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Hertz

1.6 (19 reviews)
Open • Open 24 hours

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Thrifty Car Rental

Thrifty Car Rental

2.5(8 reviews)
1.9 km

First time renting a car, and I may never do it again. Booked the car through Delta, so I trusted…read morethe price, $400 for the week. Told at the airport that the car I booked was unavailable, but that I would be "given an upgrade because I was so nice". When the paperwork came I pulled out my pesos to US conversion app and was told "no no, is okay, is price on the app, this is just showing what we hold in case the car is stolen". Turns out the charged me almost $1400 for the week. Plus they put me into a huge car I was uncomfortable driving, since I'm usually a Toyota Yaris girl. I know I was taken advantage of because I'm a female tourist, but I was hoping because I booked through Delta and a big company that I wouldn't get scammed. After all my worries of getting scammed in Mexico, this was the only place that did it.

I rented from the airport location. Horrid experience overall…read more First they asked me if I want insurance then they will tell if they have any cars available (I had reserved online and was calling to check) While returning there was a whole drama for 15 minutes about a loose plastic mud guard. They were angling to screw me thankfully I was able to produce a picture. The whole incident was obviously not in good faith. They knew the banged up car with no obvious sign of damage to the plastic part was loose from decay. But they tried. Make sure take lot of pictures of the car from all angles. Make sure the check document is well Marked and shake each piece even if not having obvious damage. Also make arrangements for taxi as they asked me to go far away to a non existent taxi stand and not drop me back to airport. I had to walk all the way back to airport. Thank god this experience is over.

Thrifty Car Rental

Thrifty Car Rental

4.0(2 reviews)
0.2 km

These guys aren't very well organized at the New Orleans Airport. The Thrifty counter wasn't being…read moremanned. No sign. I had to ask to find out that the National counter would be handling Thrifty customers. THAT was a long line, mostly because they were understaffed. I had to wait in 2 lines to get my car. They leave the keys in the vehicle. I was sent to spot number 14 and as I got there the vehicle in it was being driven away. Back in line I went to wait for them to assign me another vehicle. Staff were helpful and friendly, but the manager needs to tighten up this operation to prevent customer aggravation.

Rented from Thrifty Car Rental at Cozumel Airport in January 2019. We booked online…read more Thrifty is a short walk outside the airport. As you exit the building turn left and follow the sidewalk and you will see Thrifty (and Dollar Rental) across from the small airport. We have rented several times from this location during various trips to Cozumel and have never had any problems. Tips: It is cheaper to rent two cars than one minivan (if you have two drivers available). You must get the insurance in Mexico. The insurance will cost you more than the rental. Probably why the rental prices are so low. My recommendation is to get the full coverage! Our last rental was a Volkswagon Vento. $340 US for one week. Perfect for four adults and all our luggage. Tight squeeze to get to our rental condo but perfect for everyday outings. Gas - all the gas stations are owned by the same person so no need to shop around. Also, the stations are full-service so sit back and relax. You must tip the attendant.

Hertz - carrental - Updated May 2026

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