We lived here for 2 years (2010-2012). We moved in because it seemed like a great deal and another…read morefriend had loved living there years ago. The first few months were great until they changed management and it all went down hill. The water is turned off 7 times in 2 years for days at a time due to water main breaks. They have planned repairs of this but never notify the residents of when the water will be on/off. At one point the management tried to blame the City of Stow for "increasing the water pressure," however, when I contacted Stow's water department they said that wasn't true. Aside from the major water issues they have, parking is atrocious. If you do not work a 9-5 job, you will not get a parking space anywhere near your apartment. Some residents have multiple vehicle/trailers that NEVER move and management does nothing to stop this. Weekends are the worst because apparently nobody leaves and parking is always filled. If something breaks, the service men come out quickly-- which would be a good thing if they were able to fix it on the first trip out. Management seems to enjoy leaving passive aggressive notes regarding noise and pet waste. However when it comes to actually doing something about these problems they are no where to be found and will not return phone calls. If there is an issue and you need an answer, you literally have to corner them during business hours and hope they aren't on a smoke break to receive an answer. We have lived in numerous apartments in the Akron area and have received better service at apartments half the rent than this place. I would NEVER recommend anyone live here unless they want a hassle.

I lived at Hidden Lake Apartments for one year 2016-2017. This is the place to live if you're…read morelooking to move to Stow or even if you attend Kent. This is a quiet community near shopping, parks, and entertainment. Also, Hidden Lake has every amenity you could ever possibly dream of! 10/10 recommend.

Having to change my review again. In April I was asked if I was going to renew my lease (ended June…read more30) and I asked them what the increase would be. I never received a response. I assumed my rent was not going to increase since I heard nothing. My lease expired at the end of June and I continued to pay my regular amount for July. Imagine my surprise when I came back from vacation to a notice that my rent was $150 short because they upped it $150! Management claims that they sent me a letter on April 27 by mail and attached to my door. Having a letter in your computer is not the same as proving you sent it to me ! I explained I never received either and I would not have agreed to paying $1400 a month and would've opted to leave. We are now and he said she said situation with rent. I can't afford and a lease I can't get out of. $150 a month increase after living here one year is a little excessive especially when you don't have proof that I received the notice. If you're going to increase someone's lease that much you should have new paperwork signed! I'm contacting the Housing Authority to see if this is legal Edit: by state law, since they excepted my rent at the old amount during the new lease period, and no new lease was signed, that should be what I'm paying. But I'm not risking eviction or fees, so I'm paying the new amount till I can move out next year.

Dont move here!!! Price is way too high for an outdated apartment. You can go find a way better…read moreplace that had hard wood floors, stainless appliances for the same price and a way better services!! We put in an order for a broken appliance it took them 5 days to come fix it!!!

I have been a resident for 1 years and I absolutely love it. All apartments shown to me were…read morecompletely renewed. Of note, the appliances that are of high quality and easy maintenance, as well as the beautiful marble finish in the kitchen and the bathroom. The entire building feels 'solid' and is incredibly well insulated. Coming from the city, the view is absolutely breathtaking and incredibly soothing (trees for days!). I cannot express how relaxing the view is for me. And yet, Cuyahoga falls downtown is only about 10 minutes away and has everything I need in terms of shopping, restaurants, and recreational services. I have not had any issue with my apartment since it was completely remodeled but I have to speak to the quality of the staff. The building manager is a wonderful woman that works tirelessly to improve the complex and helps residents in any possible way. I have seen her bend over backwards so many times. Even when I was being difficult about the garage spot given to me (I have bad legs), she did everything in her power to satisfy my request. The maintenance folks are incredibly friendly (without actually forcing it, I don't know how to explain, it's just the right amount of friendliness) and always helpful. Neighbors, I have no idea, and that is because of two reasons: I don't want to meet them and I rarely see and never hear them (these walls are amazing!). To me they are the best kind of neighbor. There are, however, plenty of activities for the more outgoing and social folks. Whether you want to meet your neighbors or isolate yourself, this place will satisfy! All in all I would recommend this place to anyone looking for peace and convenience. I haven't been able to call an apartment 'home' for a very long time. And that is both thanks to the wonderful staff and the incredible peace of mind this complex gives you. One last thing worth mentioning. This place feels (and is) incredibly safe.

I love this place. It's very quiet. The management is excellent. Something breaks. It gets fixed…read moreright away. If there's one thing I would hate it's the laundry room being downstairs

