My 16 year old just had 4 wisdom teeth removed by Dr. Pham and his staff and I have to share that the entire process was absolutely amazing and relatively pain free. The initial consultation was clear and through. We knew what to expect and followed the procedures to the tee. The actual surgery took less than 90 minutes and my son's recovery has been very good with minimal pain. Interestingly enough, my son has a friend who also had 4 wisdom teeth removed on the same day and has suffered more pain with a slower recovery time. I know this can be a case by case basis. I appreciated Dr. Pham and his staff for taking great care of my son. I think we have received the best treatment possible and for that, I am extremely grateful. I would highly recommend Dr. Pham to anyone who is looking into their kid's wisdom teeth surgery. read more

the worst experience I have ever had!!!! the dentist was demeaning, wouldn't listen to my concerns, and made mistakes. Never coming back and rescheduling my surgery with someone who knows what they are doing. read more

A long overdue review, it's been about a year. Dr. Pham is kind, welcoming, experienced, knowledgeable, and informative. From the very beginning, he was great at explaining what was going on with my 2 wisdom teeth and his plan to take them out. When it was time for the surgery, him and his assistants helped me feel ready and less nervous. He assured me with what he was doing at the moment and let me know I was doing just fine. I always appreciate when doctors keep me informed because it can feel scary to be in the dark. He was so quick as well. I am happy and relieved that I was in the right hands. His staff is also very sweet and add to this warm and welcoming atmosphere. Thank you to the doctor and his staff for making this an easy experience. read more

I highly recommend Dr. Pham! I was very nervous about getting my wisdom teeth out (all four impacted) and he made sure to explain the whole process and answer any questions I had. The procedure went very smoothly and he even took breaks for me to calm down since I was so nervous and scared. Afterwards I kept texting him questions about every little thing and he always answered me kindly. He really cares about the patients well being. Everything has healed up very nicely and I'm glad I got the surgery done with him. read more

Came back to get my last 2 wisdom teeth removed. Less complicated, faster, and little to no pain during recovery. My review still stays the same, if you need your wisdom teeth removed HIGHLY recommend Dr. Pham! read more

My father went in to see Dr. Pham due to increased pain from what turned out to be an abscess. He was taken into the back-office where he was taken to an exam room. In the exam room, he was instructed that he would have to get an x-ray and to do so, his dentures/stay plate needed to be removed.... and he did so. He was taken to the x-ray room to have his x-rays taken. His dentures were placed on the counter. From then on, they did not follow him back into the other room to consult with the doctor. The next day, my dad realizes after having his tooth extracted, and being in a lot of pain, that he does not have his $2,500 dentures with him. My mother called the office, where they supposedly searched for my dad's missing dentures. My mother was told that the trash was already taken out. My question is--at an oral surgeon's office, if a patient comes in with horrible mouth pain and has dentures and is instructed to remove the dentures, why is the assistant NOT ensuring that the dentures follow the patient throughout the office and ensuring that the patient leaves with their dentures after having a painful tooth extraction? I am a nurse and work with many in the geriatric population. If I were to instruct a patient to remove a prosthetic device so that they can be properly assessed, then instruct the patient to exit the room and go into another room, you bet that I'll make sure their prosthetic device follows them! Especially when they're in a lot of pain and upset because they've been uncomfortable for multiple days due to an infection in the mouth. When the room was cleaned afterwards, how were the dentures missed from the counter? I called and spoke with the assistant who instructed my father to remove his dentures. She told me that since she did not physically remove the dentures from my father's mouth, she is not liable. Also as far as she knows, my father "could have left with the dentures and lost them at home". Because of this situation, my mother and I must go buy a food puree blender because my father has no teeth to chew his food. He does not want to talk or smile because he has missing front teeth. And we now must make a soonest possible appointment to have new dentures made. Another $2500 down the toilet for a replacement and an additional $1500 for a temporary. Total of $4,000 a retired and fixed income person has to shell out. I've received no sympathy from the office staff, just words that prevent blame being placed on them. read more

Staff is highly unprofessional. I went here for wisdom teeth surgery. I was suppose to have a two week checkup and they canceled it due to their own reasons and said they couldn't reschedule me til two weeks later. When they called to tell me, the time they said my appointment was and the appointment time on my appointment card was two different times. I ended up getting an infection and coming in. After my checkup, they said I can go directly to my pharmacy and my prescription would have been sent in about 10 minutes. I drive to my pharmacy(20 minute drive) and wait 20 minutes to check in only to find out no prescription was put in. I recalled the dentist office and the receptionist said another 10 minutes which she told me 40 minutes ago. Super unorganized staff, wouldn't recommend coming here. read more

Removed my lower two wisdom teeth there today, very fast, each one took less than 2mins. While last time I did it somewhere else and it took me very long time to suffer from the pressing and pushing during teeth removal. I was so scared but it turned out to be just a small piece of cake for the doctor. Many appreciations read more

