Personal Touch Monogram has monogrammed many items for me and family members over the last several…read moreyears. I've had Christmas stockings, to luggage monogrammed. Every item was handled with great care and returned in excellent condition. They even helped me, many times to choose which font and color looks best on items. I highly recommend this monogram shop for outstanding monogramming. Also, the friendliest of people work here and I'm always pleasantly surprised how fair their prices are.

We brought my daughters letterman jacket here to have the patches sewn on and a few things…read moreembroidered like her name and accomplishments. It came out beautifully. 10/10 definitely recommend Personal Touch!

They do an excellent job with embroidery! I go here for all of my embroidery needs! Everyone is…read morehelpful and professional.

They don't care!! Supposed to call about proof. After 2…read moreweeks we called and the pathetic excuse was: we forgot to get an email. They had the phone number!!! Then said they'd call Wednesday. No call , so we called Thursday. Said yes , it's done but it kinda got damaged. Hope you have another one! Nope, just a Christmas Stocking that can't be found for a Grandson. It was a small order.... So they could care less. Lester

I bought a VERY expensive computerized embroidery machine there with intentions to take the classes…read moreabout how to use it but when I returned from my trip and went to sign up for class they had gone out of business!! Now I have a machine that I cannot even turn on sometimes, like today when I just wanted to sew a 1'' straight stitch!! The instructions are are impossible to understand, the videos are better but very short! AND to think I taught sewing!! I need help with the Brother! But it looks impressive!

I was in the store this weekend. I really love how the guys take care of the customers. They…read morehelped the gals with getting their stuff into the store as well as carrying things out to the car for them. It's really sweet. Super helpful, and caring. It was nice to see. I've bought a sewing machine from them and was treated great. They've got THE best selection of thread anywhere. I've also had great experience with repairs and great advice when I've had a sewing machine issue. They are local and not a huge corporate conglomerate. They support the local sewing/quilting guilds and I appreciate them all the more for that. If I could I'd turn my review up to 11.

Support is miserable. No phone number to talk to someone. Can't even give one star. Keep telling…read moreme it's my machine and what did I do to change the design. Nothing I keep telling them. It is a miserable company to try and get an issue resolved. Never again will I spend money on Oeda designs. I would rather take my chances on the a free embroidery off web Don't bother with this company.

Absolutely the worst service for orders being shipped. I am currently waiting for an order for 2…read moremonths now. When I requested to cancel my order and asked for a refund I was told it was already in shipping so it was too late to cancel and it would be shipped that week. It has been 2 weeks and still not even the shipping notification. A previous order I paid extra for 2-5 day shipping. It took 5 weeks before I even got a shipping notice. They never tell you that they don't have items in stock. They just take your money and make you wait months for the order.

Love their shirts. No shrinkage and great quality!!!! They are super nice every time I go into the…read morestore!

I was in need of a tee shirt for my daughter's Academic Meet as their's had not come in. Unable to…read morefind what I was looking for the owner herself took time away from an important project to make sure I got exactly what I needed. Even though it was a special order done on demand they were extremely polite and charged far less than I would have paid at a competition's. Way to go All The Right Stuff!!!!!