**This leasing office has no problem terminating your lease, without cause, even if you pay rent…read moreearly every month. The reason they may give is they "just want the unit back" so they can overcharge one of you reading this review** To get the 1 star out of the way - it's for the pool. It's clean and usually quiet and they open it early in the season and close it late in the season. The other reason for the 1 star is 1 person -  Ben Boyd. In the 4 years my boyfriend and I lived there he harassed us both, specifically targeting me by directing all his communications to me. I'm SURE he will comment on this review and make an excuse or place blame on us or personally attack me (he's the one responding to all the reviews, bringing up personal details of individuals because they left an honest yet negative review. If that doesn't speak to the type of person he is, just keep reading!) I could write a book about our time here, but here are the highlights: - Threatened to remove my emotional support animal due to him not getting the signed ORIGINAL letter from my therapist he insisted on during COVID when the mail system was a mess. - Left multiple notes on our door stating we didn't clean up after our dog when there were literal bags of poop outside to be thrown away when he left the notes. Admittedly we were lazy when we first got our dog. But one mention to be better at picking up after him and we immediately made that change. But the notes and accusations continued. - We had literal sewer water leaking into our living room and the solution was to cut a gaping hole in the wall, leave it for a week while drying off the sewer water soaked carpet by blowing a fan INTO our apartment. We ended up getting a fly infestation and I had to ASK for a carpet replacement...they were going to tack it back down once it dried. - We went through 3 dishwashers, 3 fridges and 2 stoves in our short 4 years. - We got an "official notice" saying the office had been made aware (by someone unnamed) that we had a second dog that was above the weight limit, we didn't pick up after, we didn't pay for, we didn't keep on a leash and was aggressive. They had ZERO proof, because there was in fact NO second dog, and chose to issue an official notice anyway. When we confronted him about the blatant harassment and completely false accusations, Ben actually THREATENED my boyfriend saying "you don't want to make me an enemy..." and when my boyfriend asked if that was a threat, he simply reiterated that we didn't want to make him an enemy. Our only assumption as to why he targeted us was because my boyfriend is black. None of our requests were beyond the standard duties of a decent leasing company, but we were treated like we were the problem. - Our 3rd dishwasher leaked sometimes and got underneath the cheap ass laminate flooring and they chose not to fix it. - We had to BEG to have them look at the black mold in our laundry room. They tried to tell me it was because the dryer vent was backed up. Turns out the toilet upstairs was leaking. Again. - Ben cowardly left a notice to terminate our lease taped to our door one day saying we needed to be out by the end of the following month. There were people that had lived there for 7+ years that were sad to see us go. They didn't get asked to leave. Our direct neighbor (who had only lasted a year) also moved out. So if they wanted a unit so badly, why didn't they just use hers? The answer is obvious...Benny Boy bided his time and then finally followed through on that threat he made. The real kicker? His management was well aware of his mistreatment toward us and chose to do nothing. I've heard horror stories of Ben treating other residents poorly, specifically women, kicking a single mom out for false noise complaints, making people wait days for their AC to be fixed when it's 90 out... I would never suggest anyone move here. If you do move in, you may have a great experience if you're white or old and don't care for cheap appliances. Just whatever you do, don't make the big bad tough-guy Ben angry.

Been renting here for 9 years. Maintenance issues (big or small) are always taken care of quickly…read moreand the maintenance team is friendly and efficient! Ben and Sandy always take care of me! Great job and thank you!

Is theses apartments hud housing an if yes where r they located I need 2 bedrooms my triplet…read morebrother live with me he is one of care givers yes or no thank u if so do u have a 2 bedrooms an as soon as possible for thank you very Much

I have lived at Forest Ridge for almost four years, and I have enjoyed every minute of it. The…read moreapartments are beautiful. I have a two-bedroom apartment with a vaulted ceiling, fireplace and a lovely balcony. Everyone here is very respectful of each other, most of the tenants are professional people so you don't get a lot of loud parties. The grounds are kept beautifully and the maintenance people are very responsive. I've never waited more than one or two days at the most for service. Vallie Harlan and her staff are very friendly and helpful, and go out of their way to make you feel welcome. I wouldn't hesitate to recommend Forest Ridge to anyone wanting an apartment that feels like home.

Cody arrived promptly and completed the repair while explaining all that he was doing. More proof…read moreof our good fortune at Redwood Hudson to have Cody and Rocco covering our maintenance needs.

Cody was friendly and professional. He listened to our concerns and immediately made the fix.read more

They have a bat issue which they can do nothing about because they're a protected species. All they…read morecan do is try and exclude them from the building. They have roach issues for which they have to constantly spray but they come back all the time since not everyone reports them and not everyone keeps their place clean. The trash area stinks and due to the trash shoots the smell permeates the halls despite the automatic air freshener mounted on the walls it stinks throughout the building. I'm leaving as soon as my lease is up.

wonderful community! Maintenance is responsive and quick! office staff is always willing to help!read more

Small dark dingy and overpriced. Super outdated 70s cabinets and metal/wood closet doors. My couch…read morewouldn't fit in the living room. Not with $1600 for 2 bedroom

Went to visit leasing office today to view townhouse. had heard good things about the company from…read morea friend who had worked for them. They have a lease special now. Said mgmt lives on site. Waited.... No one was there. Not a car around. Dark inside the office. Not going back. If you are having a great leasing special, want to fill units, have flags advertising it up and down the main road advertise this fact in many places, and aren't in your office prior to the stated opening time of the office, by 15 minutes, which is customary, even if mgmt isn't living in the property, I have no interest in living there. Shows how little they care about their current residents, too.

Terrible service. Apartment smells and manager doesn't follow through. Horribly run property.read more