John James and his team have provided us with professional flooring services. We first found them…read morebecause Mohawk carpet is made with corn fibers and isn't affected by chlorine, a necessary quality for our soon to be installed pool. We worked with John and Daniel to have carpets installed in the bedrooms and a beautiful stone floor throughout our common rooms, with minimal grout (1/16")! I admire my floors every day!! Then, they tiled our masterbath shower, floor and walls. Now we are looking into pavers for our back yard. Both John and Daniel have become our professional consultants when considering home and yard improvements. I respect their work and highly recommend their services!

From the owner: James Flooring, located in St. Augustine, FL, is a trusted, family-owned and operated flooring…read morecontractor proudly serving the community since 1990. We specialize in flooring sales, installation, cabinets, and countertops--offering a wide variety of colors, styles, and materials to suit any space. From residential remodels to commercial upgrades, our expert team delivers quality craftsmanship and personalized service every step of the way. With over three decades of experience, James Flooring is committed to helping you find the perfect solution to match your style, needs, and budget. Whether you're refreshing a single room or planning a complete renovation, we're here to guide you from selection to installation.

Cannot say enough about the excellent experience I had purchasing LVP for three bedrooms. Chris…read moreSmeraldi helped me choose from their samples and made sure the product would be available ASAP. As promised, the flooring came in and looks great. Thank you Chris for your assistance. We will back!

We had floors and baseboards replaced in our entire home. We had some hiccups during installation,…read morebut once Mike (sales manager) got involved he went above and beyond to get everything corrected, and quickly. He has provided us with some of the best customer service we've ever received - responsive, professional and friendly. The install crew that corrected the issue was skilled and professional and also very friendly. We highly recommend Mike and Carpet One!

Wow. Amazing customer service. I am a raving fan of this company!…read more It was the fall of 2019, and hubs and I had just purchased a condo that needed everything. Full renovation. For floors, we were pretty sure we wanted vinyl plank, and visited several places around town just in an effort to educate ourselves. We wanted something nice, something that really looked like wood since we had real wood floors in our previous home (which Mercury installed about 12 years prior, great experience with them at that time, too). We quickly discovered LVP, luxury vinyl plank. But even as we narrowed to that category, the options were seemingly endless. We called Cristal from Mercury who we had worked with on our previous wood floors, and she came right out to our new place with several options, just to work through what we wanted. Cristal is so knowledgeable and sweet! A real joy... she educated us AND she listens. Long story short, we stretched our budget as far as we could get it and chose a really nice high end LVP. We were happy! Delivery came on a Friday, and the install crew began work in a Monday. The install was expected to take a week. A few hours after work began, I got a call from Cristal. Problem with the flooring... her crew had discovered the problem fairly quickly, and opened about half the boxes in an effort to find flooring that didn't have "the problem". No luck... Cristal said she had already made contact with the manufacturer to find out if they could get replacement flooring expedited... flooring without "the problem" (the problem was most of the floor wouldn't snap together properly, and those pieces that did snap together would not seat together flush, left gaps between planks). I was very grateful to the install crew for stopping install and for Cristal jumping in to sort fixing everything quickly, but I was clearly worried about our condo renovation. You know how these things go... can't do the next thing until the first thing is done, and so on. And I was on a tight deadline... our current home was sold and we needed to move out by a certain date! By the next morning, Cristal called. The manufacturer finally called to say the entire manufacturing lot had "the problem", and they wouldn't be able to replace the flooring for upwards of 6 weeks. I gasped! She quickly told me not to worry, I could pick another floor and they would rush ship it. Hubs and I LOVED the floor we had chosen, but we had no choice... we had to pick a new one. Cristal came right over with samples... by then she knew exactly what we liked aesthetically. I looked over everything and quickly narrowed down to two... after a few more minutes, I decided. Cristal said she thought I would probably choose that one and it was more expensive than my original purchase. Great.... how much more? We had already stretched our budget. Cristal said no extra charge... Mercury would give me the new floor for the same price as the old floor, AND rush ship it. I was flabbergasted. They took a situation that was not their fault and made it the best they could. Like I said, amazing customer service. The new floor came a few days later, rush shipment as promised. But now the install crew was working on a new project (they were out of work for about a week after my project fell apart). But they came in after their other project, on weekends, late at night... whenever, to get my floor installed as quickly as possible and get my project back on its timeline. There were a few tense moments with the install crew, I will admit... there were moments I thought they might be cutting corners. But looking back, they weren't. We were all stressed to the max, and the crew was working triple time. They did a good job. And miraculously they got it done, and I was very grateful. Follow up work was done a couple weeks later by Michael... he did some tweaking to the floor and trim work after my cabinets were installed. Super attention to detail and doing a job the very best it can be done, even if it takes extra time or another visit. He was amazing! All in all, this was the best experience I've ever had with a service company. I ended up with a beautiful floor that is better than the original floor I chose. But I would not recommend going through the stress of this situation to my worst enemy! Im still in awe at how Mercury took a tough situation and bent over backwards to make it better, even though they did nothing to cause the problem. There is no other company I'll ever recommend for flooring... Mercury has a customer for life!

