I have been taking my 2 oldest children (age 10 and 7) here for 2 years. The staff are very…read morefriendly and the office is very clean and organized. The doctors are great and good with kids. Annie at the front desk is AMAZING. The doctors do a great job at telling the kids exactly what each step of the exam is for.

My original review seems to have disappeared after being on here for quite some time. I will try…read moreand be as brief as possible in restating my encounter with Mikeal Ostrander, the owner/optometrist. It's been awhile, but I will never forget the horrible treatment I received here. It left an impression. I had an eye appointment and immediately upon entering the office, I presented my insurance card and a copy of my eyeglass coverage. They appeared to make copies of those items. I assumed (incorrectly) that they would run things through my insurance. When choosing glasses, I presented the insurance coverage document to that person as well. She assured me that if I had coverage and their office was paid again, they would reimburse me for what I was paying out of pocket that day. When I found out they didn't submit the items to insurance, I asked them to pay the amount insurance would have covered, had they done what they were supposed to do in the first place. I was told they weren't required to submit to my insurance. Then why take my insurance documents and make copies? What's the point, if you're not submitting it to insurance? The optometrist/owner didn't care about the fact that his staff dropped the ball on their end. He was extremely unpleasant and unreasonable in working with me to fix the situation they caused. Countless unpleasant interactions later, the owner/optometrist would not reimburse me for the $75ish they were supposed to repay me. They were standing by their mistake. I now go to a different eye doctor in Hayward (Northview).The staff actually look up your benefits and tell you specifically what is covered. They are wonderful to deal with. REPLY TO "TIM F's" COMMENT: Ironic that Tim F. was not involved in this dispute but you're writing using his name. You are not Tim F. Yet another questionable business practice. My original review, under my name, was up for the majority of the last few years. It recently disappeared and not because of some fake name. I had watched it through the years and it had been read by many, many people. You could learn a lot from Northview Eye Clinic. I walked in, presented the same information I provided to your staff, and by the time my exam was done, they told me exactly what I would be paying for glasses out of pocket and what my insurance would cover. It went off without a hitch, as it should. I didn't mention this in my first review, because I didn't know at the time, but the prescription you gave me for distance was not correct. I wondered why I couldn't wear those glasses without getting a headache. Now I know. It was off by quite a lot. Northview fixed that as well. Bottom line, I presented all my insurance information to your staff, and you didn't run it or tell me you wouldn't run it. Eventually, my insurance did get involved at MY prompting. I reported you to the State of Wisconsin as well. Insurance said you could run it through correctly and then they could cover it. You refused. You should have done the right thing and chose not to. You still would have gotten your money from my insurance company. You dug in your heels and chose not to run the claim correctly. All I can do is inform others of the truth, which hasn't changed since it happened years ago. I had sincerely hoped you would have learned by now that treating the public the way you treated me, is not good for business. Sadly, it seems you haven't. Also, replying to my review with outright lies doesn't boost your credibility with anyone. You messed up. We all do, but you need to admit it and move on.

Huge store with a bit of everything. And lower prices on exact products from other stores in town…read more Case in point, I picked up a Marine Stabil at a nearby hardware store. $15 Same product and size here, $7.50 They even have shoes and some clothing. Duck blinds anyone? Huge selection outside in the parking lot.

Of course things always break down on Holidays, or weekends...in our case, it was both! Our hot…read morewater heater, for in-floor heat, stopped working on Thanksgiving Day :(. I tried to call the company that made it, to ask about warranty...but they were closed for the holiday, until Monday...can't wait that long in this weather! So....we went in to L&M, where we bought it 6 years ago. Bob and Laurie listened to our dilemma; turns out there were 3 days left on the warranty! Not only did Laurie send us home with a replacement water heater, she allowed us to keep the defective one until we could transfer the fluids! We are so very lucky to have this store, this staff, in this small town! They could have easily said, "sorry, we can't help you until Monday." #smalltownbighearts THANK YOU!! Dwight Anderson and Cindy Fuller Hayward, WI

Cool studio and gallery space. Currently four artists share the space and invite another to…read moredisplay. The four have different styles so the experience is broader than one might expect. It's a great opportunity to see both finished work and works in progress, and talk with the artists.

