Bill was super kind and professional. He got right back with us and was able to get us in for…read moreservice the same day! I highly recommend him for any of your pest control needs. He really cares for the client's best interest and doesn't stack on extra fees.

From the owner: B & M Pest Control serves all of Johnson County and specializes in termite inspection, termite…read moretreatment, pest treatment for new construction, roaches, spiders, fleas, and other household pests. We also spray yards, trees, and shrubs for insects. We are locally owned and operated. All work guaranteed. VA & FHA inspections and certifications are also available. Call today and speak with the pros at B & M Pest Control.

Ely is wonderful! Very thorough and does an excellent job. He is great and does a nice job…read moreeverytime he comes over to spray

Efficient service that's affordable. The people that come out are knowledgeable and friendly.read more

Very communicative and great customer service. Our technician was great and got rid of our pest…read moreproblem quickly!

Being a homeowner means you have a list of things that never ends: upgrades, repairs, and routine…read moremaintenance always keeps us on our toes. This week's task was handling a potential infestation of rodents. Oh joy! Nothing like having your home be a home for unwanted critters, and, well, eww. Roberto showed up on time, even messaging when he was on his way, listened to my concerns, and took a look around our basement. I was relieved to find out that it did not appear as if we had a big problem, or at least as big of a problem like I had feared, and that he would look outside as well. Once outside, Roberto inspected the house and found the likely point of ingress for mice. It made total sense because the gap in the siding coincided with where the soffit for the ductwork is in the basement. He gave me quotes on the services that were available, ranging from quarterly visits to a one-time sealing of the house, and then gave me some ideas on what I could do to handle some things myself. The service charge was $99, and if you sign up for one of their quarterly services or another one of their offerings, then that service charge is rolled into part of the overall fee. I was super-pleased with that part of the arrangement and I look forward to utilizing their services. Very responsive, easy to set an appointment, and a relatively thorough inspection, all in the span of less than an hour. Great experience!

jeff came and did an orkin pest spray, he has been with the company for quite a while and is very…read moreprofessional, he knows where to spray and put bait, we have no complaints about his ability to do his job. he is great at customer service

I had an extremely disappointing experience with Orkin. Their customer service was terrible from…read morestart to finish, and their fees are completely overpriced for the level of service they provide. I scheduled an appointment and waited around for them to show up, only for nobody to ever arrive. When I called to find out what happened, I was told the house had supposedly been sold to a new owner -- which is completely false and ridiculous because I am the owner. Instead of taking responsibility for missing the appointment, they gave excuses and showed no concern for wasting my time. Very unprofessional company with poor communication and horrible customer service. I would not recommend them to anyone.

Good people great service i liked there worked great. To use then good communiction its all good.read more

Thirty five bucks a month and they ended a god-awful ant infestation. They're gone, and whatever…read morethey did, it's all outside.

well folks, this is the 1st installment of two. These folks were courteous, prompt, polite and…read moreprofessional. They answered texts and phone call quickly. answered all concerns. provided a good quote for services and had availability in their scheduling on short notice. what more can you ask for in a pest service. I spoke with Lisa and their manager and was reassured with our concerns. I hope to follow up,with the results of the treatment and services after completion. mind you, I reached out to 2 or 3 other local competitor. the experience, cost(s) and overall interactions were "NOT" as described as above.

Planet Pest did a great job getting rid of spiders and pests. I've had them come out twice and I've…read morebeen happy both times. Thanks

When I called they were very informative. We set up a time for our first treatment. We did have to…read morereschedule but that was easy. They were prompt and efficient. We were having a problem with brown recluse spiders and we haven't seen one since the treatment. We chose to participate in the yearly plan. We are pleased with the service we experienced. Would recommend.

Cory is pleasant, professional, and easy to talk with, knowledgeable, and does a good job…read moreprotecting our yard. It is frustrating, though, that the message that states "I'm in route, track my approach here" never works, because the little truck never moves until the tech arrives, and then it states "I'm here!' I know that Cory or Tim have nothing to do with that, but it's still annoying to get that message every time and not have it work. We have alot of dogs that need to go out and back in and that I need to clean up after, so knowing when to expect service providers is something I appreciate. I asked Cory last time to let me know when to expect him, and he did. That was very appreciated and makes things alot easier for me, so I can plan on then being in the house after the service to allow for the grass to dry so they don't walk through it. He explains things well and is a good asset to Rottler.

Can't come out when they say they will. Won't schedule for the correct time. I've called multiple…read moretimes and they still can't get things right.

avoid this company! I have called them so many times and was told different things. Their plan and…read morebilling is so confusing. They couldn't even explain it to me. their explanation kept changing. I would not recommend or ever use again!

I started using this service four years ago in 2019 and cancelled the service a week ago. When I…read morefirst engaged them they were Joshua's Pest Control. I don't know if it was just a coincidence, but with the name change there was a distinguishable downgrade to their service. Before I cancelled the service, I offered them an opportunity to comeback and do the job that was expected. We set up an appointment for the following week. I was sent a text or email stating they would be back on a specific day and given a time frame of between 2:00 pm and 3:00 pm. I waited until 4:30 pm at which time I called them and canceled that appointment. The next time I called I asked them to delete my on file credit card and asked for half of the payment, since they did a half a _ _ job. I was told that wouldn't work for them. Use them at your own risk.

Was a satisfied customer for 14 years. Upon termination this company became the most anti-customer…read morebusiness I've ever worked with. Multiple people in my neighborhood have had the same experience. Strongly advise avoiding this company.

Called in the morning for a termite inspection for our REFI which was completed that afternoon…read more Courteous, professional, and expeditious. Attentive to detail. Our dog, Gretl, even liked Bernie, the technician, and she is a good judge of character. Having checked with three other services, Setgo was a real value. One other service was three times the cost Of Setgo. We recommend Setgo and will use again!

I have been using Setgo for almost 2 years. I am very happy with their service. They service 4…read moretimes a year and the cost is extremely reasonable. I'm very happy to have found them.