This dentistry is a complete fraud. Went for a regular wisdom tooth extraction 2 months ago. The doctor, Hieu Pham examed and quoted 2k for 2 extractions. They asked me to pay onsite and said they would submit claim to insurance later, and refund me after insurance pays them (I'm insured with Delta through Google's policy, and the dentistry is listed in-network). Couple weeks later I checked the statement on Delta and was SHOCKED to find out they submitted a charge of 3.4k, Delta approved and paid them 2.8k and said my cost was $535. I immediately contacted the dentistry asking why I was never refunded. They tried to come up with made-up procedures claiming that they performed during the extraction. Couple days later I found out they submitted another claim to Delta of another 4.1k, which of course, Delta did not approve and listed 2 items out of that claim as duplicates and flagged all 4 items to with 'Procedure Alert'. I'm reporting this fraud practice to Delta. I'd recommend folks, with insurance or not, to stay away from this or get scammed for $7.5k for a wisdom tooth extraction. read more

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I got an implant done yesterday and I didn't feel a thing, in terms of pain. It hurt probably the least than all of the other dental procedures (like fillings) that I have had throughout my lifetime. All the other side-effects after the procedure are gone and I feel like I have fully recovered. And it hasn't even been 24 hours yet. Dr. Pham is an excellent surgeon. Very meticulous and very attentive. Everyone at the office has been very pleasant to deal with. Really pleased with the experience. I wish I could give more than 5 stars. read more

I have been pushing off the wisdom teeth surgery for a while now, whether it was for the holidays or for my insurance to reset, but I finally had the procedure done. Pre-Op: I had a 3D scan for my consultation to see if I had partially bony, fully bony, or soft tissue impact administered by the sweetest nurse (I think her name is Alex). Dr. Pham walked me through what kind of impact I had, then the office clerk gave me a transparent cost breakdown (no hidden fees). Cost: Soft tissue would be the easiest to remove, hence the cheapest, then partially, then fully. I had a hodgepodge of the three. Dr. Pham was really calm and helped me navigate my choices (general/local anesthetic). General anesthetic (going under) can be $1k more, so I opted with local anesthetic (being numbed by the gel and shots to the gums). Procedure: *If you are afraid of needles or have a lower pain tolerance, I recommend opting for the general anesthetic. The shots hurt even with the numbing gel. Staying awake for the operation wasn't so scary though. The operation can take up to 1 hour, which includes the numbing and anesthesia. They give you antibiotics and ibuprofen beforehand. You also gargle some water with hydrogen peroxide. Dr. Pham made me feel at ease, despite being awake, with positive words of affirmation. The nurse was also a big help to easing my anxiety. Post-Op: The nurse gave me a goodie bag with gauze, ibuprofen, antibiotics, and an instruction guide on post-op care. The guide includes contact information in case you have any pressing questions. You also schedule a post-op appointment for around a week later. I highly recommend this dental office because the staff is wonderful. read more

Dr. Hieu Pham is the most skillful oral surgeon that I have ever known. He took good care of my friends and relatives. They are not only happy about the good surgical outcomes but also the great customer service. Dr. Pham and his staff are nothing but professional! They treat patients with care, dignity and respect just like they treat their own family members. I would highly recommend this office to anyone who needs dental implants, wisdom tooth extractions and other oral surgery procedures. read more

I was referred to Dr. Pham by my dentist for further evaluation of some potential concerns that she felt when reviewing my regularly scheduled X-Ray. When I called Dr. Pham's office to make my appointment, they took my dental insurance information, and I assumed that they would give me advance notice if they were going to perform any services that would result in a substantial out-of-pocket payment.  When I visited his office for the actual appointment, they instructed me to undergo a CT scan, with no notice to me that that scan would not be covered by my insurance.  Once the visit was over, only then did they tell me, as I was checking out, that the CT scan was not covered, so I would have to pay $250 out-of-pocket for it.  Afterwards, I called my medical insurance provider, and they told me that since the service was done by an out-of-network provider, and I did not have a prior approval or referral from my PCP for the service, they cannot cover it. I have registered grievances with both my medical insurance and dental insurance to see if they can do anything about it, but they both told me these are unlikely to succeed. I do feel that Dr. Pham was very professional and had a good bedside manner during the appointment. He seemed to explain his analysis of the scan clearly and thoroughly. The appointment was also conducted efficiently. But in my view, it is good practice and professional courtesy to let the patient know in advance if they are going to incur substantial out-of-pocket costs. In my case, based on what my medical insurance told me after the fact, it sounds like I may have been able to get this service covered if I had had an opportunity to get a referral from my doctor to an in-network provider, and I feel that I was deprived of that opportunity. My communications with his office staff about my experience also did not go great - I had to call three times to get a response, and the person who responded simply kept saying, you accepted the service so you're responsible for paying for it. At one point she said they do try to let patients know if they may incur substantial out-of-pocket costs in advance, but she would not respond to my point that I received no such notice in my specific case. read more

