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    Heywood Hospital

    2.1 (52 reviews)
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    5 months ago

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    3 days ago

    My daughter was admitted here. Scary place. Plus poor care. Behavioral health team in psychiatry ward lack integrity.

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    7 months ago

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    1 year ago

    The volunteers at the information desk escorted me to the place I needed to be. Kind and personable.

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    2 years ago

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    2 years ago

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    5 years ago

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    5 years ago

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    4 years ago

    Worst spot possible. Tried to get nurses to send my info to another place and they refused to cooperate.

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    5 years ago

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    Page 1 of 2

    Ask the Community - Heywood Hospital

    Review Highlights - Heywood Hospital

    Waited ~4 hours on Friday 7-18-2025 at UMAss Leominster with severe abdominal pain in a chair, they didn't care!

    Mentioned in 2 reviews

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    Heywood Rehab Center

    Heywood Rehab Center

    5.0(2 reviews)
    1.6 mi

    This place helped us into my issues cause i was kicked out of a few schools.. Our other schools did…read morenot help with our IEP resusltiing in kicking us out cause we didnt have a proper thing set up with us.. But they helped us cause nobody responded to our email.. I was glad to work with this one lady as she helped us look at what someone did and watched some impotant words and matching what goes here! Because of this suppourt it ALSO helpded me get back on track to find out how to get me back in these schools cause all of the schools hated my IEP and they kicked me out and also wanted me to go to Gardner High School And Lienruburg High School Area since they where better with IEPS but now that i have someone to help i was hoping to get back on track as soon as i can... And our IEP will be set up on the website singed for our IEP card connected to the address of where we live.. But i cannot give that out only on this review! So Thanks for the wondeful time we had! and we will back anytime to keep this up!

    I have so many great things to say about Heywood Rehab. Center! It is such a pleasant, professional…read moreand warm environment but, the real reason I wanted to write here is because of one physical therapist in particular. Bill Chapman is the most compassionate, intelligent hard working professional I have ever had the pleasure of meeting. He took amazing care of my son when he was recovering from brain surgery because of a cancerous tumor. He also took care of my husband when he ruptured his Achilles. Now, it was my turn with an arthritic knee. I have learned more about my body and what it is capable of from Bills educational physical therapy sessions. He doesn't just pop you on a machine and watch from afar or give you a quick routine that you could whip through on your own. The exercises, stretches, massages and progressive strengthening doesn't ever go without explanation, education and encouragement. He works tirelessly on your mind, body and spirit! It goes above and beyond what is probably expected and required of him. You always feel like the most important person in the room. I know I am getting much more than the BEST possible therapy. I tell everyone I know to go there and request Bill and no one is ever disappointed. I look forward to my visits and make sure I keep my end up at home with his plan for me. I don't want to do anything to jeopardize my progress that we have BOTH worked so diligently on. I am just as committed as Bill is to my recovery. Thank you Heywood Rehab for knowing a gem when you find it!

    Vorderstrasse Tricia MD

    Vorderstrasse Tricia MD

    1.0(1 review)
    6.1 mi

    DO NOT BRING YOUR CHILDREN OR FAMILY MEMBERS HERE!!! this has to be the most absolutely horrible…read moremedical practice I've ever been to with myself and two small babies. First of all let me say that Dr. Vorderstrasse is amazing. HER STAFF ARE CRIMINALS AND ABUSERS. Let's start with my daughter. She ended up getting a UTI soon after she turned 7 months which is common especially in premies. We tried a new diaper brand "pampers" and it gave her a rash and the UTI. She spiked a small fever of 100.1° on a Sunday night and with Tylenol it went back to normal. We brought her in the next morning. I made sure I got one of the first time slots at 7:30 am. They gave her antibiotics AND TYLENOL! Her insurance was changed with out me knowing because they sent the info to my old address. Anyways, I tried all day to figure out what they switched it to because even the pharmacy didn't have the new info. Otherwise came to be closing time at the pharmacy as well as the insurance companies so I had to wait till opening in the morning. I called the pharmacy and again no one had any info. My bright idea was because the Dr's office was able to bill her insurance they clearly must have the current information. So I called to ask them the new info since I was unable to get it the day before and I wanted her to be treated asap. The nurse "kimberlie Milner" gave me the info and then proceeded to call the department of children and family and tell them that I was not providing adequate medical care for my daughter and she was in fear for her life because I was "refusing" to fill her antibiotics. The department of children and family came to my house one hour after that call it made to the doctor and pharmacy and at that point I had already picked it up and dosed her. They tried to get me to "voluntarily" hand over my daughter to the department to avoid and fatal out come from her not receiving her antibiotics "one day late". Obviously I didn't let that happen. She had a simple UTI that would be gone in 2 days. She was seen immediately after discovering the fever in which was treated immediately with fever reducer even though it was only 100.1° which I honestly associated with her teething. She was not showing any symptoms at all that would lead new to believe she was sick. " I'M A NURSE MYSELF" The department found no abuse "obviously" and was ready to close my case and leave us alone. UNTIL!! That same nurse called knowing they were ready to close it " she knew because she's also a mandated reporter and is allowed access to information on the cases she reports" she called and said I was abusing my children because I had rescheduled an appointment I made to see if my daughter was lactose intolerant because she had some gas. I had rescheduled it for the following morning. So because she called again "knowing damn well they would keep it open" they came to my house yet again to try and take both my children. Come to find out this nurse is married to one of my x-boyfriends from high school and she has some kind of grudge against me from high school "10 years ago" I don't even remember her. So I filed a report against her nursing license for making false reports and breaking confidentiality laws. This woman sent 97 messages to me on Facebook saying it was her plan to have my kids taken and she's protected by the mandated reporter protection laws. She thought her messages to me couldn't be used against her but because she lied they could. As soon as I started the process she placed a harassment order against me so my children and myself couldn't be treated medically because it's a family practice my entire family was seen there. She had the order heard before a judge clear across the state which is actually illegal. She called 17 more times following the charges a started to press against her. Which has all been just more nails in the coffin she's building. Obviously the department has since closes my case and proven to have been no abuse or neglect. This practice is under investigation because they do this so often apparently. The insurance companies are even investigating her and the practice. DO NOT BRING YOUR BABIES HERE!!! They caused my babies so much trauma because they can't keep their nurses professional at all. This woman needs to be put in jail. THIS IS AN UNSAFE PRACTICE AS LONG AS KIMBERLIE MILNER CONTINUES TO BE EMPLOYED THERE AND ABUSERS CHILDREN AND PARENTS. AS LONG AS THIS WOMAN HAS A NURSING LICENSE BABIES AND ADULTS ARE IN DANGER

    Heywood Hospital - hospitals - Updated May 2026

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