This is a great place. They have great service and are very nice people. I had my oil changed there…read moreand they did not charge me a fortune.

I went to WIZARD with a problem, but it wasn't fixed. I went back and after going back for the SAME…read morePROBLEM, they said they fixed it but it isn't fixed again! But they charged me a lot of money! This place is not trustworthy and if you have a high-end car, they will charge you based on that high-end car and not fix the problem. I am not sure what the problem is with these people (maybe they don't like certain people) but something is suspicious about them. I contend that they didn't switch out the parts and just charged me for that issue because you will have the same problem. You can take your chances with them but I would look into another place to avoid the risk. I am not sitting here and the problem has gotten worse. Although I called to complain yet again, they were comfortable with me just contacting the authorities to try to resolve the issue. Make up your mind about using them, but in my opinion, I wouldn't. "They won" in my case, but caveat emptor (Let the buyer beware). Your money is hard-earned so go to someone you trust. Or, just take your chances!

I contracted with Steven last August to fix the air conditioning in my truck; he gave me a year…read morewarranty on the work (parts and labor); verbally of course so I don't have anything to fall back on in writing (my mistake). After I paid him upfront for the parts (didn't have an issue with that) on August 22, I was told he would have the parts by Tuesday the 9th of September (18 days after supposedly ordering them, but okay)... I texted him on Wednesday the 10th asking when I should expect him. He texted back said he had been sick and asked if Friday the 12th would work. Told him sure. Friday comes and he doesn't show. I text him back and no response. This continues through the ENTIRE following week with no response from him. He finally shows up on the 19th (nearly an entire month after we first agreed he would do the job). I paid him via CashApp for the labor and figured that was the end of the situation. When he left, I was happy, finally had some air conditioning in the truck. My happiness was short-lived, because by Monday it was back to blowing hot air (no freon). So of course, I texted him and finally Wednesday the 24th he said he would try to get to me by the weekend (26-27 September), of course that didn't happen. He texted me again on the 29th saying he would "try and make it today".... Finally on the 30th of September he made it back over to redo his work. Everything since then was fine until last Sunday, May the 17th. The AC started blowing hot air again (obviously the system has sprung another leak). I've attempted to contact him via text every day since then with absolutely no response. Oh, and for those of you wondering why I'm texting him instead of calling, he doesn't answer the phone and hasn't even bothered to set up a voicemail. If you have an AC issue, find someone else. I'm fed up with this nonsense. Thinking about small claims court, but at this point I just need some AC.

Steve is awesome. Showed up on time and fixed my riding lawnmower and gave me some great tips on…read morehow to self-manage it moving forward. Thanks Steve!!!

I made an appointment for a Monday morning which is usually a busy day for auto shops, but they got…read moreto my car right away and quickly texted me a detailed breakdown of their findings. The repair wasn't cheap but it did come in well under the estimate. My cars' issues were accurately diagnosed and correctly fixed. I'm quite happy with my experience. Btw, don't let the appearance of the business or the neighbourhood discourage you. I consider it a positive thing when I'm not being overcharged just to pay for a shiny new facility. The people were friendly and professional, and the shop area was clean and efficient. I'll definitely return when my next repair is needed.

I have gone to Bright Star several times and they have never done anything right except a oi chang…read more They have giving me more problems and headache. They have so many ants that I had to leave my car a few days and my car was infested with ant. so said oh yay we have ants you just have to get ant traps, that's is what we have to do. I said Really!!!!! is that right. why wouldn't they spray their business. You couldn't pay me enough to work there if I had to put ant traps in my car all the time. I will not trust them any more and I would suggest you don't either. they don't fix your car just so you come back to spend more money, what a joke.

If you have an appointment made they honor it. I showed up at 1:58 for my 2:00 oil change, by 2:15…read moreI was paying my bill and on my way. I've been here twice now thanks to the recommendation of a friend. I'm happy with the service. It's just over $90 for the oil change (includes 6k mile oil + filter + labor. The owner and all the staff are professionals who will treat you courteously and honestly.

I'm an owner of a Chrysler vehicle and unfortunately I've experienced inconsistent and often poor…read moreservice from the dealership auto service department and decided to find an auto shop that still believed in excellent service. After reading many reviews I decided to visit RPM and I have no regrets. An appointment is recommended and I usually call at least 2 weeks in advance because it's a popular small business. Recently I visited for an oil change and my car was ready in 28 minutes. I could instantly tell the difference in how my vehicle was driving. I was also informed that my vehicle looked good and only concern may be rear breaks and they would look at it during the next oil change. The oil change sticker was placed on my window so I have a reminder on when to visit next. Although it's a little drive from my home, I will continue to get my car serviced here.  Friendly service, consistent and quality work at an affordable price.

best service I've ever had this man worked on my car before I went on vacation unfortunately it…read morebroke down had nothing to do with the service he gave me called him helped me and my family out when he really didn't have to that says a lot about customer service that's why I've been with him and his dad ever since

At this shop they seem to be nice people but pricey and overrated. I will not be returning for any…read morework that needs to be done.

