Adam my broker was exceptionally helpful and knowledgeable, and I wouldn't have been able to do it…read morewithout him.He was very responsive , very attentive and very informative

Judith Bolton is my agent and she goes above and beyond for me! She has helped me and my late…read morehusband ever since we started with them ! She helped me through the difficult days preceding my husbands death, when I didn't know what I was doing!! She has helped me and my daughters through this very difficult time and cares about us as people, as her family!! She is a blessing to me and my girls !! I will never go anywhere else for my insurance needs I know I have a dear dear friend in Judith Bolton and Agape Insurance!!!!

So helpful and quick! Thank you so much for the fast response and taking the time to answer all my…read morequestions! Carmen is an amazing agent!

I've been with State Farm for almost 30 years. They are reliable, organized, friendly, and…read moreprofessional. I notice the small details such as returning my emails and phone calls in a timely manner and the annual birthday card they send me. To me that is elevated customer service. Everyone at Carmen Ritz is cheerful and eager to help. Special shout out to Shannon for going the extra mile and making sure I had all my questions answered.

I needed help switching over my renter's insurance, and talked with Emily this morning who was…read moreamazing! She was so sweet, took time to ask about myself, and we chatted over similar interests (aside from the insurance). She was so personable, was quick and efficient, and had it done within minutes! I loved the hospitality I received today! Thank you so much!

I usually don't leave reviews but felt like I needed to as I was very disappointed in the service…read moremy family received. We were contacted by Jackie to switch over to State Farm for our auto and home insurance. We were in the market for new insurance so figured we would give it a go. At first everything was great and we had no issues. Then it seems like we just kept having issues. First, we received a notice from the DMV that there was a lapse in my daughter's auto insurance and we had to pay a penalty fee and show she didn't have a lapse. We contacted the office and they apologized and fixed the problem. Okay no big deal to us. I know mistakes happen. Then it seemed we kept having fees come up on our bill that we didn't know about. Our 18 year old daughter had a "hospital insurance" charge each month of about 20 dollars. We contacted via email several times and never received a response. Then my husband called to find out what it was and left a message. He never received a response. So we decided to switch insurance companies as this was not the service we wanted or was used to. My husband called to cancel and sent an email. He was able to speak to someone at the office which did not give any type of explanation just stated "I'm sorry we didn't meet your expectations of our service". It was a very back handed comment that basically said we did nothing wrong, you just have high expectations. We received an email stating they had received our wish to cancel. About a week later, we still had a balance that was due for insurance and it showed insurance was still active. My husband then called the office again and Devondir answered the phone. He was very rude and stated, "sir, by NC law we have up to 30 days to cancel your auto policy and you have to pay the amount due". He asked when did you cancel and my husband said August then he said and what month is it and my husband said August and Devondir said okay thank you and hung up on my husband. I could not believe how we were being treated. So my husband reached out to State Farm corporate for further clarity on what was going on with our policy. The lady at corporate was very helpful and advised that our policy in fact had NOT been cancelled and we did NOT have to pay for the policy that we already cancelled. She went ahead and cancelled the policy and stated we would receive a refund for any unused funds. We did receive a refund check within a few days. We decided to go back to USAA insurance and received better service and better rates. We did receive an email from Jackie stating the policy was cancelled and another back handed statement of, "I'm sorry we couldn't meet your expectations". Not once did anyone at that office apologize or explain anything. They make people feel like they are the ones in the wrong and we have high expectations. I'm not sure why we were treated the way we were, but want people to be aware.

Excellent, consistent, and prompt service. Working with Wanda at SJ Adams has made finding…read moreinsurance policies and renewing those policies quick and easy to where I hardly have to think about it or wonder if I'm getting a competitive rate (and isn't that all you want out of a broker?). 10/10

Worked with Shaun and his group for a few years. The process has always been easy, fast, and…read moretransparent. They make sure to always look for the best prices for my needs and are very easy to get in touch with whenever I have a question. I have no regrets going through SJ Adams for many of my insurance needs and plan to continue to indefinitely. HIGHLY recommend.

I just worked with Lilia to get insurance for our new home purchase. She was incredibly helpful and…read moreeasy to work with. She got us a great policy at a great price. The experience was so good that we switched our auto insurance to them as well. Paul H.

Lilia was wonderful to work with, she is very patient and work hard, always get the best deal for…read moreme.

Numbers Crunchers gets the job done. Nothing fancy, but why should it be?…read more Once upon a time I was able to navigate the tax form quagmire on my own until that first time I found myself keeping a dictionary nearby to look up a common English word in the hopes there was some obscure definition that when the word was used in that context, would unlock the madness. Who writes these forms anyway? Thanks Torquemada. A twisted version of your legacy lives on. Number Crunchers is a one-woman shop, or perhaps a one-family shop might be a more apropos description. Melody, the boss, does the tax returns, but is assisted by the accountants (who are likely CPAs by now) who also happen to be family, or soon-to-be-family. When you walk in, the first person you'll see might be her husband/office manager. Numbers Crunchers is thorough, delivers the work when promised, and because it's a small business, will only accept a certain number of clients in order to be certain to deliver the best service. Like most things in NC, Numbers Crunchers is higher in price than its counterparts from other states in my experience, but compared with other tax preparers in the area, Numbers Crunchers pricing is reasonable and there won't be any hidden charges for the basic tax returns.

Number Crunchers, specifically Melody, has been friendly, professional and available for both…read moreasking and answering any questions I have. I have used her services since 2013 and she has been nothing but helpful. My former accountant got me audited by the IRS in 2011 and 2013 due to silly mistakes. She fixed the errors. Since switching to Numbers Cruncher and I've never had another "visit". Melody's skills allows me to sleep at night. Hope she never retires.

I have been this Jill Gibson's State Farm agency in Apex for many years. Their excellent customer…read moreservice is truly legendary. Thank you for your outstanding support.

Melissa Higgins, an agent with Jill Gibson State Farm Insurance Agency, is nothing short of…read moreamazing! When I relocated to North Carolina, Melissa guided me through the process with incredible kindness, patience, and professionalism. She truly listened, answered every one of my questions with grace, and made me feel completely at ease -- as if we'd known each other for years, even though we had just met! She handled the transfer of my policies from Kim Musser's fantastic State Farm office in Maryland to North Carolina seamlessly, all while making sure I got the best rates possible. If you're looking for an insurance agent who genuinely cares and goes above and beyond, look no further. If I could give Jill Gibson and her team -- especially Melissa -- a billion stars, I absolutely would!

I work with Arianna and she is wonderful. She is very good at communicating and follow through. I…read morehad her perform service monetary breakdowns and coverage for me which she did in a timely and efficient manner. I have her manage all of my needs so that I don't have to deal with corporate or likewise any other person, streamlining the service I receive from this office.

My interaction with my State Farm Rep Jaylyn Lomax went very well. He was very professional and…read moreknowledgeable and addressed any questions or concerns I presented to him. Two thumbs up!