Not recommended. They are lucky that I give them 1 star. I wrote them a check for $1,550 for my daughter dental which turned out a waste of money and they did not cash it until a year later. My bank charged me for insufficient fun. What they should do is to give me a call as a courtesy to let me know that they are going to deposit a check not to call me later blamed me that I wrote them a bad check. read more

Dr. Pham makes me enjoy wisdom teeth extractions. srsly. after going through everything with Dr. Pham and his staff, i wouldn't mind doing it all over again if i had to. When i decided to pull out my wisdom teeth, it was 2 weeks prior to my 21st birthday. the reason why i needed to do the extraction asap was because of my insurance coverage. apparently, i wouldn't get covered anymore because i wasn't of age. So knowing that, i panicked and requested an appointment with the doctor to scoop out my mouth. i did the appointment and he told me i had to pull out all 4. then his receptionist went over the cost and the next appointment for the actual extraction. I told her ASAP PLEASE! she scheduled me the next week (the week right before my birthday) and told me i needed someone to drive me to the appointment. i was given all that good drug stuff at the office but i had to get vicodin behind the counter. so the day of, i was quickly seated and drugged up by the laughing gas. (i had a choice to be knocked out or laughing gas, and i was told the laughing gas was cheaper) i was pretty nervous sitting there, patiently waiting, but i became totally unaware of time, space and life. when the doctor yanked out my teeth, i could not feel a thing, plus i was falling in and out of sleep. everything went by so quickly. i guesstimated that the procedure lasted 30mins, but my friend who was waiting said the it was little over an hour. my face wasn't that bad after. my cheeks were somewhat puffy and sore, but not too crazy that i looked like quagmire. minimal swelling. of course i felt like shit after the process and took a 14 hour nap due to the vicodin, but i had a really great experience with Dr. Pham. although, i did worry that my open wounded gums were potentially infected because it started to hurt, but once all the stitches fell out, i was in a better place. i would also like to note, about kim the receptionist! she is so sweet and very helpful. she always has a smile on her face, which makes it a delightful experience to talk to her. this place is where you need to go if u want to be happy with wisdom teeth extractions. read more

I'd highly recommend Dr. Pham to anyone who needs their wisdom teeth removed. I got all four of mine removed a couple months ago and by now everything is fully healed. With that said, almost all of my teeth had grown out to some extent and must have been a relatively simple procedure, but overall Dr. Pham - who got both his DDS and and MD degree from UCSF - and everybody at the office were very professional and I would have trusted them had I needed a more complicated surgery. They will start by bringing you in for a consultation that includes a panoramic x-ray. This experience was very comforting for me, since I had never been to them and, like anyone, was skeptical before coming in for surgery. All of their equipment is up to date, and Dr. Pham does a great job explaining the options you have (how many teeth you want out, being put to sleep vs. local anesthetic) as well as the risks involved. Kim, the receptionist, is very helpful and went over the pain killer/antibiotic instructions and the billing very thoroughly. I was impressed that she was able to tell me specifically what my insurance was able to cover and how much it was covering. In addition, she even informed me that choosing local anesthetic over being put to sleep would save me a bunch of $$ that my insurance wouldn't cover, and I decided to do so and would recommend others to do the same :) I have no complaints with the surgery. Though I was under the effects of the valium and local anesthesia, I could still see everything that was going on and was able to communicate with them throughout the surgery. They did a great job, and everything was pain free as promised. The whole procedure took about thirty minutes and I got out feeling better than I thought I would. Oh yeah, be sure to follow all of their instructions and don't forget to eat a light meal before the surgery like I did! After surgery, I was hungry and slightly lightheaded but immediately felt better after eating a little. read more

Not sure if 5 stars is correct for oral surgery, just seems odd but I I'm motivated to write this review as much for Dr. Pham and the Staff as I am for others who are looking for help and are having trouble sifting through reviews and referral options. It's tough enough to have to deal with tooth extractions/implants but then to figure out who is best to help you. I was referred to Dr. Pham by my dentist but had also had other friend referrals so was debating who to go to and found that the reviews were not entirely helpful because they were really positive or really negative. Here's my two cents or thoughts as someone who ended up choosing Dr. Pham. I suspect that when it comes to surgery that if people have a smooth experience their surgeon is the best ever, and if there are complications then they suck. I also suspect that complications are frequently out of the control of the surgeon so this would explain some of the reviews I've seen. I had pretty extensive work done and knock on wood no major complications. Dr. Pham is super supportive, available, and gives it to you straight. He's an MD and knows what he's doing. In other words if you are unfortunate to have any complications he's well trained to deal with them. One of my decisions to go with him was how trained/experienced he was and again I was fortunate not to have any major issues but I'm sure that his experience and training helped it be as smooth as possible. I don't write many reviews (this maybe my 2nd or 3rd) but I hope this connects with you as you read and is helpful because finding an oral surgeon is one of those tougher decisions in life and you don't want to get this wrong, at least that's where I was coming from and I could not be more pleased with my decision. BTW - all the reviews about costs outside of your insurance and scans and the like...my experience is that once you hit this level of work you are paying out of pocket either way these days so I'd not get to hung up on that. (It was one of things that originally added a negative for me when looking at Dr. Pham because he was out of network for my insurance.) read more