THE BEST auto repair center ever! Honest, helpful in every way and the best prices and they never…read moretake advantage of you! We have taken 4+ cars to them over the years with no issues ever! We cannot say enough positive about Danny and all the great service he & the guys do! Todd/Beth L

Was PCSing from Texas to South Carolina. Car alternator broke down. I called a few places. This…read morestore answered their phone and was very courteous. I was so relieve they squeeze my repair in right away when they were doing services for other vehicles. They were able to find and replace the part and got me back on the long road drive in just a few hours.

** I Feel Taken Advantage Of -- Deeply Disappointed**…read more I'm heartbroken and angry after my recent experience with J & C Auto on Bright Star Rd. in Douglasville. I brought my car in to have the front bumper replaced, and was **never told** it would cost an additional \$1,500-\$2,000 to have it painted. I was in constant contact with Juan (owner's son), and I totally feel as if he took advantage of me. When I arrived to pick my car up and saw that UGLY bumper, I was floored! And oh, he was VERY apologetic for "not telling me" the bumper came primed AFTER I'd already paid them \$1,100, but made zero effort, ZERO attempt to make it right and retain my business. He had the nerve to say out of his mouth, "Ma'am, we wanted to do our best to save you money and get your back to you as soon as possible." What??!! I am no dummy. I know what primed means. I know that many exterior car part replacements come primed, which is why I texted Juan while they still had my car to request a quote to replace my passenger-side mirror and SPECIFICALLY asked for a bottom line that includes the cost to paint it which, by the way, was a ridiculous amount! He actually tried to tell me it was that expensive because they have to 'program' it. Goodbye! What hurts even more is that I truly believe I was treated differently -- and unfairly -- because I came in alone as a woman. I had taken my car here once before in 2024, but that time my ex-husband was with me. The difference was night and day: the communication was clear, the pricing was fair, and I felt respected. This time, I felt dismissed and misled, like I wasn't taken seriously or worthy of the same transparency. No one should be made to feel like they're being taken advantage of because of their gender. I trusted this shop, and now I feel completely betrayed. Ladies, beware. Spend your hard-earned money at an auto shop that sees you, respects you, and won't prey on your ignorance or your wallet. Do better, J & C Auto.

I have been taking my car to J & C Auto for over 10 years of service. I drive a 25 year old car…read morethat has limited mileage on the vehicle. The lead mechanic/owner is very good at fixing what immediately needs to be fixed and outlining what has more time before it needs to be addressed. This helps me managing repairs over time instead of being hit with an astronomical bill. Most shops try to get you for every bit of work they can get in while they have your attention. J & C is not in the business of fixing every item that needs repair on your car if there is life on item they will make you aware and let you determine if you want to move forward. Being honest and truthful goes a long way with me. J & C auto displays this character.

Doing business with Randy Morris (owner) for almost 30 years. Honest, great repair work and…read moreaffordable. Highly recommend them and I wouldn't recommend anywhere else. He's the best around.

I always take my vehicles to Randy. He is a master mechanic. He always does the job right for a…read morefair price. Always honest and fair.

I have taken multiple vehicles to this establishment over the past few years and will continue to…read moredo so. Sanford and his team are the absolute BEST! Very reliable, honest, knowledgeable, accommodating and thorough! They do excellent work at affordable and reasonable prices. They care about their customers and take pride in their work. The next time your vehicle needs to be serviced, take it to Accelerate. I promise you will not be disappointed! Keep up the GREAT work, Accelerate Automotive!

My car needed a thermastat, it was not running hot,after they worked on my car it never ran…read moreright,and the radiator and head gasket suddenly blew... they left me with an inoperable car,and denied that it was their doing.

This review is a long time coming. I have been going to this shop going on 2 years. After meeting…read moreRichard the owner, I have not taking my cars to any other shop. Not only is Richard very knowledgeable, he is more than fair with his prices, but he also goes above and beyond to make sure his customers are satisfied. This shop literally does it all! From oil changes to engine repair and replacement. They work on any make of car and every customer gets personable service. I wouldn't trust my cars to anyone else at this point. High quality service and fair prices. Trust me, you will have the same opinion if you bring your vehicle to them. He's customers are loyal and most new customers come by word of mouth from existing customers. The fairest, most knowledgeable mechanic I have ever known. As great of a mechanic Richard is, he is even a better person. I'm glad to call him a close friend now. I have an 1985 Cadillac which he put a replacement engine in. A 2007 Cadillac, a 2009 Town Car and a 2014 PriusV Hybrid electric car. He keeps them all in top condition. You can see from my vehicles that they truly work on all cars!

Left clips off all four of my brakes which caused a lot of noise and anguish. I also had an issue…read morewith new struts. I will never use or recommend.