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Santee, CA

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Hertz Rent A Car

1.0 (1 review)
Open • 8:00 am - 5:00 pm

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13 years ago

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Budget Car Rental

Budget Car Rental

2.0(53 reviews)
3.2 mi•Cajon Heights

Budget understood the assignment!!…read more Before y'all book anywhere else, check Budget Rent a Car first... just trust me. Fun fact: Budget and Avis are basically cousins--same location, same staff--but somehow Budget be minding their business with better prices I thought having a business account was gonna make me feel VIP... nope. The real VIP move is booking online early. I booked my SUV ahead of spring break and saved a good $60-$80. Last-minute people? Prayers They kept texting me about an "upgrade," got me all excited... just to tell me it's based on availability. Baby, then why are we texting?? Still, they gave me a 2025 Jeep that was clean, comfy, and fully loaded--Bluetooth, SiriusXM, double sunroof, push start... okayyy I see you! Car ran smooth, no issues, easy return. No drama, just vibes. Moral of the story: Budget = bang for your buck. Book early and keep your expectations for "upgrades"... flexible and as always, you can thank me later

I booked this rental without looking at reviews. I looked at them after I got my rental and I can…read moretell you that my experience was nothing like any of the reviews. The agent was very kind and patient with me during the rental and return. The car was wonderful, had a full tank when I picked up. The manual was in the car so I was able to refer to it if I needed to. After doing some research, I found Budget and I got a really great deal for this rental car and I'm very pleased with my experience.

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Budget Car Rental
Budget Car Rental
Budget Car Rental

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Budget Truck Rental - My invoice

Budget Truck Rental

2.1(42 reviews)
0.2 mi

1 rented a 16' truck, got an email confirmation, then when i got to the place they said they dont…read morerent 10'trucks for daily rentals. I didn't want or need a bigger truck, but i was stuck. 2. Their bigger truck they gave me keep stalling on the roads. I thing the next time i need a moving truck, i will pay and look elsewhere.

One of the very few times I did not read customer ratings before doing business. I received a call…read moreon the morning that I was supposed to pick up my truck from Santee. Telling me that the only truck available was in Marietta. Over an hours drive away from my location. Much longer in traffic. There was absolutely no other choice. No offer of a discount. I wonder if they would have charged me for the extra 150-200 miles added to pickup that truck. I don't understand why they didn't have someone deliver the truck to Santee. That's what other businesses would've done. I rated this a MAYBE because the gentleman who called from Marietta apologetic and sounded regretful. He had no choice in any of this mess. And was understandable, allowing me time to locate a truck from a competitor. I should have received a call from the Santee location, apologizing. Now in days behind on my move. IWAS ALMOST DUMB ENOUGH TO RESERVE WITH BUDGET AGAIN.

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Budget Truck Rental - Ramp was jambed, had to pry it open with a pry bar and lube the rails to get it to work.  Back door wouldn't stay open either

Ramp was jambed, had to pry it open with a pry bar and lube the rails to get it to work. Back door wouldn't stay open either

Budget Truck Rental - Electrical panel kept faling off, lights blinking on and off

Electrical panel kept faling off, lights blinking on and off

Budget Truck Rental - Torn windshield wipers

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Torn windshield wipers

Avis - Tire pressure light on

Avis

2.3(75 reviews)
3.2 mi•Cajon Heights

How many stars does the Avis corporation get?…read more ZERO! Avis never sends me a receipt. The people at the local office have no control over this. It is the Avis corporation that refuses to allow the local office to give receipts, and falsely claims that it sends receipts by email.

I had an incredibly frustrating experience with Avis after booking my rental through Costco Travel…read more My pickup time was 5:00 PM on Wednesday 3/11, and I arrived at 5:04 PM--just four minutes later--only to find the location already closed, and when I showed up the next morning at 7:56 AM, I was told I was considered a "no show." Apparently, a four-minute delay was enough for them to disregard my reservation entirely. To make matters worse, the agent then tried to downgrade me to a much smaller vehicle because they didn't have my vehicle, as it never showed up...I asked why they didn't call and tell me that, and the guy just shrugged his shoulders. Several 7-passenger vehicles were sitting right there, but he repeatedly insisted that I "didn't pay for that," claimed they weren't available, and said they were "going to the airport." Instead of trying to help or find a reasonable solution, I got nothing but excuses. The customer service was shockingly bad. The agent was rude, dismissive, and extremely condescending, with a completely uncaring demeanor. It felt like my reservation, my time, and my business meant absolutely nothing; he took others' calls and sipped his coffee. No name tags; told me to call customer service to see if they had another vehicle; no manager's name. When I asked for the manager's name, he threw a card on the counter and said, " Call customer service. I think that was offshore to Donald Duck & CO What should have been a simple car pickup turned into a stressful and unnecessarily frustrating experience. I strongly recommend avoiding this Avis location. If you need a rental, do yourself a favor and go around the corner to Enterprise on Magnolia --where they actually seem happy to rent cars to customers

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Avis - Inside, terrible customer service

Inside, terrible customer service

Avis - This Chevy Malibu I have rented in front of Avis storefront

This Chevy Malibu I have rented in front of Avis storefront

Avis - Dirty car

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Dirty car

Renty

Renty

3.3(190 reviews)
8.4 mi•Kearny Mesa

If you are looking to rent a vehicle in San Diego for a VERY affordable price, then this is a great…read moreplace to do so! I rented a car from them in June. The car wasn't brand-new (nor did I expect it to be‼), but I just wanted something reliable that drove from Point A to Point B. My rental looked more than decent & was very dependable. I liked how convenient it was to drop-off my rental in their parking lot after business hours too! And I received my deposit back the next day. If you are looking for a car to look flashy in however this may not be the place for you. I subtracted one star because: Every time you rent from them, you have to pay extra for a credit check which I am totally fine with. However even if you rented a car from them a wk ago - you still have to pay for another credit check to obtain a rental. Also, I had reserved a rental using their online reservation system but when I called to confirm if the vehicle was available, the agent told me the reservation never went through. Finally, the rental car market was pretty much saturated in July (not their fault) + I was told to keep calling to see if they had any available rentals. The person who was answering the phones sounded a bit annoyed when I called multiple times. All in all, a great place to goif you are looking for an affordable rental car solution!!

I was expecting it to be less expensive than Enterprise, but it was around the same price.read more

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Renty
Renty
Renty

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Hertz Rent A Car - carrental - Updated October 2026

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