After finding my new regular dentist (Dr. Macaulay) on Yelp, I went in for my first checkup in about 10 years. Dr. Macaulay determined that I needed to have all four of my wisdom teeth extracted, and soon (two of them were causing me a lot of pain). He referred me to Dr. Pham with a high recommendation. During my first visit to Dr. Pham's office I had a panoramic x-ray of my mouth and a consultation with Dr. Pham himself. His staff was very friendly and knowledgable, and patient with my many questions. When I spoke with the Doctor, he walked me through the procedure and what to expect. I was very concerned about one of my teeth due to the nerve being very close to it (and the small risk that I might loose sensation in my lower lip and chin permanently). I appreciate that Dr. Pham was very thorough explaining the risk, and in his high level of confidence that there would not be any issues. I went to an advanced imaging clinic (next door to Dr. Pham's office) to have a CT scan of my mouth to be 100% sure that the nerve was far enough from the tooth to not be damaged (this was an out of pocket expense, but worth it in my opinion). I was really pleased with the time and care that Dr. Pham took reviewing my CT scan and reassuring me that the risk was low - even though it existed. On the actual day of my surgery, I was prescribed valium to relax before heading in to calm me down. The procedure itself was very comfortable and the staff set my mind at ease. I didn't feel any pain during the procedure and was completely relaxed. When they finished up they told me everything went really well and that I should start on my pain killers in about an hour as the anesthesia was wearing off. Being my first surgery I was pretty nervous about it, but the outcome was fantastic and I am really happy with the results. I would recommend Dr. Pham to anyone who needs oral surgery, I was dreading this surgery, but they made me feel comfortable and safe. Also as a side note - I have called a couple of times during my recovery with questions. Kim, the assistant, has been super helpful and friendly over the phone with instructions and advice to make my recovery less of a pain (being on a liquid diet sucks...) read more

I underwent dental surgery at Dr. Pham's clinic. I had to get my two upper wisdom teeth removed. The whole procedure was over in about 20 minutes and totally without pain. I had no pain whatsoever (except a mild nerve-pull for about 2 SECONDS two days later) and there was no swelling either. Dr. Pham is a fabulous dental surgeon. However, he is a little brusque in his manners. :-) read more

I had all of my 4 wisdom teeth extracted by Dr. Pham 5 weeks ago and the sites seem to heal completely without any complications. I was referred to Dr. Pham by my dentist, when my wisdom teeth started erupting which caused some discomfort. Dr Pham was able to see me the same week, when I called to make an appointment. The staff let me know at a time I made a reservation call that I will need 3D scans to be taken during my first visit. They told me the exact charge for the scans with my insurance. Dr. Pham seems to be a busy person and did not spend too much time with me during my consultation visit. However, he took a careful look at my scans, let me know of specifics of my case and potential risks related to the surgery. He also told me the pros and cons of local and general anesthesia. He answered all my questions and was able to squeeze me in for the following day, since I opted for local anesthesia and my case was not particularly complicated. I felt the consultation visit was short, but not due to the lack of attention from Dr. Pham, but him jumping straight to business and leaving out small talk, chatter and unnecessary coddling. It might make the visit feel rushed for other people, but I appreciated this approach as I was in pain and did not feel like chatting much. The staff explained me how to prepare for the surgery, gave me an exact breakdown of the charges for surgery and anesthesia, recommended me to come with my headphones and some music to block the drilling sounds and gave me valium for anxiety. On the following day I arrived for the surgery. The previous patient was taking longer than expected and my surgery started 20 minutes later. The procedure went well and without any surprises. I did not feel much. The music and headphones helped a great deal as it both distracted me from the surgery and isolated me from all the horrendous sounds. After the surgery, the nurse explained how to take care of the sites in the next few weeks and gave me printed instructions. Overall, it was a pretty good experience and I am very grateful to Dr. Pham and his staff, who did a great job. read more

