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    Hideaway Harbor

    5.0 (1 review)

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    Photo of Dawn E.
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    6 years ago

    Love this place! Clean campsites, clean bathrooms, three boat launches. We have spent several days here and it's been wonderful.

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    La Quinta by Wyndham Sulphur Springs - Guest room

    La Quinta by Wyndham Sulphur Springs

    (28 reviews)

    $$

    Spent the night at this La Quinta last week, and thoroughly enjoyed it…read more Check-in went very smoothly, despite my making the reservation all of five minutes before I arrived. I was placed on the third floor, which wasn't a problem as the elevator worked just fine. I was handed a set of towels because apparently in their records towels had not been placed in the room, but when I got there I saw that there were plenty of towels already there. No problem... just meant I had spares. Everything was clean and tidy inside, the bed was very comfortable for the night, and I slept well. In the morning the continental breakfast was decent, not crowded, and enjoyable. If I am passing through Sulphur Springs again and need a place to stay, the La Quinta will be my choice next time.

    Front desk - upon entering - would not honor my booking.com reservation request. After I sent…read moreseveral messages requesting they change my reservation to today, they said they never received any messages from my booking agent. But all that is on the booking agent screen. The booking agent helped by calling the motel to confirm the cancelation. The motel clerk and manager both said they can't do anything to cancel or modify the reservation. Military discount given was 50 cents less than the booking.com reservation - 50 cents. Is that really a discount or just pennies given so they can say they give a military discount? Also I was quoted a price that was $15 more than my reservation. The manager told me that was today's (Monday) price. He made me go on the computer to show him the price I had reserved. Even when I showed him, he made me go on by booking TODAY to show TODAY's price. I did and then he offered the 50 cent reduction. All of this required computer work to try to show our reservation etc. only made my vertigo worse and I about fell over in the front. I just wanted to get to a motel room to rest. Come to find out, they could have made it simple all along. Parking for military - we saw one sign with one parking slot. Were the military really honored? I was so sick - vertigo. After 8 days on the road, we just needed some help/compassion. All we got was told there was nothing they could do. I'm so thankful booking.com took care of it for us by calling the motel. Besides all that - the one chair in the room hurt my back and the bed reminds me of the one in our RV as it seems to be well used and old - the saggy kind - and it makes knocking noises when you move. The pool had lots of mud from the working men who came in I guess. There were bugs in the pool all floating on top. Being exhausted, the last thing a guest wants is to be all uptight because the owner/manager/front desk people made things hard. According to the booking agent, they could have honored our request quickly and simply but they chose not to. That only added to my stress. We have traveled 2000 miles in 8 days and this is the last motel we have to stay in before we get home. I was hoping for a peaceful and relaxing evening. That did not happen.

    Hampton Inn Sulphur Springs - Meeting Room

    Hampton Inn Sulphur Springs

    (26 reviews)

    $$

    Room was clean and reservations were fine except I changed the date from Sunday to Monday to…read moreSaturday to Sunday because we were burying my mother-in-law in the cemetery up there and no one advised me until we went to check in Saturday that the raid had gone up 80 some dollars the gentleman was nice enough to give us a lower rate but the rate that I booked at should've been $107 and then we had a AARP discount card that we should've been using for that all in all it was a great experience. The breakfast was good but next time whoever does the right change, should advise the customer on the phone that they are going to be spending almost twice as much as what they reserved the room for.

    My other review poofed while writing at the motel. Again, after a very long 2000 mile road trip,…read morethis was our last night in a motel. We never made it past the front desk before having to spend 30 minutes trying to prove our price on a booking site and this motel manager/and front desk clerk having not received the 5 messages sent to them by me and the email sent to them from my booking agent to change my stay from Wednesday to today due to a health issue (we had to return home 2 days early). They just said there was nothing they could do when the booking agent said all they needed to do was respond to the request. The motel instead blamed it on the booking agent. My agent managed to call the motel and I got a refund. But I should not have had to go through all that misery (especially when so sick) which ruined my evening and added to our stress. Pool had mud all over - maybe from all the working men that got in, not sure. Lots of bugs floating on top of the water too. Bed is impossible - like our RV camper mattress. Such a disappointment. Was hoping for a restful sleep. It seems to be well used and worn out. The one chair hurt my back so nowhere to sit. The motel has potential. We have stayed here before and that's why we booked it. But we won't stay here again - or any Laquinta motels if their desk policy is such as this one. Military discount given was 50 cents. What an insult. And the ONE military parking spot outside was taken by one of our brave men or women whose service is appreciated. Did not feel this motel values military families for those reasons. We wish them well. This stress was unnecessary and unfortunate.

    Hideaway Harbor - hotels - Updated July 2026

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