Super friendly, fast, and my jewelry looks amazing. I took some earrings to get reshaped after they…read morewere warped, and they took care of my quickly and did a great job Definitely recommend!!!