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    Hey Bear Cafe

    4.3 (134 reviews)
    ModerateBubble Tea
    Open 11:00 am - 9:00 pm

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    Recommended Reviews - Hey Bear Cafe

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    Brown Sugar Milk Tea with Milk Foam and Boba and a Passion Fruit Green Tea with Lychee Jelly.
    Ame G.

    Visited on a recent trip to Knoxville and became instant fans! The vast menu can be intimidating, but it's all very delicious. If you're looking for an intro, and you like life on the sweeter side, get the brown sugar milk tea with milk foam and boba. Lots of fun varieties of drinks here. They do fruit teas extremely well, too (the passion fruit green tea with lychee jelly is another I'd highly recommend). They have indoor seating and plenty of outdoor seating space (with a nearby playground and walking loop). The ordering line can get long, and service can be a bit slow (they take the time to craft their drinks), but the staff are super friendly. Also, on different nights, they host various food trucks in their outdoor space (check their website for their calendar). Overall, Hey Bear Cafe is one of our favorite places for boba tea and casual hang out/food in all of East Tennessee.

    Hey Bear Cafe
    Karenza K.

    What's the Tea?!? PHENOMENAL!! (This is the KERNS FOOD HALL LOCATION.) Zach was beyond generous to me and my Husband! The tea was absolutely incredible and flavorful. My Husband Didn't really favor the Matcha Latte, but I Liked it!! I got the Taro Tea, (exquisite!) and we both got The brown sugar Boba to go with it! Even our little guy was sneaking sips when we had our heads turned! Haha! The service was Fast, our drink were done 7 minutes from ordering. It was just enough time to walk around and order some Sushi! We liked the price, and they have SO MANY DIFFERENT OPTIONS and flavors on how to customize your Tea. The first time I came here, I got a Banana Milk Tea with Blueberry popping pearls!! My Little Guy LOVED IT!(They were out of the Brown Sugar) So I was very fortunate this time to try the "Famous Brown Sugar Popping Pearls" Thanks Zach for following Directions and Doing light Ice too! Oh Also, that Foam that they put on Top... it's unlike anything I've ever Tasted!!! So thick, creamy and Delicious! It's like a dessert on top of the Drink itself!! This store is so adorable with other little Japanese and Asian sides. (Picky, boxed Ramen, little Candies) Honestly, We will be excited to be back and to spend our money here!! My Recommendations: -The Taro Milk Tea is PHENOMENAL!! Especially with the brown sugar Boba . It's a Classic!! -The Matcha is Kind of Weak compared to How me and my Husband drink it. It could have been a little sweeter. -The Banana Milk tea is wonderful!! Pros: -In the Kerns Food Hall... So Variety!! -Flavorful Tea!! -Not Too Expensive -Kind, Fast Serving Staff -Staff that listens to your Requests. Cons: -Due to Demand, they Run out of the Brown Sugar Boba I guess a lot! Thanks Hey Bear! See you Soon! -The Kanevski's

    Josie S.

    The service is always great and the staff is so friendly. I love trying a new drink each time I go. They even have a little kids area. Love this place

    Nicole K.

    Super friendly and quick service. We loved our drinks. The place was clean and had ample parking. Well come back for sure!

    Ramen

    Very underwhelming. I've never encountered a ramen place that lets you pick out a ramen bag from the shelf. The misspelling on "stir fride" and "veriety" is concerning. It specifically states on the ramen paper bowl to not put on a stover burner and that's exactly what they provide you to do. If you choose to get meatballs as protein, be aware only three meatballs comes in a plastic bag to place in the broth. Service was not great and no help was provided.

    Cinnamon Honey and Vanilla Latte
    Jordan A.

    First time trying hey bear and it was great, the workers were very kind and made my drink so good. I forget the exact name but it was the Cinnamon Honey and Vanilla latte which was so good, i definitely will be coming back here. They also had gluten free menu items which is a major perk.

    Outside
    Sierra B.

    Drinks were okay. Got the black milk tea with boba and brown sugar. And a Thai milk tea. I appreciate the clearly fresh boba but not a fan of hot boba in my drink, it melts the ice and affects the temperature of the drink and sometimes hardens the boba. The drink itself was a little watery for my liking too but the sugar made up for that in taste. I give it an overall 4 star not necessarily because of the drink quality but because of how unique the store is. There's lot of snacks to purchase, rotating local businesses wether it be a shop or food truck. Then they also sold their own merch which was super cute. Shirts, hoodies, and even their own tea leaves!! I also greatly appreciated their variety in sizing, they had large to kid drinks. Very family friendly

    Kids tropical slushies with mango poppers
    Jill B.

    We love Hey Bear and are so excited it's so close to ours house. The kids tropical slushies with mango poppers is all of our favorites. The ambience is fun and the playground outside is awesome and gives everyone a fun place to play outside. Service is always good when we order and we love it all! We will definitely be back and hope they will be here for a long time.

    Almond milk boba tea
    LaMecia M.

    Chose this spot for a meetup with friends -the location provided enough space for adults to chat and kids to play (outdoors). Everyone enjoyed their drinks. I was especially happy with my almond milk boba tea! Service was quick and staff were warm and helpful for those who were trying boba for the first time.

    Vic C.

    Hey Bear Café is located right off Middlebrook Pike with plenty of parking available. My husband and I decided to come here this last Tuesday evening to grab some hot tea for the cold evening as we entered this part of Tennessee (we drove from Nashville earlier that day). After browsing the menu board, we ended up purchasing: Deer Valley Jasmine Milk Tea, $3.50 + $0.75 (hot tea) prior to tax- My husband requested for this drink to be made with 50% sweetener. This drink was horrible, it tasted very off and was watered down. (Create your own drink) Black Almond Milk Tea, $3.50 + $0.75 (hot tea) prior to tax- I also requested for my drink to made with 50% sweetener. This drink was just awful and tasted watered down. Although you could smell the almond, you couldn't really taste it. ------------------------------- (Total= $ 9.83 after tax) I really had high hopes for this place. Especially with it being so highly rated on Yelp. If I lived in this area, I would not come back.

    Cute decorations and lots of seating options.
    Lauren L.

    Our family really enjoys Hey Bear. We've been at different times throughout the year and visited the Sunday markets. Today, as an after school treat on a rainy day we stopped in for Valentine's specialty Boba Teas. It's always so clean and currently decorated for Valentine's Day. The staff is helpful and service was fast. Staff is also masked.

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    Quick and great customer service & the ambiance is cute. Plenty of parking spaces in the plaza itself

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    1 year ago

    The boba is super tasty, tons of options, welcoming environment, friendly and helpful employees....what more could you want?!

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    3 years ago

    Great place for families. Playground is great when you have young ones that want to run around while you eat.

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