I was referred by my dentist to Dr. Pham for wisdom teeth extraction. I was against going to a Vietnamese doctor since many of them have reputations for doing shady/poor work. I came in for my consultation and was super nervous (I made myself have high blood pressure!) but his assistants were really friendly and calmed me down a lot. They told me exactly what I would need to do in order to prep for surgery. I was still super nervous because Dr. Pham had given me the (mandatory) disclaimer that there could be temporary or permanent nerve damage, loss of feeling, taste, etc... The night before surgery, my bf told to Google the Dr. and I'm so glad I did! Dr. Pham is super legit; besides the DDS/MD title, I was very impressed that he is an associate professor at UCSF. Knowing that I had a more than qualified doctor, I finally relaxed. I opted to be put asleep because there was no way I wanted to be awake for whatever they do and while I was out, his assistant told my brother exactly what to watch out and how to take care post op. My surgery was in the morning and at 9 that night, I got a phone call from Dr. Pham checking to see how I was doing; if I was experiencing any pain or discomfort and what to do if I was. This was a much appreciated gesture and I think it really shows his commitment and dedication to his work. I healed up quick and easy, minimal bleeding and swelling and post op went smoothly; I haven't had any problems since. I'd def recommend Dr. Pham for your oral surgery needs. If you are nervous, google him! read more

Dr. Hieu was recommended to me by Dr. Nguyen at Oakmead Dental as i had 2 fully bony impacted wisdom teeth and they needed to be taken out fast as they were causing me problems, not to mention the other 2 as well. My husband had his wisdom teeth taken out here before and he verified that he was the best, especially for someone with a complicated case such as mine. Went there friday morning for an exam, was my first time there and after he took one look at the x-ray he told me he could do them right then and there if i agreed to it, as they needed to be taken out as soon as possible. Hearing that my husband encouraged me to go ahead and get it over with, and reluctantly i agreed, though on the inside i was terrified as i knew they were dangerous and would require a lot of work. He did the entire operation in 1 hour and i was fully awake and aware for it, i had never had laughing gas before so his assistant told me that she likes to have her patients "at least give it a try" so she gave me a little. The entire time i barely felt anything, despite all the scary noises, pokes, and very small sensations that i felt, but what made me even more at ease was that they were both so sweet, Dr. and assistant kept reassuring me that i was doing great, and that i was almost done, giving me comforting words to hear when they noticed me tense up in fear. I walked in there very fearful and walked out so relieved, even after being in immense pain later due to one of the impacted teeth residing very close to a nerve, i was still glad i had gone to him. He was extremely professional, polite, and so nice that he made me feel that everything would be ok, and it was. One of the teeth took nearly 25 minutes on its own, and i believe from the noises that he had to break it into a few pieces before he could take it out but i felt that he didn't rush to "just get it over with" but took his time and was very careful to not get any shrapnels stuck anywhere or left in my mouth, he was very thorough, down to the stitches. 5 days later i am still nowhere eating hard foods or more solid type foods and taking a lot of meds, but for someone like me who usually almost always had some kind of complication in the past, this time there was none and i am so glad to have had it done and over with, especially with someone so well revered. I wouldn't have it any other way. Thank you Dr. Hieu and staff for making my day go by so well and by being so nice to a complete stranger. read more

My husband was here for extractions and immediate implants. Dr. Pham was very thorough and gentle. No problem at all after surgery.

So years ago i was traumatized by a dentist taking off my bottom wisdom teeth while i was on local anestisia and i swore to never ever go to a dentist ever again. But for some odd reason i was convinced by my mother to get my top ones removed. My current dentist referred me to this vietnamese dentist. I was a little hesitant because he was a vietnamese doctor and the reputation they have but man, This place was a quite different than what i expected. The staff was friendly and consists of friendly staff. Doctor hieu consulted me of the warnings and risk and what not and kept reassuring me that i wont feel pain. I told him about my past experience with my wisdom and he said even if we do it local hell be fast and i wont feel any pain. He gave me 2 free valiums pills to take 1 hour before the procedure to calm me down. When it actually happened he was literally in and out. The whole time it was happening the attending nurse was guiding me through the whole procedure. Talking to me and what not. Overall i was impressed. I got my wisdom teeth extracted a week and a half ago and i was suppose to come in on july 6th for my follow up but i mistook it as july 1st. Even so he didnt send me home and still consulted me. I am very happy. As someone whos afraid of dentists, id say this guy is an excellent dentist. Will def do business again read more

I was referred to Dr. Hieu when my bottom wisdom teeth began to compact and cause pain (I'm 23 and still had all 4). In the beginning, Dr. Hieu's terseness was a bit off-putting, but I realized it was simply how he carried himself. He was actually highly helpful during my consultation and made sure I understood everything that needed to be done. I required 2 wisdom teeth extractions and opted for general anesthesia, which Dr. Hieu performed in less than an hour. His staff was immensely valuable and flexible in scheduling follow up appointments, or answering any questions I had pre- and post-surgery. I would certainly recommend his practice to anyone in need of oral surgery. read more

