couldn't be more satisfied, knowing an experienced, meticulous and passionate audio/video person calibrated my television. I'm in awe daily knowing the picture I'm viewing on my Sony A80J 77" OLED is performing at its optimal capabilities. The peace of mind this provides is absolutely "priceless". Much Kudos to Robert Heron. read more

Heron Fidelity - Home Theatre Installation Near Me

I can't say enough good things about my experience with Robert and Heron Fidelity. To begin, his rates are fair, he was easy to schedule with and made sure everything was in place for a successful calibration. Unfortunately even with the best laid plans, things can happen and in my instance, there was a hardware glitch (totally unrelated to Robert's work) that was only discovered upon the start of our calibration. Robert was patient and helpful and worked with me to resolve the issue and proceeded on with the calibration and didn't even charge me for the extra time, which was very kind and generous of him. We are thrilled with the calibration results and our overall experience working with Robert and will be sure to hire him again when needed in the future. read more

Robert is Awesome! He calibrated my Panasonic VT60 plasma panel. Robert is incredibly professional. He arrived on time, and was super respectful of our house. He spent about four hours calibrating the TV. He had no problem with me hanging out in the room while he did it. He talked me through the process and was cool about me asking him questions. The time really flew by. One reason was that I found the whole process incredibly interesting. Another reason, and even more important was that Robert is an amazing guy. He was so friendly and nice and personable that he made us feel at ease right away. It was truly a pleasure spending the afternoon with him. How nice he is as a person is matched by his skill as a calibrator. Through communicating with him, I knew that he had worked on plasma panels before, but he clearly did his homework on the Vt60 because he knew all the ins and outs of it. Robert is an absolute expert in the field and a master at his craft. I knew this TV had the potential to look amazing, but Robert has made it extraordinary! I'm blown away by how exceptional the picture quality is on the TV post calibration. I wish I could give him more than five stars. A truly great experience! Thanks Robert! read more

Robert met me to calibrate my brand new Samsung Q8fn 75 inch TV. He answered all of my questions throughout his process (I had plenty) which took several hours due to the TV being way out of spec for the calibration out of the box. He ensured the standard HD, HDR and even the game modes were all perfectly calibrated. He helped me correctly set up HDR and other settings as well. A week later my TV had an issue where it would not switch to game mode. This was a Samsung issue and I was forced to do a factory reset. Robert took the time to come back yet again and re-calibrate everything. The Reset changed a few of the settings so the white balance had to be completely re-calibrated. In the end, Robert spent close to 11 hours on my TV and didn't ask for anything additional from me. This is someone who truly stands behind their work and ensures the customer is satisfied. He also emailed me all of my settings for the future. I have received nothing but the highest compliments on my TV's picture. I would rate Heron Fidelity a 12 out of 10. Thanks again Robert!! read more

I could not say enough great things about Robert. He's a pro's pro in his line of work and I couldn't be happier with the calibration service he preformed on my Sony LED TV. I tried tinkering with the TV plenty of times and could never achieve the results of a calibrated TV I had in my family room. Robert spent a little over 3.5 hours perfecting my picture and wouldn't settle for anything less than a great picture. He did a 10 point adjustment and was as patient as a man could be as he went through the several adjustments. In addition, Robert let me co-pilot in terms of keeping me posted on how everything was done and worked. I learned so many things I didn't know. The results were a picture that is both pleasing and rewarding to my eyes. I understand most people are happy with their out of the box adjustments. However, once you see the results of your TV perfectly calibrated you'll never go back! read more

Robert was over yesterday to calibrate my Sony 75Z9D and my LG 65E6 and he did an absolute superb job! He is extremely friendly and professional as well as patient as he dug in an did a 10 point calibration on the Z and a 20 point calibration on my LG. He had brand new gear and was happy to answer any and all of my questions. Whenever I get a new display, there is no doubt in my mind he will be the first person I call. Will also highly recommend him to any of my friends who may be looking for a professional calibration of their displays. read more

Heron Fidelity gets the highest marks possible. It's a lean, no-nonsense company that does second-to-none work. I got a TV mounted in my living room and my projector/screen mounted in my theater room. Everything was done perfectly, professionally, and quick! What sets Heron Fidelity above the rest, however, is knowledge. He's not just someone who sets up your kit and moves along to the next job. He actually knows the ins and outs of the equipment he's installing. He's a true consultant with real industry knowledge, not just someone who gleans his home theater knowledge from magazines. If he says X is better than Y, it means he's physically tested both X and Y with his own equipment. Not many installers/consultants/repair specialists can say they do that. He's the best, the absolute best, and just a flat out good guy, too. You're in good hands with Heron Fidelity. read more

Heron Fidelity has helped me twice in the past setup, tweak and ultimately make my new TVs the best they could be. Robert helped fine tune color levels, white levels, backlight levels, etc to ensure my picture was the best it could be. He also helped me choose the best TV for the money & taught me that more money doesn't necessarily mean a better TV. The next time I need help with a TV, home audio, etc I will definitely give Heron Fidelity more business. Recommended! read more

