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    Hifi Sound Connection

    1.4 (104 reviews)
    Open 8:30 am - 7:00 pm
    Updated 2 months ago

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    Rude Boy B.

    I bought the PVSP4 three-way bi amp 4000 Watt speakers. The speakers in the picture on their website was not what I received. These were a different smaller model made in China. Then after I got them hooked up, I realized there was no highs coming out of one of the speakers. When I looked inside where the high compression speaker is located, I saw nothing but the back of the speaker box as if there weren't one in there. After taking the speaker apart, I find that the high compression horn had been cracked and the speaker hanging by the negative speaker wire. I have made several phone calls to hi-fi sound connection only to receive meaningless lip service. They claim that it's all UPS's fault that the speakers are broken however for $2000 you would think that would include insurance on the shipping. It's been over a month now and they refuse to help me in any way. so do yourself a favor and don't buy anything from these people because all they will do is take your money and rip you off.

    Harmony 18u Mixer Rack
    Marcelo C.

    I saw bad reviews about HiFi Sound Connection, but my experience was excellent. I purchased a Harmony Mixer Rack from them recently. I used the chat feature on two occasions to ask technical questions. The responses were very quick and accurate. It was a great experience. Then I received the rack extremely quickly. This is a large and heavy rack, so I was surprised they sent it two day FedEx delivery at no charge. Perhaps there were issues in the past, but my experience was very positive.

    Connector completely wrong
    Andy P.

    BUY ELSEWHERE. Customer service and return policy is a disappointment. I bought new speakers and the appropriate adapter kit for my car. The adapter kit was completely wrong, and when I pointed this out to HiFi Sound, they told me their paperwork said it would fit. I gave them photographs as proof that both pieces of the adapter kit were wrong - the electrical connector was wrong and the adapter didn't fit their speaker. They don't care. The return policy is a nightmare! They are charging 20% plus shipping because of their issue!

    This is the picture they cannot see.
    Per J.

    Bought speakers to replace the original Camaro 2001 speakers. The harness that was bought with it does not fit the original harness. When contacting them they wanted a picture that I sent using the email about 10 times and they say that they cannot receive it. Created a webpage so they could open and see the picture but ty still state they cannot see anything. They did want however to sell me the same harness again. In short, their customer support is worse than horrible.

    hifisoundconnection.com doesn't care about customers, only money...

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    2 months ago

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    4 months ago

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    8 months ago

    Mark helped me with all the questions I had and I know what I need & want to buy now. Hifisounds

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    1 year ago

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    5 years ago

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    6 years ago

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    2 years ago

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    4 years ago

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    Hifi S.

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    4 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    7 years ago

    False advertising, they said 3 day shipping BIG LIE, I got my item a week later, really disappointed with this guys

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    7 years ago

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    Page 1 of 3

    Ask the Community - Hifi Sound Connection

    Review Highlights - Hifi Sound Connection

    I called and was able to get the matter sorted, within about a week, but UPS didn't pick up the damaged speakers to ship back to them.

    Mentioned in 4 reviews

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    Verify this business for free

    People searched for High Fidelity Audio Equipment 118 times last month within 15 miles of this business.

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    Hifi Sound Connection - hifi - Updated May 2026

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