I've never posted any reviews on Yelp before. But because of the horrible experience I had with this dentist, I feel I have to! I want to let people know how this dentist & his staff treated me. This dentist, Dr. Hieu and his staff are the most unprofessional & worst ever!! Unfortunately, I have very bad teeth & therefore have consulted with many dentists before. When I went for my consultation with Dr. Hieu, I experienced the following: 1, A panorex picture was sent to Dr. Hieu from my general dentist. This picture which was taken about 7 months ago, but the stuff insisted that I have to take a new picture that day, otherwise Dr.Hieu would not even see me for a consultation . She claimed that the picture had to be within 6 months, so I agreed and paid $134 from out of my pocket. 2, Dr.Hieu consulted with me for roughly ten minutes. Even though my general dentist sent Dr. Hieu my information and x-rays for my consultation, he didn't even look them over before my visit. Instead, he told me that he had to talk to my general dentist about my teeth otherwise he couldn't give me a consultation. 3, After my consultation with Dr. Hieu, which really wasn't much of a consultation, I paid a consultation fee & panorex picture fee. But Dr.Hieu told me I would have another consultation for free. A month later, I visited his office again with my husband to follow through & find out when my "free" follow-up consultation would be. His staff told me that they were waiting to hear from my general dentist, & they would call me to set up another consultation soon. 4. It has now been over two months since my initial visit with him, & they have still not called me back. I had planned on calling them, but decided I don't want to get the surgery from him because of his complete lack of professionalism. So, rather than calling them again I am writing this review. The sad part is, I basically just gave up! I paid a consultation fee even though I had no real consultation, and I also paid for a panorex picture, for no reason. Dr. Hieu & his staff only wasted my time and money. I am quite disappointed & surprised that such a dentist exists & is still in business. I am very sad about this whole experience with Dr. Hieu & his staff. read more

I was referred to Dr Pham by my dentist. Although the extraction went smoothly, I am unhappy with the overall experience. [1] I had to get *multiple* rounds of panaroma x-rays which was not covered by my insurance. [2] I had no problem being asked for numerous rounds of follow-up visits. But every time he spent less than 3 seconds looking at it. [3] I made sure that I had paid everything in full upon every visit. 3 months later, they tell me I owe them a "consultation fee". I don't mind the consultation fee if I felt that I had benefited from the "consultation"!! [4] Lastly, he suggested that I do a bone graft, sinus lift and taking bones from my own jaw or knee and hiring an anesthesiologist for a general anethesia. This procedure according to other specialist is an overkill. Dr Pham definitely has no sympathy in how much he is charging his patients. Unless you have lots of money and no where to spend, beware. Explore your options! read more

I am not sure where all the positive reviews come from. He was nice enough but the office felt decidedly unclean. The office staff never even got my name spelled correctly. When I went in to get my wisdom teeth pulled (at 35) I was told that the lower tooth had grown too close to the nerve and any surgery would result in permanent nerve damage, meaning that I would lose feeling in that side of my face forever. His "alternate" was to leave the tooth there until it became an emergency and I didnt have a choice to endure the permanent damage. Dr. Pham was certain that he could not perform the surgery without severing the nerve. But he did want me to go get a $500.00 CT scan to make sure that he could damage my nerves forever. Thankfully, I went to see Dr. Walker in Los Gatos. (Where I did have to correct the spelling of my name on all the paper work Dr. Pham's office sent over). He didn't see the tooth as any kind of problem. Close but not a real issue. All three teeth are out, no nerve damage. Permanent or otherwise. read more

I seriously dont know where all the positive reviews came from. They look like professional resumes than reviews. I had a very bad experience with my wisdom tooth extraction here. read more

He is a great surgeon. I have broken 2 front teeth at work about a year ago. Dr. Rosa Wynn refered me to Dr. Hieu. He helps me with the implants. Everything is great now. read more

I really really really like this place! I switched to Dr. Hieu Pham's office because I was unhappy with the previous oral surgeon (check my yelp reviews if you care to compare). - During consultation, went through the process and side effects of the surgery with me. I told him that even though I've already done this before at a different office, I was still really nervous about going local. I told him that with my previous surgeon, my heart rate was pumping nonstop during the surgery and I was shaking like mad and it had just been a horrible experience. He then gave me two Valium pills to take home! One to take the night before the surgery and one to take the day of surgery. You don't know how much that helped someone like me who experiences a lot of anxiety with surgeries. He also gave me a prescription for Vicodin so that I can get it ahead of time. - When I arrived two weeks later for my surgery, the assistant who was SUPER sweet and funny, lead me to the operating room and made me so comfortable. She gave me laughing gas and the mask was kept on throughout the entire operation. When Dr. Pham came in, they placed this cover sheet? that covered my entire body except for my face.( This was different from my previous surgeon who only put a little bib-like thing on my chest like they do in normal dentist offices.) I liked it. Dr. Pham began to numb my like nuts (thank you very much for honoring my request, Dr. Pham) which hurt at first so the assistant let me squeeze her hand. The drill that he used to take out my last tooth was quite loud in my ears but I never felt any pain at all. Afterwards, he sutured up my gum (which wasn't done at my previous surgeon) with, get this, dissolvable VEGAN SUTURES! I don't remember the whole story, but he went on to tell me a story about someone at UCSF he had operated on and had gotten mad or something?? about how he wasn't using vegan sutures so he switched. I really like that he's so considerate of his patients. - Afterwards, he gave me 20 Amoxicillian pills, 20 ibuprofen pills, and large thick gauze squares in a sterilized packet to take home. Sweet! Pros Sweet, nice, considerate staff Vegan sutures!! Free valium, amoxicillian, ibuprofen, and the general gauze squares (didn't give me a ice packet like usual because I brought my own with me). Oh, and the post-operation instruction sheet gives you his very own cell phone number so you don't have to go to through his receptionist to get to him. Superb. Cons None that I can think of. Perhaps they could color up the building a little since the colors look a bit gloomy with all the brown and tan but who cares. I felt completely taken care of here and would recommend Dr. Hieu Pham and his staff to everyone! I would come back if I ever needed any other oral surgeries. Thank you, Dr. Pham and staff for everything!!! p.s. He also calls you the day after surgery to check up on how you're doing! He asked about my pain level, whether or not I've been taking any of the medication to relieve pain, and reminded me to take my antibiotics. Wonderful doctor. read more

