Kim was very helpful in selecting the perfect wig for an event, and the quality and price was very…read moregood. There's no substitute for experience! I would not hesitate to return for another wig fitting.

Did not like the way she thinned my wig- wreaked it!!! Went on line and learned how to use…read morethinning shears and did it myself- just sayin

My name is Dr. Murray…read more I drive all the way from Ventura County to get my hair done!! Linda is the best, all her braiders are professional

I've been coming here for years, and they have expanded so much, as deserved but I really think…read morecustomer service could improve. It used to be that someone would greet you but now you walk in and everyone stares at you until you open your mouth about What you're looking for, or just walk to the back. Now, I personally have no problem with this, as I speak up and grab anyone to help me immediately. But many people have told me that it was super awkward to interact with you guys when I have referred them here. Some of them have been deterred from ever coming back. So,This would take your business from good to great. As the biggest braider in OC, people of color and black people deserve great customer service too! TBH you guys could hire someone part time, in college, or Even someone in high school for extra credit -to interact with customers and that would be good enough!! Just a thought...‍

I had been on the website but it was hard to decide what color I needed so I popped in the store…read more Super nice n clean and bright white just gives a good impression when you walk in all you see is a clean store and hair hair and more hair. Looking for some clip on extensions to add some volume the girl who helped me was so helpful right when I walked in she greeted me (don't know her name but had red hair) and got straight to asking questions and offering suggestions. She helped me pick out some 18" 100% human hair clip in extensions. This place had a ton of color and highlighted options I found what I was looking for in like 15 min. Go check it out for your hot girl hair needs! After reading past reviews I'm crossing my fingers I don't experience tangling and things ppl complained about but to this point my experience was really good.

I recently visited your Santa Ana location and purchased approximately $500 worth of hair. The…read moresales associate who assisted me specifically recommended that I purchase the 120g set, assuring me that if any hair was left over, I could return the unused pieces within 30 days--even without a receipt--as long as the hair was unused. Following that guidance, I returned with about $90 worth of unused hair. My stylist did not install those pieces; she simply re-tied them and placed them back into the original plastic packaging. Despite this, the young man I spoke with in-store refused the return, stating the hair could not be accepted because the serial number wrap was no longer on it. Given that I was explicitly told otherwise at the time of purchase, this was extremely disappointing. Because I am not a confrontational person, my boyfriend spoke with another associate who provided the store number, explaining that a manager would need to approve the return. When I called, a woman named Sarah informed me that the return was denied because the hair was "not in the original packaging" and therefore "cannot be resold." This entire situation reflects a clear miscommunication and poor customer service. Had the policy been accurately communicated upfront, I would not have removed the hair from the packaging at all. The product remains untouched and unused, yet the responsibility has been placed on me rather than acknowledging the incorrect information provided by your staff. As a customer, I am extremely disappointed. This has been one of the most unprofessional retail experiences I've encountered. Based on this, I will not be returning to this store, and I cannot in good faith recommend it to others. It is clear that profit is prioritized over transparency and customer satisfaction. This will be my final review, as this business will not receive any further attention from me.

I've been going to Tina's Beauty Supply for my hair extensions for over 7 years, and I honestly…read morecan't say enough good things about them. Every single time I come in, they are so friendly, welcoming, and genuinely helpful. They take the time to make sure you find exactly what you're looking for, whether you're experienced with extensions or trying them for the first time. One thing I really love is how many options they have -- there's something for every budget and literally every type of hair you can think of. The quality has always been amazing, which is why I've stayed loyal for so long. It's rare to find a beauty supply store with such consistent service and kindness over the years. I would recommend Tina's to anyone, and honestly, I'd go there every day if I could!

WOWW am I excited to make this review!!!! I cannot thank…read moreTeresa enough for a wonderful experience! I had such an amazing experience at Tina's Beauty Salon! From start to finish, the service was incredible. I got extensions, along with a wash and style, and I couldn't be happier with how everything turned out. I've had extensions done before at another salon and wasn't satisfied with the results, so I was a little nervous going in, but this time completely changed that for me. They really took the time to understand what I was envisioning and brought it to life perfectly. My hair looks and feels exactly how I wanted. A special thank you to Teresa who worked on my hair!!! She was so kind, attentive, and clearly talented. I truly appreciate the care and effort she put into making sure everything was just right. I'm beyond happy with my experience and will definitely be coming back. I highly recommend!

waste of time- hyped me on phone that they had what I wanted-…read moregot there nothing..very little product-totally disrespectful of my time- I drove an hour-for cheap short synthetic's...one human hair wth very little hair on it-for 2500 dollars- A joke-- stay awayI have a lot of hair-wanted something different stylish... Had to go L.A., got exactly what I wanted, for half the price--world for wigs had no product, a lot of lies and overpriced...

