Cancel

Open app

Search

Hertz

1.8 (91 reviews)
Closed 9:00 am - 12:00 pm
Updated 1 month ago

Hertz Photos

You might also consider

Recommended Reviews - Hertz

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Return your car in the parking lot on the left.
John P.

To return the car, go into the self parking lot, drive to the 4th floor, take a picture of the gas and mileage, and bring your keys to the Hertz office to check-out. We had to find this out through calling and it should say these instructions somewhere like on their website or yelp page. We had to call to find out these instructions but they did not answer for almost 10 mins. Overall, the drop off process was easy and quick.

Coleman K.

WORST customer service I've experienced in over 15 years of being a road warrior. With a parking garage full of midsize and full size cars and SUVs, this uncaring, mismanaged location assigned a Presidents Circle member to a downgraded economy compact Corolla that was 800 miles past due on oil change and service, had extensive body damage, and a low tire pressure warning light. These people hate you and really hope you'll never rent from them again.

Picture of tire when I picked it up. Hertz saw time stamped photo and still refused to reimburse for the repair. HERTZ SUCKS!

See all

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Brian C.
0
100
41

10 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

12 years ago

Business owner information

Photo of Social Media

Social Media

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 3 of 3

Ask the Community - Hertz

Review Highlights - Hertz

I have always found the staff here at this location in Chicago at Washington & Wells friendly, efficient and good to their customers.

Mentioned in 2 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Car Rental 3,025 times last month within 15 miles of this business.

Verify this business

The 312 Limo

The 312 Limo

4.8(156 reviews)
1.0 miWest Loop, Near West Side, West Town
On-time commitment
Beat or match prices

I was on party bus duty for my daughter's recent high school dance. I priced out a few companies…read morewith party buses and 312 Limo was the most reasonable price. To be honest it was still a little expensive considering they were driving from Wilmette to Northfield to Glencoe, but less than the other: $840 for a 3 hour minimum for a party bus of 28. We also didn't need it for the entire 3 hours, but the options I found were either one way or 3-4 hour minimums so this was the best deal. I found their communication to be stellar both via email and text. The bus driver was on time and the kids had no trouble locating the party bus when they came out of the dance and I've heard it was one of many party busses. A few of my daughter's friends hopped on for the way home and commented that this bus was way nicer than the one they took to the dance from another company. Overall, it was a success. The parents could have easily driven these kids ourselves, but the party bus elevated the experience and the kids all seemed to enjoy the VIP treatment.

312 Limo sent the wrong size buses for my group without any communication. Due to their error, the…read morebuses left our start location late, but no time was added to our reservation to compensate. Instead, the drivers insisted the buses needed to return to their start location half an hour earlier than the contracted time because they failed to leave a buffer before the next reservation. Drivers did not seem knowledgeable about the routes, and even went to the wrong location at one point, refusing to listen to the passengers who pointed out their error. Another bus dropped passengers off in the wrong location, though luckily only a few blocks away. Overall, 312 Limo was incredibly disorganized and unprofessional! Absolutely wild response from Dan! Yes, it was 312 Limo, and you personally spoke to people from my group when the wrong buses arrived and during the later mishaps.

Photos
The 312 Limo - Inside of trolley bus - red lights on top and color changing lights on ground, 1 small TV at front, two small areas for storing drinks/ice

Inside of trolley bus - red lights on top and color changing lights on ground, 1 small TV at front, two small areas for storing drinks/ice

The 312 Limo
The 312 Limo

See all

Select A Fee Real Estate Systems & Rentals - Great 2 bedroom , 2 bath loft condo located in the Hot West Loop. Units offers hard wood  floors , updated kitchen with islan...

Select A Fee Real Estate Systems & Rentals

5.0(1 review)
0.9 miWest Loop, Near West Side

What a great personal service and business model! George Ayling is a very experienced and…read moreseasoned real estate broker and does a great job of communication and managing relationships. We own several residential properties and know the ropes and the buy/sell processes. We interviewed 3 brokers chosen from personal recommendations and were convinced George was the seasoned professional that could help sell our place. His references were stellar. Wow! What a delight! We both feel that the sale of our condo was managed better than we ever had with the traditional broker fee business model. We heard from George frequently. His expertise and guidance were very helpful. We got weekly statistical reports on views and all the prospects looking at our property. The scheduling system and follow up feedback was a great feature. Over the years, we have learned that people make the difference in the success of the deal. In our book, George and his team gave us the best service and expertise we have ever had--in all our real estate transactions! He will always have our business for any real estate transactions in the area. We only wish we could transport him to do our out- of-state ones too!!

From the owner: Don't hesitate to call Select A Fee Real Estate in Chicago, IL. We are committed to your…read moresatisfaction. Call us today.

Photos
Select A Fee Real Estate Systems & Rentals - Available 24/7 helps you find immediately what's for sale or for rent.

See all

Available 24/7 helps you find immediately what's for sale or for rent.

Hertz - carrental - Updated May 2026

Loading...
Loading...
Loading...