I saw Dr. Pham several times over the course of a year following a broken tooth and the need for an implant. Every time was as pleasant as such an experience can be. He is extremely professional, competent and patient. The surgeries themselves had very little pain afterwards and the recovery times were minimal. His office staff is extremely kind and very attentive. Now that I have my implant and am back to normal, I'm very grateful to Dr. Pham and happy to very strongly recommend him. I trust him completely. read more

I've delayed extracting my wisdom teeth for as long as I can. My dentist (which I LOVE) recommended me to Dr. Pham. And at first, I thought...not another asian doctor (growing up, I've never had good experiences with asian dentists but those were the kind my parents took me to and trusted). But I was so busy with work and other things in my life that I didn't have the time to find other oral surgeons or even do research on Dr. Pham's credibility. I came to the consultation knowing nothing except a few feedback of wisdom teeth removal from close friends, and absolutely knew no info on Dr. Pham and his office. I met with Kim first and we went over the cost of the consultation, mainly the x-ray cost, how much the overall procedure would cost, how much my insurance would cover and how much I would need to pay out of pocket, and payment plan options. After all that, we took the xray and I met with Dr. Pham. I didn't have too many questions (mainly because I wasn't prepared for any questions to ask). But the few questions that I did have on the fly, Dr. Pham answered with confidence. He also went over the facts, risks and disclaimers and offers his best recommendations. Already found a great general dentist and having no fear like I did when I was young, I decided to give Dr. Pham the benefit of the doubt for the oral surgery. I opted not to go under (it would cost more to be put to sleep but that wasn't my main concern - heard you get very groggy when you wake up). I was given a prescription to get vicodin after the consultation, which I got for very cheap (thank goodness for awesome dental benefits and copayments) but didn't even need it! I was given 4 valiums to calm my nerves: 2 to take the night before (which they said they would call to remind me but I never got a call. It's ok, I still remembered to take it); and the other 2 to take an hour before the procedure. My appointment was scheduled 3 weeks after my consultation (I think it could have been earlier but they were willing to accommodate for MY hectic schedule). Kim suggested I do an afternoon session, so that I would have the chance to eat a hearty (but light) meal for lunch. Let me just add here that Kim is delightfully wonderful! First time meeting her in person and it felt like I have visited this office countless times before. The day of the appointment, I knew the procedure would take about 45 minutes to an hour, but it felt like I was in and out in 5 minutes! Since I opted not to go under, I was very well aware what they were doing, though I can't feel anything at all. Before I was numbed up, the assistant went over what to expect and what to do after with my goodies bag (which included some pain killers and gauze and post procedure instructions). I was surprised they draped a cover over the top part of my body so that only my face was shown (I was seriously expecting a small bib that we typically get at the dentist). The laughing gas made me threw up because I had gag reflexes and there wasn't enough suction (boy, was I thankful for not getting that small bib!). They immediately replaced the draped cover with a new one. The assistant was very supportive, always asking if I'm OK and encouraging me to hold on a little longer. For what seemed like only minutes, all 3 wisdom teeth was taken out, made an appointment for a follow up a week after and I was DONE! As the anesthesia wore off and about an hour after I left the office, the left side (where 2 was taken out) was hurting super bad (to the point where I was nearly in tears). But I took one of the pain killers that was given to me (not vicodin) and it immediately went away. It also helps when I was icing it. I never received a follow up call the day after, but I really wasn't expecting one. I generally don't like taking meds at all, so I took very minimal amounts. I slept a lot to avoid the pain and discomfort, though it still wasn't much painful even when I was conscious and going about my day regularly. The swelling was the worse the next day, but definitely started to decrease the following days. I stopped using the gauze the 2nd day. I write this review on the 5th day after removing my wisdom teeth. The stitching has not dissolve yet and there's very minimal discomfort. I've attempted to eat udon soup on day 3 but took me 2 hours to eat just half because I was chewing with my front teeth. (Sorry for going off on a tangent but...) I'm really craving for a burger and that is going to be the first thing I eat when I can eat real food again! =) Yogurt, ice cream, and pudding are your best friends (sucks if you're lactose intolerant though, maybe you can eat clam chowder and drain out the chunks). Thankfully I only have to go through this once, but my overall experience with Dr. Pham and his staff has been nothing short of amazing. If I have to do any future oral surgeries, this place would be the first on my list. read more

