When I brought a puppy home from the RSPCA I took her to my local vet immediately. I needed to get…read moreher some injections, and while I was there I wanted to get some advice about training. I met with Dr Cusack. She gave me a good first impression- she started singing 'Sussudio'- the song my dog is named after. When I asked about tips on training, I was told that I should enrol Sussudio into puppy training school. Explaining that I had limited funds, and again asking for some home-grown advice, she simply continued on the line of "puppy school really is the best training a dog can get". I didn't realise that vets were salespeople. In later visits to the vet, I found Dr Cusack to be condescending toward pet owners. She's highly technical in her explanations, which yes, does make me think that she knows her stuff, but if she can't deliver her point in terms understandable to those without a veterinary degree, what's the use? There only so many times you want to ask "can you dumb it down a little?" Sure, I would entrust my animal into the care of West End Vet, I'm not at all saying there are issues with incompetence. Dr Cusack and her staff are excellent with animals. You might just find yourself thinking that they're not so good with their human companions.

I love Megan (the vet here) - she is intense and neurotic but she cares about your pet probably…read moremore than you do. She is exceptionally knowledgeable and effective at her job. She is also crazy cheap. The other review isn't wrong though, her human level interaction isn't super and she can definitely leave you feeling overwhelmed and confronted (or confused if you have no medical background). With all that said she is still the best vet ever and I will never leave her (even if she has made me cry). If you can deal with her intensity and how manic she is she is well well well worth it.

I put my cat in for boarding for 3 1/2 weeks while I went overseas on holiday last July…read more The staff were fantastic in sending me regular photos of her. My cat seemed very happy when I picked her up. I had peace of mind to leave her for boarding because I could trust the vets and the nurses to feed her regularly and look after her emotionally and physically. The surgery is in such a convenient location , just off Milton Road, Toowong. I would board my cat there again.

Would absolutely recommend Toowong Family Vet for puppy school, de-sexing and all round pet care…read more The team are caring, cheerful and always willing to go the extra mile. We couldn't be happier to have them as our local vet.

It is a sad state of affairs when your dog gets a spa day and you don't. *folds arms and stomps…read morefeet*. Yet, off the four-legged member of our house went this morning to Auchenflower Vet for his grooming session with the other half of this dynamic duo, Gary. The process is as simple as dropping your pet in on your way to work and wait for them to call and say they've finished. We were able to pick up our fur-monster just after lunch. For $38.50 he was washed, clipped, and nails tended to (no, there was no nail painting). He's come home sans novelty bows in hair (thank goodness) and I'm yet to see any other dog actually be excited to walk into their vet. A day of adventure for your pet, and a day of dog-free activity for you (seriously, have you tried vaccumming with a puppy around!?!)

All of my fur kids love going to the Auchenflower Vet Surgery to see Dr Sally and Gary. Have been…read moreseeing them for nearly 20 years - excellent care, professional service, friendly and super clean environment, state of the art equipment - I know all of my fur kids are in the best hands when they are with Dr Sally and Gary!! Thank you so much!!