Began working out and of course my spine decided to be a problem. (I have a an old injury that…read moretends to be problematic). Went to the urgent care to see if this is a pinched nerve/slipped disce Of course before coming I was literally screaming in pain, so loud that the dogs became concerned and flanked me. Once at the urgent care all my muscels loosened up. I can see how they may not have understood my pain was past a ten five minutes before I checked in. Parking was easy. Big lot. Not a lot of people here Saturday evening. I got checked in. Waited maybe three minutes. Was taken to an exam room. Jerico took my vitals. Was pleasant but could noticeably tell he hated chit chat. Lol He excused himself and the wait for a provider began. While waiting I noticed this room smells weird. Gross weird. I dont even want to think about what it is but it smells like the trash needs emptied and the trash smells for lack of a more descriptive word. yucky. I think that conveys it. Kind of smells like a mixture of puke and disinfectant. Ew. See. Yuck. Doctor Haynes come is. Was relieved it wasn't another NP. Especially due to it being an upper back/neck injury. Thats mg big beef with this place the NPs. I explain some of my medical history. Explain the injury. She does an exam concluding its soft tissue causing the pain. And doesn't need an x-ray. I agree it doesn't need xrayed, but was wondering why she didnt lean to mri. Never did she mention it. Still holding fast to its an pulled muscle. I am 100000000000% sure it is more than that. So I ask for a referral to the spine clinic. She gives it to me I was sent home with lidocaine and muscle relaxer. I agree, those I needed. The entire visit took less than 30 from the time I sat down in the waiting room. The only thing I was surprised by there was no follow up call. Usually when you go to an ER in urgent care, especially with a neck injury staff follows up the next day That was not the case here no follow up was received.

Brought someone here for a procedure. Staff were great throughout. The place is fairly new, some…read moreconstruction and additions still going on. Easy to get around, plenty of parking, great signage. In and out relatively quickly. Good communication with phone calls and texts. Our check-in card got us a free drink at the little Bistroh! downstairs. All in all a great experience for something that can be not a lot of fun.

This is the best doctor I have ever had. Such a pleasure to work with and really listens and cares…read more I have referred three friends to him and they also really like working with Dr. Leonard. Even has very early hours for those who would prefer to go before work.

Had what I considered to be a fairly good urgent care experience here this week when I had to take…read moremy daughter in for care. I felt like she received pretty good care from the nurse and nurse practitioner that we saw. We didn't have to wait too long, and they were quickly able to rule out a couple of things. They ended up calling in a prescription for an antibiotic for us, which is really what I believed was all we needed before we went in there. One thing did seem a little odd to me, however. Even though a nurse had told us "a doctor will be in to see you shortly," a doctor never did see my daughter - only a nurse practitioner came by. Based on a web search after the fact, I discovered that in Ohio, a doctor is apparently not required to actually work on site at a medical facility, just be in some kind of contract with and do annual reviews of a nurse practitioner. Or something like that. The nurse practitioner can write some prescriptions. So I'm left suspecting that there was not even a doctor on the premises that evening, which makes me wonder why the nurse said that one would come see my daughter. At any rate, I'll be interested to see our part of the bill when it comes, to see how their services are listed out. It crossed my mind that maybe this is the new way of trying to cut medical costs, but I have my suspicions that this was still a very pricey visit.

Candy hung up on me while I was inquiring about a medical issue. I am in pain so much so I am in…read moretears. She hung up on me when I requested to speak to a nurse. Or the charge nurse. If this is how she treats patients regularly she needs to be held accountable and reprimanded for this. I know I'm not the only one the way she speaking.

My doctor retired, had to find a new primary care place. This got mixed reviews on a couple of…read moresites, but decent overall, and was one of the few accepting new patients. Got in within a couple of weeks for a physical. Staff were good, doc (physician's assistant actually) was great. Listened patiently, had some good advice. Had some issues (I forgot paperwork, had to get blood draw, etc.,) and they were sorted out quickly, online and with phone calls.

Stay away from Marc Serve. In the two years that I saw him he was extremely unhelpful…read more First off I was having an issue with joint pain in my hands. I must have brought it up to him five or six times and every time he would barely examine me before essentially shrugging his shoulders and saying "I dont know". Eventually I started asking him for a referral to a specialist or maybe some x-rays to find the problem. He refused to give me any referral and even said X-rays were unnecessary. So eventually I went just scheduled an appointment at another specialist on my own. Had to wait a long time for an appointment, but the first thing they did was order an x-ray. A week later I had a diagnosis and was scheduled for physical therapy. Two years of begging Dr Serve for help and all I needed was an x-ray and a very simple physical therapy plan (playing with therapy putty for a few minutes a day). Next off, and way more concerning. I had some moles appear a couple years ago. I asked Dr Serve to take a look at them and it took him all of three seconds to say they looked fine and there was nothing to worry about... Except it turns out there was something to be concerned about. I started seeing a new Dr who immediately referred a dermatologist without me even bringing it up. I got the results back and turns out one of them was not atypical. Long story short, i have Been living with a mole that needs excised for two years now, in other words potential skin cancer. Do NOT trust this man with your healthcare.

Doctor Recob, used to be my family's doctor and mine till 2004. I moved and had been looking for a…read moredoctor and it just so happened her office is just down the path. So I decided, to go back to her, she always had a ease of getting in to see her and sounds like the same way as it was. Which is awesome for if you need to get in for an appointment. I had a wellness check that needed done, before Nov 30th and my old doctor could not get my husband and I in there till next year. Doctor Recob was able to see me fast which elevated stress. I had my wellness appointment, her professional bedside manners and caring features popped out with educating me on something's on the long term for a healthier future me. She went in-depth and explained my results and health concerns. Also the staff was very friendly and nice, and the facility was very clean. :)

When this OSU building was constructed two of my doctors from different locations started seeing…read morepatients at this practice/building. Formerly, they were in Gahanna and downtown New Albany. Where they still have offices in Gahanna I primarily come here now. I see Dr Anthony (podiatry) and Dr Albrecta.(sports medicine) My sons both see Dr Jonesco.(orthopedics) we have had nothing but excellent experiences with each mentioned doctor and highly recommend. Today I was in for an on going achilles issue that Dr Albrechta is managing very well. I was in about a month ago where he prescribed a brace, PT and a topical. Im that patient that of course didnt fully follow doctors orders with continuing to use that medicine, so obviously.... Im back- as it still hurts. Not the doctors fault.... Totally mine. I did use the brace he recommended and diligently did PT, so it has improved considerably- but now I realize the importance of the medicine. So we are trying that for 6 weeks. Its healing better than I expected Fingers crossed this trend continues. Thanks doc! Highly recommend this practice!

This was my first appointment and I saw Lea Witt. I was so nervous as it has been years since I've…read morebeen to the doctor. Honestly, I didn't expect much judging from my past experience at other offices. But I was amazed at her knowledge and the time she took with me. It was great not being rushed through my appointment and I didn't even have to wait long to get in at all! Thank God for guiding me to this office and their wonderful staff! This office is also right next door to the lab and right across from the hospital. Can't get more convenient than that!

both wellness lady's do the best work I have ever had, I leave feeling like a new person!read more

All of the doctors here are the best I was in horrible foot pain for so long , Dr Jane got me on…read morethe path to recovery the staff is the friendliest. Thank you foot and ankle wellness center