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    High Desert Home Cleaning

    5.0 (1 review)
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    Services - High Desert Home Cleaning

    Deep cleaning

    Move-in or move-out cleaning

    Regular home cleaning

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    9 months ago

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    Muddy Paws Cleaning Services - Another clients pet that we love being around !!

    Muddy Paws Cleaning Services

    (17 reviews)

    Patrick is very friendly and gives off a great first impression, but things really took a turn for…read morethe worse once I hired him. Patrick flat out lied to me about their use of green cleaning products, failed to follow up on what he told me regarding how to schedule and just overall poorly communicated with me. He just simply dropped the ball. When I expressed that using green cleaning products was important to me, Patrick told me they were a "completely green company and only used pet/kid safe products." When I asked him about it again after they actually cleaned with non-green products, he looked at me like I was crazy, and then said "we have a green spray we can use on the toilets." How's that "completely green?" When I told him my scheduling needs were for roughly every two weeks and potentially a different day, he said "no problem...just text me like the Saturday before and I'll get back to you to confirm." That worked for the second visit, then silence after requesting the third visit. I let the entire week go by, then reached out again to ask if I could get on his schedule for the next week. His response was that he had been bogged down with a family health issue and too much other business. Then silence again...absolutely no attempt from him to schedule me. OK, life happens...I get it...but then you just go MIA again after excusing yourself from not even acknowledging my first request? That was a month ago and I've not heard one word from him. It became apparent that my ongoing small job was just not enough for them to prioritize, let alone even contact me to schedule service. If you're a big ticket customer, I imagine you may get better service, but if you're just a small fish, you'll be better off to find someone different.

    Muddy Paws came to my home for a deep cleaning. Stayed one hour, charged me 300. That is 60 per…read morecrew member per hour. They did a few projects well, a few half assed, and most of the house they did not touch. They did not do projects I had specifically asked for. It is nearly a year later, and I am still upset. I don't have a lot of money and am semi-disabled, so I was really looking forward to having my house cleaned. I felt so ripped off and don't want them to do this to you.

    High Desert Home Cleaning - homecleaning - Updated May 2026

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