Even in the midst of an incredibly busy tax season, Frank went out of his way to support me with a…read morepending issue that has created more ambivalence than certainty. Unlike some in the industry, Frank did not resort to fearmongering and was practical as well as extremely compassionate in defining what the course of action or inaction would be. It goes without saying that I feel the world is a better place with ethical professionals like this. I also read in reviews that he is well versed in international as well as local policies and this fact makes him invaluable as Queens and New York City at large is replete with individuals who have sentimental as well as legal ties to other nations. Outstanding !

We were clients of Jet Tax for many years until we realized how terrible and dismissive he was with…read moreour tax situation, and on top of wanting to double charge us what he was previously charging! When working with tax consultants, you would hope they'd have your best interest and finding you the best returns as possible, however this was not the case. Despite explaining that this year would be different and we should file it differently from the previous years, Nope! There was no listening, and would always steer us to the easy way out, always taking the standard deductions, even when it was not to our best interest. Which we later found out from another, much better tax consultant! Sadly, I cannot recommend Jet Tax, if you would've asked me years ago, I would have recommended them (and actually did to my friends and family! Never again!). Save yourself time and trouble. Jet Tax will only find the easiest and quickest tax filing method possible without listening to your situation and very dismissive.

My boyfriend wanted me to find this place again, since the formerly known as "Tax Station" had…read moremoved to a new location. We had such a good experience with Lily the first time, we wanted to come back to her. I went in Jan. to inquire about an appointment with Lily to file our taxes, but was told she wasn't there that night and they tried to get me to file my taxes on the spot since I was there; luckily I insisted to schedule an appointment and do things properly, while being prepared thoroughly..... just to find out later on that Lily no long works there, when my boyfriend called prior to the appointment (because they seemed odd when I was there, and vague when I asked about Lily) Anyhow.... after being deceived ...I thought I'd try them anyways due to the overwhelming good reviews on yelp.. but the same lady with a stern face and glasses attended me 2-29-2016, was less than friendly; felt like a session with a stern catholic school nun .... not pleasant. Before I even sat down, I told her I wanted a quote on how much my tax refund would be filing with them...since H&R Block and another flushing CPA (Ruth Wu - Sr.Accountant of Liberty Accounting & Tax Services) provided me with their quote. All she was willing to tell me was that it's $50 to file, take it or leave it.... but they won't offer an estimation to let people shop around. So why have me sit down, and then look at all my documents??? I get more friendly faces attempting to file my taxes online with turbotax right now... they got cute pictures too and very user friendly platform... not to mention, cost less too. In short.... you're a paid service.... so how about learning some customer service skills ?? a smile? nicer phrasing when speaking to people? Ask Lily to give you some tips if you guys still keep in touch. She was so friendly about 2 years ago, we still look for her... Change how your customers are treated before you lose all your clients to online platforms. What a disappointment today. I was such an advocate of this place when they first opened too...tsk tsk

I recommend that you do your taxes elsewhere. They do not respond or meet the tax deadline. Beware…read moreof this place.

I been coming for so many years Love this place…read more Quick and professional and friendly 100% recommendations

I emailed them multiple times for a quote on a small business - no reply at all. I even followed…read moreup, still no reply. Why bother putting up an email if nobody replies...

I have been stressing out over my 2018 taxes way before 2018 was even over. LOL.. It was my first…read moreyear of electing as an S-Corp. Majority of my income was coming in under my business with no taxes being deducted so I knew I had to pay. I was pretty sure i was going to owe like 10k :( .. I chose OG bc of the great reviews (thanks yelp!) Before going in I was actually nervous and a bit ashamed bc as an adult I have know idea about taxes yet I decided to elect as an S-Corp lol. Then I finally came in & was seen by Eli. Here are some highlights of my experience: Eli is very knowledgable and is able to explain everything easily so that people like me who feel like taxes are a foreign language can understand. I came in assuming I was going to owe so much bc I had no idea what I was doing or how taxes even worked.. but Eli answered all of my questions with patience even though I know I was probably asking the same question over & over lol. Now for 2019 I will not be stressed! Eli also shed some light on things I had no idea about like how putting money in an IRA can really help to save on how much I owe in taxes, and how I need to go ahead & pay estimated taxes twice a year, and other business related matters that as business owner i needed to know & did NOT beforehand. Before your appointment they give you this great "tax planner".. it pretty much lists out everything that you can & should be writing off on your taxes & allows you to put in the totals. This was so helpful.. it really helps you organize everything. I called with a question & was quickly directed to Eli which was nice bc I thought I was going to have to email or wait for a call back, etc.. Jane at the front desk is also very helpful, polite & accommodating. Overall, I highly recommend. Especially if you have no idea what you're doing bc I know I cant be the only one. I left feeling so much better & at ease after it was all over.