The installation team is top notch and does amazing work. We could not be happier with the outcome…read moreand wholeheartedly recommend Mercury for all your carpet and flooring needs.

We had a great experience with Mike and his company installing a new floor in our sunroom. We got…read morea few different quotes for the work, including from Mike who came out to look at the space on a Saturday afternoon. Mike's wasn't the lowest bid, but it was the only one without contingencies, and the only one which stated up front that his crew would remove the old tile floor, repair any underlying issues with the subfloor, and level it before installing the new luxury vinyl planks. Plus we felt comfortable after meeting him about the plan and the quality of the materials/work. It took about two weeks after signing up to get the planks ordered/delivered, and then set a time to do the installation. A two-man crew showed up around 8:30 a.m., gave me some updates along the way to show what was happening (and ask some important questions I hadn't considered, like which way the new planks should run), and they finished installing the flooring and the quarterround by about 11:30 a.m. Everything looks great, and we are very happy.

A lot more than effort and energy in finding the right tiles. We were pointed in the general…read moredirection but no personal effort. Don't think there was any real interest. Was a waste of a one hour round trip.

Hubby and I stopped by because we saw the sigh for Hester's Flooring. 3220 US 1 South, St…read more Augustine. I looked them up on Yelp. There was no info. This is a great opportunity to seek out a new place and add Hester's to Yelp. As we walked into the business, we were greeted by Maurice and his trusty companion . We inquired about real wood flooring and Maurice took us to another showroom. The samples on hand was overwhelming. They have samples from every company. Armstong, Luxwood, Mohawk and Parkay Floors. Talking to Maurice, Hester's is a small family owned business. They have some flooring in stock but they can order anything in the showroom. The one we liked was $5.50 sf. This was a little out of our price range. I simply love that they also support other businesses. As you'll see in the picture of the entrance way. They're were several business cards and business information available to browse and take if needed. Go Check Them Out.

I was shocked at how fast my flooring was installed but now I realize it was done so quickly…read morebecause it was done TERRIBLY! After just a week or two I had some back to fix the trims that were cracking due to not being leveled properly. Over a short time the floor has become complete garbage. Holes under the flooring led to dips and cracking throughout my entire house. They did offer to redo part of my floor but that meant altering the original way the floor looked by adding trim in random places. I only found out about the plan when the installer called to arrange a time to come. He realize the sales person did not tell me when they originally came to look at the floor and only whispered it to the installer after leaving. When I called to speak with DAVID to discuss possible other options he treated HORRIBLY. He attitude was disgusting and unprofessional from the moment he answered the phone. When I tried to address his hostile attitude he became more irate. I strongly believe I was treated this way because I'm a young woman who can be easily taken advantage of by a misogynist. I am truly sicken by DAVID and the company as a whole. Almost 10,000 wasted because I used this business

He asked me to provide photo evidence of my issues. Well legal advice requires me not to share the…read moreevidence until the case is in front of a judge. But I can share mugshots and evidence of everyone else's experiences.

As due diligence while researching vendors to do some flooring, I just happened to observe 2 names…read moreto reference. I was able to contact them and inquired regarding their satisfaction with the work performed by Austin and crew. Pictures were sent to me and I gratefully thanked them. Needless to say I've had 3 floors installed and was quite satisfied with the quality of work and dedication to completing the work in a timely manner. To the negative reviewers I'm certain this isn't your first. How many skeletons would I uncover if I felt you were that relevant. Mr Austin, we all have a past and it appears that you have redeemed yourself. Continued success and blessings Thanks again for a job well done. Michael Henley

I checked various carpet options in StA & went with Hasty's as I REALLY liked the Mohawk Smart…read moreStrand Green Certified low VOC and other appealing features that they offer. The salesman Nathan & measurer Phil did a good job of covering the basics & following through with detailed estimates. Their installers are in-house and Travis & Gene did a very good job of installation & clean up. This carpet truly has extremely limited off-gassing & even "new" odor was gone the next day. I went in to pay the balance & asked for any carpet info in writing, I did not get it, but I did receive a bottle of carpet cleaner for this type of carpet. Travis stated if there were any installation problems in the year to call them. As a long-time established family local business I shall rely on his word. Although some of their fees are higher, I would definitely use Hasty's again.

Hasty's is fantastic. Awesome selection, great service, quality, expert advice, & installation…read more Hasty's exceeded my (very high) expectations.

We needed a part of recent floor installation repaired after being disappointed with the original…read moreinstallers work and attempted repair. Transitions were loose or falling off and the flooring was sliding and cracking. David's consultation and estimate gave us confidence to move forward and we're very pleased with the results! He was responsive and professional, within budget and worked quickly. It's such a relief to know this project is complete; thank you!

I highly recommend David to install your LVP. He did a great job for me. His was price was on…read moretarget and he was easy to communicate with. Very satisfied.

Great service. Courteous, professional and reasonably priced. Good experience. Service was excellentread more

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