Art Beat reflects the pulse of the flourishing art community in northern Wisconsin. I have…read morepurchased cobalt and copper raku, metal-work, detailed weavings, and exquisite wood boxes that hold my essential oils in addition to getting all of my framing done since 2002. Great selection of frames! Art Beat even represents an artist who does detailed embroidery with porcupine quills that requires a mag lamp---where will you NOT find that ANYWHERE! Totally cool.

Great selection of baits and well rounded options for Bass and Musky as well amazing costumer…read moreservice extremely polite and very respectful also very knowledgeable.

Ever since Pastika's closed, this is where I get bait and tackle in Hayward. Friendly employees,…read morelotsa stock of tackle, maps, etc. I have not tried the bottle shoppe which is entered by another door. My bait bought here has never disappointed.

Worst service ever. They are very selective in the insurance they take for medications. Very rude…read moreservice. Store is dirty and there seems to be a family running the store with kids running around. Very unprofessional. I will never go back here.

Visited this location to drop off a couple of items to be shipped by FedEx. The lady working in the…read morephoto department helped me with my FedEx shipment. She was extremely helpful and very nice I definitely have no complaints about her. There was a different employee working at the same time was not as helpful to someone else who ask for some help in locating an item. She was not so helpful or polite to this gentleman. I'm not sure if the gentleman was from a different country or not. But I do clearly recall hearing her say speak English why don't you to him. No she did not say this in a kind or friendly manner to this gentleman. I did not get her name all I know is it begins with the letter m that's it.

I have always had the best service. I have shopped the world over for women's clothing and I love…read morethis store. I always find something I love and love love the quality. would rather shop here than any other store!!!

Five stars for one reason. It's flippin' Hayward, WI...where in the world is Hayward, WI? And they…read morehave an outdoor outfitter! Granted this store is more of a clothing store than anything else but I suppose when people ATV, snowmachine, ski, cross country ski, hike, bike, run, and visit the weather is bound to catch people by surprise and clothing is the first thing people say Oh Crap I Forgot!! The staff is incredibly helpful and friendly. The store is clean and well stocked. Nice selection of footwear but SLIM selection of "gear" for hiking, camping, backpacking. They carry all the best name brands in a variety of sizes S-XL. Spendy but heck. You already know that. You're in Hayward!

Great place to check out in all seasons. They have a wide selection for skiing, biking and enjoying…read morethe outdoors. The owners were very welcoming and knowledgeable. I check it out every time I'm in Hayward!

Bought a Trek Powerfly from them this summer. Prices were very competitive; staff was extremely…read moreknowledgeable regarding ebikes. They are in kind of an old cool building. And any place with a shop dog is worth extra points, of course. Good recommendations from staff regarding trails, as well. Wish I lived closer; the MTB riding is some of the best in the state, I think.

Great staff, excellent experience from start to finish. I got glasses and they arrived in less…read morethan a week. This is now my go-to place

We have gone to this clinic for at least 10 years. Everyone is friendly, professional and they…read moreanswer all questions. They do an outstanding service to the community. We are grateful. Bill and Judy Rehak

THIEF!!!! A…read moregentleman's agreement was NOT honored. We rented a boat with Minnow Jim's in May with a $200 deposit for 4th of July. A contract wasn't necessary we were told - we're in Hayward - and all peeps we know are honorable. NOT SCOTT from MINNOW JIM. He rented the boat to someone else right under us and refused to give us our $200 deposit back. DON'T GO HERE! Forewarned is fair warned!! SWINDLER and THIEF!!!!

HORRIBLE! A total swindler!! Reserved a pontoon with a deposit MONTHS AGO Scott Deposited my…read morecheck almost instantly , then rented the boat out from under me!! REFUSED REFUND of $200 deposit! Watch out! This guy is a total THEIF!!