Just what I was looking for.... triple AAA from meeting…read moreRenee for advice then Lori for color selection. I had looked elsewhere and no one could get my color,especially for a more affordable synthetic. Lori took one look and made such a great blend that it was indistinguashable when held next to my own brownish/grey/hybrid color.After my wonderful very long wig arrived I met with Juana the wonderful stylist. I have long hair and wanted to keep most of the wigs length, add volume on the top and a graduated front similar to my style but BETTER. They are my dream team and I am ecstatic.

We were in search of a flashy men's button down for a party and after searching in other stores…read morewith no luck decided this would be a good bet! Who knew so many different sexy, colorful, fun, wardrobe and accessories existed in the area. You can really play dress up with Mardi Gras wardrobe, vampire inspired clothing, beautiful corsets, playful rave clothing, etc. We were helped by Kitty and Jen and they were amazing! Their customer service was top tier, offering many options. I would pop back in!

Service: 10/5! I believe the woman who helped me was named kitty. Sweet blonde woman. :) she was so…read morehelpful throughout the whole process. She helped me pick out the perfect outfits and helped me into them as well when I was struggling with the corset top. One of the loops on the dress I liked was busted and she fixed it for me!! This was not only a shopping experience but a learning experience as well. :) Selection: 5/5 I've never seen such a well stocked diverse boutique. I was blown away by the selection of ravewear, renfaire clothes, and lingerie. They even had Halloween costumes on the second floor. You'll definitely find what you're looking for and if you're not looking for anything, I'm sure you could just as easily find something you're not looking for as well. Value: 5/5 it's a bit expensive here, BUT!! You're getting quality stuff. And it's a small business. You want something cheap, go elsewhere. Their selection appears to be an excellent value. I spent over $150 and got a freebie basket! So I'd say excellent value :) haven't gotten a chance to try the dress out yet.

I couldn't be any more happier with Adam! He was so professional, and very helpful. I am very lucky…read moreto find someone who has amazing quality of hair. I am amazed by the results!! I will definitely be back and buy hair from him again. I don't mind driving 50 miles, he is worth it. To all the yelpers. - Don't he hesitant, trust me me his hair is the best quality you'll ever worth with. I been doing hair extensions for more than 8 years and I am so happy with Adam. :)

Bad quality hair, tangles constantly, never had this problem with other extensions. Very…read moredisappointed, even with constant oil and brushing it would tangle for no reason sitting still not even moving around.

There's something incredibly off about this business. I tried contacting them multiple times for…read moreinformation. I don't know if it's a money laundering thing or just a "business" that tries to take advantage of people in low places looking for confidence? But they got really weird and just block people who ask about information for their services. It's bizarre. I did have to contact the BBB. Literally makes no sense. And I did research before. But it just goes to show you that there are MANY untrustworthy business that can make themselves APPEAR legit online. Beware! There's something FISHY with this "business". Edit to add: the business claims to have no record. They blocked me on social media when asking for information. They do not have record because they blocked me with no reasoning. No response. I asked for more information and that was legitimately all. Just want everyone to be aware.

They are absolutely the best! I started coming in 2020 and my hair was a mess! Irma is the…read moresweetest, most hard working person and they are very reliable and caring. The skills they have for extensions and hair pieces is phenomenal.

No complaint on service when I came into purchase, but as we all know a wig is a investment. I'm…read morenew to needing wigs due to cancer. I had my daughters big day coming up and needed help with a wig since my hair hasn't fully come in. As it turns out the wig I purchased was very complicated to use.. even in the store. They even sewed in clips. The day of my daughters event I had such a difficult time trying to get it to fit correctly. The clips hurt my head. Needless to say I went without it. I tried to return it, "missed" the no return policy in a not so obvious place!! I had gotten it on Friday.. they are closed Sunday and Monday so I came in Tuesday. With such a quick turn around you would think.. they would try to do something to compensate nothing was done she walked away to her back room which made my decision to write a review. Now that I'm not buying no need to help! Very disappointed!! Note: the hair in the back is missing a lot!! My sister who tried to help said it would have to be fixed if I tried to wear it.

Beautiful quality wigs! Will definitely be back. Feels very real. Thank you to the owner for…read moreletting me try on

Shirin is both talented and efficient. I first visited her for an updo nearly 20 years ago. Since…read morethen she has been my stylist. What I love is that Shirin not only does an amazing cut, color, highlight, style and knows my hair, but also does things in a way where I can get in and out in just over an hour. That's unheard of with most stylists. I appreciate the ability to get the best of both worlds - style and time! Also my hair is really thick, and she knows how to thin it perfectly so that it lays well. I will be a lifelong customer as long as she is working.

It's always amazing experience with Shirin ! She always accommodates and listens . Very efficient…read moreand great results!