We love our redesigned primary bathroom and bedroom!! Grateful for Dave & Kelly's creativity,…read morecommitment to excellence and compassion. A family owed and operated business they helped us to turn our small space into a light filled oasis. We are reminded every day of the excellent work and quality of our investment. Thanks to the whole Biltmore Team! Marianne & Allan Tomson

We used Biltmore for a bathroom remodel in the summer of 2022. It took 3 months and cost $67,000…read more It was an absolute nightmare working with Dave at Biltmore. He flooded our basement twice with an incorrect installation of a water softener. If we hadn't been home our entire basement would have been ruined. He flooded our family room ceiling (see photos) twice. They fixed it (twice) but it still looks lumpy, and ceiling paint was splattered all over our accent wall. At the end of the project, there were many things we were unsatisfied with. We requested a discount off the final invoice. Instead of granting us the discount, he threatened to put a lien on our house. He bullied me and convinced me that "this is not a problem" when it was. He came to my house when I was alone (I am a female) and picked a fight with me, insisting that my concerns were not valid. "There's a grimy film on our tile," I said. And his response was "That's just the way the tile is; there is nothing wrong with it." He lied to my face multiple times, made empty promises and he cannot be trusted. Here is the list of all the problems we encountered, that were never fixed: - The workers didn't follow the design. The bathtub niche placement was incorrect and the shower niche didn't use the bullnose. We paid over $300 for bullnose but that was never used. We requested a discount for that, but it was not honored. - They left a residue on the tiles. Many of the tiles have a grimy residue that will not come off and is a result of them not cleaning after they grouted. There are bits of grime all over the floor and it's very annoying because it's really visible and I can't get it clean. - The workers used our guest bathroom to clean their equipment and got dirt all over the counter. Some of that dirt landed in my dental retainer, which I had left on the counter. - They installed the wrong drain in the tub. I had to correct them to get them to change the drain. - The bathtub faucet never arrived and Dave lied about "looking everywhere" so they could continue the job. I got frustrated one day and searched for the faucet online myself. This faucet was available from the Kohler website and at the Ferguson website. I ended up purchasing the faucet myself so that the project could continue. Even after that, Dave swore up and down that he was checking for the faucet online every day. - Because they had to install the bath tub faucet after the tile was in place, they ended up scratching the tile around the faucet and it's very visible. - The person who sold us the job quit working for Biltmore before the job started. As a result, the design wasn't monitored and mistakes were made in the design. - The "project manager" (Jamal) entered our home without our permission. We removed the lock box from the door and told him we would not be home until 8:30 am. Despite this, he walked into our house (we accidentally left the door unlocked) while my husband was taking a shower. Contractors should not enter your home without your permission. - The counter top caulking to the wall is completely cracked. - The bedroom carpet threshold is messed up. There is a big lump of carpet and when you walk over it you can feel the tack strip under your feet. - The medicine cabinets they ordered only came with 2 shelves. I had to buy additional shelves myself. - Dave promised to come over for one final walk through with his workers and he never did. The workers showed up, but he wasn't there. - Cabinet handles are not level. We are currently exploring legal options. This experience was a nightmare and I highly recommend against using Biltmore.

Signature Design Interiors was instrumental during the design and construction of our new home…read more From the very beginning, Sandra and Janet provided us with knowledgeable advice regarding room layout, finishes, and all other selections. As a specific example, they iterated with us on the master bathroom layout to include additional functionality and design flourishes. SDI stood by us and provided guidance, support, and expertise as we walked through the confusing and overwhelming process of choosing all the details for our new home. They attended our selection meetings, contractor meetings, walked through our home during construction numerous times, and provided advice over and above what we expected at the beginning of the project. Just as importantly, they were always mindful of our budget and helped us stay within it. We wouldn't have our new dream home without Signature Design Interiors!

Our contract meeting with Leigh Newport went fine. The original staging was delayed a week due to…read moresome pretty awful weather which seemed to be the correct thing to do at the time. The eventual staging looked fine. It was pretty minimal (living room, dining room, breakfast room and master bedroom), but the house sold for more than the asking price. However, during the staging, the floors (which had professionally cleaned prior to staging) were left a mess - footprints, water, mud, etc. were widespread on the main level hardwood floors. There was no attempt to do any cleanup by Staged by Design. Our realtor actually ended up cleaning the floors. Furthermore, when the staging was removed, there was a large scratch on the master bedroom molding that had to be repaired. I believe this repair was paid for by Stage by Design, but the arrangements had to be made by us or our realtor.

We had a home staging consultation with Leigh and it was an excellent experience! Leigh is clearly…read morean expert in home staging. Her advice and written report provided were exactly what my family was looking for. I feel like I now know exactly what I need to do to prepare my home for sale. I highly recommend Staged by Design!

