Excellent customer service and quality craftsmanship. I contacted owner by text requesting quote…read morefor a job with quick turn around. Owner was warm, helpful and quick in responding to my questions. Was very helpful with design options and was able to finish the work the same day. Highly recommend! :)

Yes, you didn't need to make an appointment but it's well worth it. The owner focuses on your…read moreproject set you down. You have private space and work together to make what you need and a large monitor on the wall to see your project. I had a ratchet engraved for a friend's retirement gift. Came out perfect

Thank you, David, for your professionalism, attention to detail, and genuine care in handling my…read moresituation. I really appreciate your prompt communication and your ability to meet our needs, especially given the tight time constraints. You went above and beyond by thinking of things we hadn't even considered and making sure our item was properly taken care of. I also truly appreciate the fair pricing and the fact that you completed everything a full day ahead of your own deadline. Thank you again, David, for making the entire process so smooth and for going the extra mile. It's greatly appreciated!

I moved away from Rancho Cucamonga 8 yrs ago. I used to buy things at ENGRAVE'N EMBROIDER THINGS…read more They had engraved a hat for my husband of his old Navy days. I wanted a New Hat for his birthday so I called them and they looked into it. To my surprise & prayers they found a record of it, the store stuff was very helpful in finding it. I was so happy that after all these years I could get an identical hat embroider as the previous one. thank you stuff. I recommend this store 100% Ana M. Kuzara

This place is awesome. Walked in last week not really knowing what to get for my Fantasy Football…read moreleague. Staff was super helpful, incredibly friendly, and answered any question I had. Trophy was ready quicker than I thought it was would take - less than a week. Looks fantastic. I'm super pleased with how it came out. I plan on visiting them soon to have them make a Loser's Trophy...

We needed a plaque award made for a church member. The process with Action Awards was very easy…read more We gave them what we wanted, they sent a proof requiring our approval and our plaque was created. I couldn't believe how easy it was. The final product was beautiful. I truly recommend them and will use their services again.

Poor communication, was never at their business, canceled several times.. don't do business with…read morepeople like this

Yuk at JCJ engraving was really efficient. I dropped off 48 wine glasses for engraving. That same…read moreevening he sent me the mock up, allowed me to make changes and additions, and then had them ready in two days! His prices were right on par with other engravers and the engraving was uniform on all the glasses. They were a beautiful party favor!

Friendly service and helpful. I had a brass plate engraved and it turned out perfectly…read more Thank you

Professional and to the point. My items came out great. She was able to customize anything and…read moreworked with me on even minor changes I wanted.

Danny made my engagement ring. It's gorgeous. I'm obsessed with it. He was really responsive…read more Listen to what I wanted and executed it perfectly. We will definitely be back in the future. I highly recommend custom Jewlery here.

I would never go to another jeweler ever these father and son run this place smoothly, but they…read morehave done marvelous things for Me with old jewelry and you, you can totally trust him. I have no problems with them and I've been going to them for years. I've recommended many people to them.

Great deal for OCSA student knives! Easy to work with. The office gal was easy to work with and the…read moreturn around is FAST! I dropped off the knives at closing, it was done by 1pm the next day. Such a painless process. The other engraving place that was recommended wanted to charge per letter and charge a set up fee etc etc.. I don't like that. This place was flat rate and the location is sooo cute! I nearly missed it thinking it was a residential building.

Customer service dream from first contact to picking up our item...communication was amazing! The…read moreexperience was so awesome I'm thinking about what else me or anyone I know needs something customized (engraved)!!! From the moment we requested engraving on a small area of a putter, we heard no problem...bring it in and we'll do some mockups after we know what you want. Next morning mockups to be approved, once approved the work was done. They quoted a 2-3 day turnaround and delivered in about half that. Day and a half at most. Love when people stick to their word...this place went above and beyond! Will clearly be coming back again soon!

Quick and efficient service! Helpful suggestions and very reasonable prices! Will def use them…read moreagain!