Dr. Pham was amazing! He did a wisdom teeth extraction and listened to my fears, made sure I had proper meds, was excellent at follow up appointments, was to the point...he was amazing! read more

I loved my experience with Dr. Pham. I was referred to him by my dentist after my wisdom teeth were growing out. He answered all of my questions during my consultation and the girls in the office were great and accommodated all of my needs. I opted for local anesthesia because I wouldn't have a ride home that day. Dr. Pham did a great job during the surgery and communicated with me throughout the experience and always made sure I didn't have any pain. I actually had minimal pain and discomfort after the surgery. I highly recommend Dr. Pham. read more

Dr. Pham is an awesome oral surgeon and his staff is wonderful!! I just had a decayed wisdom tooth pulled yesterday. I must admit I had major anxiety prior to my visit. Like most people I fear the dentist, but I had to do what I had to do. After my consultation, the staff prepped me for the procedure. Jill who made me feel very comfortable and was very friendly. The other two ladies in the office are very nice and helpful too. Anyhow, I opted for the local anesthesia, but feared that I would feel it. To my surprise Dr. Pham did an amazing job of numbing me and when he pulled it. I didn't even notice it was out until he told me. Wow! Afterwards I still felt fine and I have very little soreness today. read more

I got 4 wisdom tooth removals. Three wisdom tooth were difficult to get extracted because their positions were in deep of the bone and crooked. My teeth are very sensitive, even just for a teeth cleaning. However, Dr. Pham convinced me trust him because he already did thousand of patients like it. My case expected to take one hour for surgery, but Dr. Pham spent extra an hour to did my difficult case. He cut my wisdom tooth into small pieces to remove the wisdom tooth. After doing the research from internet, I figure out that this technique would cut just smaller portions of my gums so that it created a smaller wound. Thanks for Dr. Pham's experience, after a week of healing, I felt nearly back to normal. read more

I had both of my impacted lower wisdom teeth removed by Dr Pham and I am very glad I chose him to solve my oral problem. I sought the opinions of other dentists and oral surgeon with my 3D X-Ray. It appears mine is a complex case and risk of permanent numbness after surgery is high. When I decided to let Dr Pham take up my case, he recommended to remove the wisdom teeth separately. Before each surgery, Dr Pham was able to explain the procedure to me clearly and provide the reassurance I need. His nurse also explained the post surgery care very well. After the operation, Dr Pham continued to monitor my recovery until he is absolutely happy that all is well. In conclusion, both my bottom wisdom teeth came out without any long term numbness. Thank you Dr Pham! read more

Dr. Pham is AMAZING. I have heard so many horror stories from my friends who have experienced wisdom teeth extraction. I was more curious than nervous or scared because I thought it can't be THAT bad. His methods are really good because the medication he gives makes you insanely calm and laid back before going under surgery. After the extraction, there was minimal bleeding if you change the gauze every 15 - 20 minutes or so. I was completely numbed during the operation and it flew by insanely quick. I was in there for about 40 minutes, but it felt like 15 minutes because I was listening to my iPod and the medication I took before the surgery really helped a lot. Also I did not feel pain AT ALL for the rest of the day and week, that is how good he is! He gave me some minor pain pills, which I took, and he also gave me a bottle of vicodin, which I didn't even need because the pain wasn't even bad. I mean it just stung more than anything. What is cool is that he gave a goody bag of items: - 1 pack of paper gauze - a bottle of pills to take each time you ate (amoxicillin) - a pack of pain pills (ibuprofen) - a bottle of vicodin if you really need it - a useless ice pack (just stick with the ice from your refrigerator) I'm gonna go back to him to get my top right and bottom right wisdom teeth taken out later on. read more

My son had all four of his wisdom teeth pulled the morning ad Dr Pham's. Dr Pham's office staff is really niece they took the time to explain all the details of my son's surgery. My older son had his wisdom teeth pulled by Dr Pham also about 4 years ago and when I can into the office un announced the staff remembered me and asked how I was and how my boys were. Dr Pham takes the time to explain everything I have never felt like he was rushing us through our appointment. I also like the fact that Dr Pham is a Oral Surgeon and a Dr. I would recommend Dr Pham. read more