Absolutely the best service. Since I found this accounting group filing taxes became a pleasant…read moreexperience. They are so knowledgeable and organized and have excellent knowledge of every type of situation. So we just went to our annual tax appointment and it was such a good experience and they did it very fast, on the spot. Simply genius, the best. High fives all around.

Have been going to Sisley and Christine for the last few years, they are both amazing!! Very…read moreattentive, detailed and explains our returns to us in great detail. I would totally recommend them!

They have been filed tax for me for 2 years. They are very professional and gives excellent…read moreservice. I'd recommend them to everyone.

I called ahead for a last minute personal tax prep and Julie was able to help! Julie was nice and…read morevery quick, and ensured I received the best deductions available. Highly recommend!

The accountant is rude. She would not revise my tax report. I couldn't get my taxes revised. She…read morewouldn't take me on as a customer. She then processed my taxes and sent me a bill. She is a thief and she is very rude.

Professional and knowledgeable, he did a terrific job on my tax returns. I also did an estimate on…read moremy own but with his tax advise, I was able to save more money. Very reasonable prices and I will totally go back.

John is very knowledgeable and professional. Very good service and got done very quickly. I'm an…read moreinternational student, has been in the states over 5 years, which I am a resident Alien, that may be different from many other international students. So my filing is more easier, and John charged me a very reasonable price, comparing to several places I called in Flushing. I highly recommend John to do your tax.

Hands down the best accountant we've ever had. Will not let anyone else ever take care of us or our…read moretaxes!!!! Been using him for quite a few years now and love him and his extremely attentive staff! He's down to earth, funny and a nice guy too! You get what you pay for and he's worth every penny!!

I've used Robert J Klein, CPA for over 5 years now. They are true professionals - knowledgeable and…read moretimely. While tax season may be a drag for most, I rest easy knowing I am in reliable and dependable hands. The entire team is great. Cannot recommend them enough.

I find some of these negative reviews very unfair. A majority of them are from as far back as 2010…read more From my understanding, this business started from a tiny office with just one or two employees and the entire Liu family. They open 6 days a week; even 7 days during tax season. Not many tax firms can say the same. There is no doubt that they work very hard. Their accounting fees have always been very reasonable and they do not charge for simple consulting, so maybe that is the reason why most complaints have been about their wait time. However, I hope people can understand that reasonable pricing and free consulting means larger work volumes. There is a limit to what a small firm can do with so many clients. Furthermore, they have been in business for almost 30 years. They are fully qualified to provide the best possible tax preparation. From a tiny office, they grow into a decent office with around 10 employees. Without quality service, this could not have happened. Their experience alone is enough for me to entrust them with my individual and business tax returns. I am a very understanding person, so I certainly won't mind waiting. I also would like to personally thank Ruby for always providing a welcoming experience whenever I come in. Her memory is one of a kind and this is another reason why I will continue to use Income Tax Consultants for all my tax preparation needs.

we was using Ruby Liu for tax return 2023, one of the staffs did very nice job for us and gave us…read morevery good guidance and consulting support.

I had some issues with my previous accountant. So I decided to come here for a try this year to…read morefile my taxes. So far I am very happy with the services at Citi Tax. My experience here was excellent. Eric was so professional and he also provided financial advice and explained in details of all the questions I had. I won't be seeking for another accountant anymore. I would definitely recommend this place to everyone I know that needs solid accounting services.

From the owner: Incorporation Service(same day), Individual Tax, Business Tax(Partnership/Corporation/LLC),…read moreBookkeeping Services, Business Setup Consultation, ITIN Application, License/permit application, Freelancer and Rental Property Owner are welcome! Call 718-888-8868 to see how we can help your business and your taxes.