Needed a plaque made right swear and didn't know where to start…read more Kathleen was so quick and helpful to show me my options and it came out so much more beautiful than expected.. Thank you

I hadn't seen Rob in years, but I had an emergency today--a 14-foot by 30-inch banner needed…read moreovernight for a 7 a.m. event. Rob answered my call, remembered me immediately, and said he could do it. I drove over to his new location and he printed it in under 25 minutes! His prices are unbeatable--he only charged $10, while FastSigns quoted over $500. Years ago, he helped me print a different banner, showed me how to install the grommets, and gave me a grommet kit--six years later, I still remember how to do it! Rob is a wealth of knowledge, and his makerspace is all about helping people learn, create, and even having a platform and commuity support to start making money. If you've ever wanted to learn how to 3D print, use a laser engraver, CNC router, drill press, bandsaw, vinyl printer cutter, or any of his amazing machines--this is the place to join. Sign up for a membership, explore workshops, complete projects, and empower yourself. Whether it's for a banner, group, or business, check it out--you'll love the opportunities here!

Rob is truly a pillar of support for makers! His makerspace is not only well equipped, but also…read moreincludes his priceless experience; he was so helpful with my last project and I truly could not have finished it without him

Came in one day asking if they can reset my diamond into a pendant and set a new diamond into my…read morewedding ring. Linda agreed and was extremely excited for me and my husband. She took the time to make sure she understood all the details we asked for. My wedding ring is Blessed and of high significance for us and it was very important that no Gold was thrown out of given to anyone else. They completely understood and added the gold from the original prongs into my custom pendant. The jeweler did an amazing job at setting everything. Thank you Gemma's Jewlers and a special thank you to Linda for helping us through the whole process.

Came in to see if they carry a large bail for a chain. Was told no, will have to make…read more Paid for new $280.00 bail. Received a call that all work was done, to come pick it up. Linda presents polished necklace and cross with new, so-called bail. I told her I don't think the money has been taken out of my account. I stand there and check. It has indeed been taken, plus tax. Linda wishes me luck and says see you soon. I ask Linda where my original bail is. Linda says, "I don't know, it's not here." Normally the jeweler returns original pieces. I ask, can you call to see where original bail is? Since it is and was paid for separately from the necklace and pendant, one hundred dollars. Linda replies, no, I cannot call him. It is his day off. He is with his family. I ask for the manager or owner, Gemma. She said, no, I'm sorry, she is not in today. I ask Linda for a receipt for my lost bail. Linda writes me on a Post-it that I am looking for a missing bail. She assures me that we will find it and it will be returned, not to worry. I said okay, and I walked to my truck, her saying goodbye. Got to my truck to check out the new bail, because Linda had put it on without me really getting a chance to look at it off the chain. Come to find out, compared to pictures I had previously of this bail, that this bail was indeed the same exact bail I had turned in -- stretched out, worked-over metal, and polished only on the outside. I walk back in to talk to Linda and to tell her what I had found. She claimed she only works there. She has no idea what's going on. And that if she could keep the necklace to show the jeweler what was going on, we'll get this sorted out. I told her I would not like to pay for a brand new bail, new silver and new working, if all you did was stretch my original bail and slightly polish it. Linda agreed with me that that was unfair. I told her I don't believe you guys are trying to mess with me, and this was a misunderstanding, and that we would get that figured out today. Next day, receive calls from Linda stating that it was a mix-up and that I would have the new one in a week. And it was just complimentary that they would make the original one I brought in work. Which, by the way, is what I asked for in the first place. I go down there, Linda lies to my face, insults me. Also admitted that if I didn't notice, she would have gotten away with this fraudulent sale. I have been buying jewelry from them for about 15 years. I will need to find a new small business jeweler. I do not trust that business, Gemma's Jeweler, anymore. They tried to hustle me. I got a full refund after back and forth three times. Do not recommend!