I have worked with Andrea on and off for 7 years and she has saved me so many times on selecting…read morepaint colors for my homes. I met her as a colorist at Benjamin Moore and have been working with her ever since. She also helped me with a home office renovation that turned out beautiful. She is very professional, friendly and easy to work with. Always has the best suggestions! I am currently working with her on a design project and can't wait to see the finished product. It looks like she has knocked it out of the ballpark again! Thank you Andrea for your help over the years and looking forward to completing our current project together.

Andrea's advice is invaluable; I would not hesitate to reach out to her for design advice. I first…read moremet her 2 years ago at the Benjamin Moore Paint Store in Sterling. She helped me select just the right shade of paint to match a bedspread and drapes for my master bath. In early July, I returned to the paint store to get Andrea's advice on paint for my guest room. Once again, she patiently listened to my preferences and recommended the perfect color for a "spa like" feel. Her advice was so helpful that I hired her to come to my townhome to help with the on-going guest bath renovation to include mirror installation as well as help with design ideas for the rest of my home. Andrea's sense of space, color and design is remarkable -- she provided me with detailed suggestions for nearly every room in my home. Her advice is practical and took into consideration my preferences and budget. I would not hesitate to consult Andrea in the future and highly recommend her.

Fortunato helped me with a series of jobs on our new home, a fairly large closet upgrade for 5…read moreclosets in our house and installation of 15 blinds. Including some very high-up motorized blinds. He and his colleague worked diligently for three days and made sure the closets were perfectly straight (even though my walls and floors are not) and very securely installed. They were very respectful of my home, keeping our floors and walls clean and making sure that the trim was cut to look seamless with the closets. The blinds were also done perfectly. I plan to work with Fortunato again on our basement remodel.

Fortunato and his team did a great job at designing and remodeling out master bathroom. He is…read morehonest about pricing and gets the job done on time. I been working with him for a tleast 6 years and his attention to detail is exceptional.

Originally, I was just planning to paint my kitchen cabinets. Then I had another company come out…read moreto measure and quote marble and granite, and they came in a few thousand dollars higher than what I ultimately spent. That's when I called Veronica and I'm so glad I did. She came over right away, was extremely knowledgeable, and took the time to answer all of my questions without ever making me feel rushed. The very next day, she took me to the marble store, and we found a beautiful slab that fit my kitchen perfectly. What really stood out was her honesty and transparency. Everyone else was pushing me way over budget and telling me it couldn't be done but Veronica made sure we stayed within my budget while still bringing everything together beautifully. She also connected me with the right people for the backsplash and gave me great ideas. She guides you and gives her professional input, but still makes sure every decision feels like your own which I really appreciated. I had already picked out some pieces myself, but she made sure everything actually worked together and it shows. I'm absolutely in love with my kitchen. It came out beautifully, and I'm so grateful she stepped in last minute and helped pull everything together the right way. If you're looking for someone who is honest, truly cares, and works with an amazing team you can trust Veronica is the one.

Wes Highfill is a true craftsman and performed services in our home that required a high degree of…read moretechnical precision of installing a mantel into an existing stone fireplace. Wes is the epitome of professionalism and takes great pride in his workmanship. His dedication to attention to detail is paramount. I had obtained several other bids that were lower in cost, but selected Wes Highfill because none of the other contractors gained my confidence that they could complete the work to my satisfaction. I personally recommend Highfill Custom Woodworks LLC to anyone that expects high quality workmanship at a fair and reasonable price.

I was looking for a general contractor that is trustworthy and pays attention to detail for my home…read moreimprovement projects. A good friend of mine highly recommended Wes and made the introduction. After hiring Wes to work on several home projects, I can confidently say that I found the right person to work on all my home projects moving forward. Wes is very honest and pays a lot of attention to detail. I found out that Wes is an engineer by trade - he has masters in chemical engineering - in it shows in his work. Very highly recommended. I personally won't use anyone else in the future.

I had the pleasure to work with Inner Innovations for my basement remodel. After shopping around…read morefor multiple other contractors, I rated them the best: good value for the price, over 15 years' experience, and great references. They successfully installed a wet bar in record time with excellent craftsmanship. Javier and his crew are true professionals, hard workers, and experts in their fields of electricity, plumbing, and carpentry. They took the time to review many critical steps in the remodel to validate that they were accomplishing every step as close as possible to my requirements. They initially proposed to me an 8 day tear out and installation timeline and finished the job in only 6. I am pleased with their work and look forward in doing more business with them in the near future... Thank you for creating such a beautiful and functional wet bar!!!

We used this company last week for a few projects around the house (power washing, painting, fixing…read morerotten wood, and a few more). We were very happy with the service, quality of work and the whole experience! Will definitely use them again! Highly recommend it!