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    Hetty Chung, MD

    5.0 (1 review)
    Closed 8:00 am - 11:30 AM

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    6 years ago

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    New York Reproductive Wellness - New York Reproductive Wellness - Dr. Zapantis

    New York Reproductive Wellness

    4.9(11 reviews)
    10.2 mi

    Dr. Zapantis and his entire team are truly amazing. From day one, I have felt welcomed, supported,…read moreand genuinely cared for. After experiences with larger fertility clinics where I felt like just a number, this office has been completely different -- here, you are treated like a human being. For the first time in this journey, I actually feel happy instead of stressed. Everything has been so smooth, organized, and seamless, which has made such an emotional process feel manageable and even hopeful. What truly sets this practice apart is that Dr. Zapantis personally performs all procedures himself. He takes the time to answer every question thoroughly and even draws diagrams to ensure you fully understand your treatment plan. He creates individualized plans for each patient and works closely with you and your spouse to make sure everyone feels comfortable and confident. He has also been incredibly flexible and accommodating with my husband's work schedule, which has meant so much to us. Because this is a smaller practice, nothing feels cookie-cutter or like a one-size-fits-all approach. Every treatment plan is truly personalized, and you can feel how much thought and care goes into every decision. Everyone here goes above and beyond -- you never have to worry about being left waiting for a phone call or email. Communication is prompt, clear, and reassuring, which makes such a difference during a process that can otherwise feel overwhelming. Priscilla is always quick to respond and so helpful. Joyce is consistently kind and welcoming every time we walk through the door. Sandra patiently answers all of my questions, reassures us, and even gives me a hug when I need it most. Kim and Susan have also been wonderful to work with. The entire team is knowledgeable, compassionate, and truly makes you feel like family. Fertility treatment can be an emotional journey, but this office makes you feel heard, supported, and cared for every step of the way. I am so grateful to be under their care and highly recommend them to anyone navigating infertility.

    I could write an essay about how amazing Dr. Zapantis & this office is! They truly understand how…read moresensitive & heartbreaking the fertility journey can be. Every single person in the office is so kind, responsive & helpful. Every single appointment was on time. Dr. Z does so much himself, and he never makes you feel rushed, even when you have a million questions. I was recommended by two people and recommend him to everyone. I wish he could deliver my baby too! If you are looking for a fertility doctor, look no further.

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    Garden OB/GYN - Virtual Visits now available!

    Garden OB/GYN

    1.6(306 reviews)
    4.5 mi

    At my first appointment at the clinic, I was really nervous and insecure. The girl from reception…read morewas pretty calm, and the MA was really sweet and patient with me. On the other hand, I explained to the provider that I was nervous, but she didn't care or try to explain the procedure; she just went right ahead and collected the swabs. The SONO lady was really serious, and even tho I asked some questions, she just ignored them. I felt a little sad, but I did not care much. I left, and like 1 week after, went to the portal. It said like I got some type of birth control removed, it and some birth control pills that I was taking, and other medications that I have never taken before. I have never been on birth control before. I went back to the office for my results, and the receptionist had a really nasty attitude, and to be completely honest, I do not know if discrimination was involved in it. I am hispanic i speak english fluentlyy but i felt that she had an attitude against me while she was supper friendly with the other ladies that were not hispanic, some of my hormones levels were up and had me concerned i asked what could i do about them and the provider ignored my question and focus more on my cholesterol and triglycerided being high knowing that those test are supposed to be taken while you are fasting for more accurate results, she only prescribed Vitamin D, and she had a student with her and at one point of the appointment the student started talking about her point of view and like her personal experince, which to be honest i did not mind but i did not pay a copay to hear her talking about herself. To be completely honest I do not think I will be back in that place. I did not like my experience there. Some people are really friendly, do not mind me, but I do not feel like it is a good clinic; just be mindful if you go there.

    If I could give this place ZERO STARS I WOULD!! If you want excellent care you will never ever get…read moreit here! All these assholes care about is money and not your care at all. I just got off the phone with one of the physicians and told me "WE DONT GET BACK TO YOU WITH RESULTS IF NOT NEEDED SO WE SWEEP IT UNDER THE RUG!" Are you freaking kidding me?! The staff here are very unfriendly, clearly don't give a shit and show no respect for the patients. Go elsewhere!! I'm telling you, this place should be shut down!

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    Virtual Visits now available!

    Hetty Chung, MD - obgyn - Updated May 2026

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