Robert came to my place today to calibrate my Brand New 2016 Vizio P65-C1 UHD TV. we had great communication prior to his arrival. Robert is very respectful and warm spirited. But beyond how awesome he is as a person, he TKO'ed the calibration!!!! His equiptment is up to date, the calibration software was updated to the latest version and his knowledge of AV "stuff" is beyond expert. This was my first calibrated TV and my first LED TV. My knowledge of calibration and how it works & what certain parameters/factors mean WAS little to none. Robert walks you through the ENTIRE process and explains it in a way that I believe anyone could understand. I now completely understand how/why and the WHAT calibration does/means/works along with its effects. This man truly knows his stuff and knows what he is doing. If you have spent good money on a TV I would HIGHLY recommend Heron Fidelity to get the most bang for your buck when it comes to utilizing the potential of your TV. My TV was the first of its kind to be tested and calibrated at this level and the results were INCREDIBLE!!!! I can't wait to see Robert's Review of the new 2016 P Series and the fact that it was my TV has me all smiling. Robert is the best, don't look anywhere else for your multimedia/AV needs!!!!.......... Even my dog liked him.....=) Thanks Robert you rock man!!!! THIS TV ROCKS MAN!!!! Good job Robert and a BIG UP TO VIZIO for not making it harder than it should be!!!! Cheers! read more

Heron Fidelity is awesome! Robert worked with me to schedule a time after some back and forth over email. Got a time setup, he came out and mounted as well as calibrated my new television. He has tons of helpful tips and tricks and recommendations available on his website if you're unsure of anything you should be getting. Everything is looking great post installation and calibration and very glad I went with Heron Fidelity. Knows his stuff and keeps up to date on everything in the industry. Highly recommended!! read more

I recently purchased an OLED TV and although it looks great out the box, I did notice issues when it came to dark scenes as well as a number of other issues when it came to the overall picture quality. Because I am a novice when it comes to this, it was a challenge to search for the issues I was having since I do not know the A/V jargon. After searching through Google with minimal luck, I went to YouTube. After numerous videos that didn't answer any of my questions, I found a video with Robert, from Heron Fidelity. I then went to his webpage and started learning about video calibration. I decided to email Robert about my dark scene issue and he was more than willing to help. After 20+ emails between us, I asked Robert to come by and calibrate my OLED as well as wall mount the TV. Robert, was not only on time, but very professional throughout the whole process. The entire job took a little more than a few hours (which he told me via email and before he started). It didn't feel like a few hours. Robert was very kind in explaining what he was doing, why he was doing it and what the outcome will be. I was very impressed and satisfied with the work Robert did. In fact, I am going to bring him back so he can setup the audio portion of my home theater. Again, because I am a novice, I didn't know that the speakers and AV receiver didn't come with wires. Robert didn't just recommend any type of wire, but asked me questions before making a recommendation. And because of Robert's knowledge and professionalism, he recommended a flat wire so it can go under my rug. I highly recommend Robert for any and all video and audio needs. By the way, my dark scene issue is gone and the picture quality is unbelievable! read more

Robert is great. He calibrated my LG OLED TV. He spent a lot of time analyzing the TV's colors and he is very personable and answered all of my questions. read more

Robert is awesome! He helped me via email make a purchase decision months before there was any talk of hiring him. He gave me great advice and never had any issue answering my endless questions. He came to calibrate my new Vizio P-Series this week and made the TV really give it's best possible results. The difference pre and post calibration is amazing. Robert delivers exactly what he says he will to the highest standards. I can't recommend him highly enough. Don't look any further, you've found the AV professional you were looking for. read more

Robert's calibration service is top notch, and he's extremely knowledgable about everything home theater. He calibrated my projector a year ago and I haven't needed to touch it since. read more

Great service with a very fast turn around. All of my issues were resolved and my computer has never been faster!

Arrived on time, professional and my 3 month old crying baby or my barking dog did not distract him. Robert mounted my 55 inch Samsung TV over my fireplace...also adjusted the picture quality for me, which was appreciated. He did a great job and is highly recommended. I will definitely call again to set up my receiver/home theatre when I get some new speakers. Great job! .........highly recommended! read more

Robert did a fantastic job. His work is excellent. He spent the time to explain each setting and how settings impact the overall picture. I highly recommend Heron Fidelity. The service is second to none. Worth every dime! read more

I highly recommend Heron Fidelity! Robert came out to calibrate my LG OLED 4K tv. The picture quality was good to start but after he was done it was amazing. Robert is extremely friendly, professional and thorough. He definitely knows his stuff! I would highly recommend his services if you need any help with your audio or video equipment. read more

I had a great session with Robert. He arrived right on time which I appreciated. He let me know he was OK with me watching over his shoulder and asking questions. I took him up on the offer and learned a lot about the process. He showed me the results and explained them well. The TV looks much better than when he started. Highly recommended. read more

used Heron Fidelity again to mount a couple flatscreens on the wall now that the little one likes to slap flatscreens. Again on time...attention to detail is amazing. read more

Robert is a really cool and down to earth guy! I've known him to do some YouTube videos on AV and in them he gives you some neat tips on calibrating your TV on your own. If you really want to get the best calibration though, you will need professional calibration from an expert that's been THX and ISF certified. Turns out that Robert is an expert on both and can stop by your place to do the calibration for you! He was very helpful on explaining some concepts on video processing that I did not quite understood before and was very thorough into calibrating my Samsung TV with some nifty (and expensive) equipment. After the calibration, I already see noticeable differences of before and after and am amazed by how the colors pop out a lot more (yet retaining realness to them) and the shadow details are a lot more visible now. If you live around the bay area and is looking for some serious TV calibration to bring more life out of it, I highly recommend Robert as your go to AV expert! read more