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    Heron Fidelity

    5.0 (21 reviews)
    Closed • 9:00 am - 7:00 pm

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    Services - Heron Fidelity

    TV mounting

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    Great service with a very fast turn around. All of my issues were resolved and my computer has never been faster!

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    Review Highlights - Heron Fidelity

    “I knew this TV had the potential to look amazing, but Robert has made it extraordinary!”

    Mentioned in 18 reviews

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    Bay Area Wall Mounts

    Bay Area Wall Mounts

    (1.3k reviews)

    We had a great experience with Bay Area Wall Mounts, and I especially want to recognize our…read moretechnician, Ismat, who was courteous, professional, punctual, and clearly experienced with this type of installation. Before choosing a company, I compared several TV mounting businesses on both Yelp and Google. I ultimately decided on Bay Area Wall Mounts because of their established reviews and the photos of their previous work, and I'm glad I did. Ismat installed our 65" LG C6 TV along with an LG S95TR soundbar above our fireplace and mantel. I was initially unsure whether the fireplace and mantel would make the installation more difficult, but he handled it without any issues and made sure everything was centered, level, and positioned properly. One of the biggest things I wanted was a clean installation with no visible cords. They were able to create a power bridge system that concealed the wiring and routed everything to a nearby outlet. They also left us with additional connectivity so we can add two more HDMI devices in the future. The finished setup looks very clean and professional. The price was fair, although perhaps a little on the higher side compared with some options I looked at. That said, I would rather pay for quality workmanship and have the job done correctly than simply choose the cheapest option, especially when mounting an expensive TV above a fireplace. Overall, I'm very happy with the finished result and the quality of the installation. I wouldn't hesitate to use Bay Area Wall Mounts again for any future TV mounting needs, and I would definitely recommend Ismat and the team.

    Technician fixed the issues. So I am changing the review…read moreback to 5 stars. All the issues have been fixed

    Full Spectrum Technology Group - Custom Lighting Project at a local food spot we love

    Full Spectrum Technology Group

    (40 reviews)

    We have a big complicated AV system we asked if they could take over and help us fix as the…read moreinternet was not working. They came by and looked and told us it was a bigger problem they could not fix and would send us a quote. The quote included several pieces of equipment that were priced 2-5x retail. FSTG-DREAM-PRO 10G Cloud Gateway with 100+ UniFi device / 1,000+ client support and 3.5 Gbps IPS routing. was quoted as $999.99 when it retails for $379 FSTG 10Gbps SFP+ Direct Attach Cable (1meter) was quoted at $29.99 when it retails for $15 OvrC Pro Lifetime License + Hub, non-locking barrel connector power connection type was quoted as $999.99 when it retails for to $199 *note this is only available to authorized AV dealers but a 5x mark up is insane I asked why and was told it was small business markup and was told quote "It includes sourcing, shipping, platform fees, payment processing fees and more that our clients may not originally consider. The raised price also covers our regular remote network maintenance, ensuring your network continuously runs at peak performance following the conclusion of the project. A large portion of business model is our post-install support and efforts to create peace of mind for our clientele regarding our systems." However on that quote was also a $70/mo service plan that was supposed to cover the aforementioned post-install support. I asked about the double charge for support and asked if I could bring my own equipment and they ignored my email So this company is SUPER SHADY and please review your quotes and google any equipment that they tell you that you need because 1. you probably don't need it (we ended up fixing the internet ourselves) and 2. they are probably overcharging you. Just run the quote through Claude or ChatGPT and ask if there's anything concerning in it. It will do all the research for you.

    UPDATE: After my…read moreoriginal review, the company's CEO personally reached out to discuss the situation. Although the project did not meet my expectations and my original concerns remain, I appreciate that he took the feedback seriously, worked to resolve outstanding issues, and refunded the design fee. I am updating my review to reflect the company's efforts to make things right.

    Barker Tech - Josh.AI

    Barker Tech

    (90 reviews)

    I work customer service in a highly technical field. I repair high end luxury vehicles. It's…read morealways in my mind that I'm handling the first or second most expensive item most folks own. Second only to their homes. I'm well aware of the exacting standards needed. The self discipline needed and the attention to detail and care for details needed to restore someone's prized luxury vehicle. Those same standards apply to working in or on someone's home. My previous reviews explain how I met Jake at Barker Tech. This is a new review with new perspective. It's been over two years since I paid Jake and shook his hand. In those two years Jake has reached out 3 times to check on my home and his work. It just seems to be how he is. In those two years I've reached out with some admittedly stupid questions and each time he's addressed my concerns without any snark or down talk that some techie guys use when speaking to plebes. I needed additional home tech stuff and naturally I reached out to Jake. His response was timely given his work load and he immediately offered elegant solutions to an inelegant problem. (Someone in my neighborhood is actively using my gravel yard as a dog pit stop and leaving me nasty surprises ). Jake offered some very clever options up to and including an outdoor speaker paired with my existing camera system (that he installed ) to politely ask the offending dog owner to remove their dog waste. Ultimately my wife vetoed the idea of me having the ability to leave audio messages for bad neighbors. But Jake's suggestion of an upgraded new camera with AI facial recognition and a wider field of view was perfect. Within a week Jake personally came back and upgraded the camera thus negating the one small blind spot the offender had been using. He kept his word. He sent me tutorials and worked with me not even being home to ensure that I was 100% satisfied with my upgraded surveillance view before leaving. Setting standards and holding yourself to them are key to excellence. Keeping your word and delivering what you promise are key to excellence. But. Excellence isn't derived from robot like adherence to guidelines. It's a combination of many intangible things. It's rare these days to encounter true excellence in almost any field. Jake at Barker Tech is an excellent example of excellence in action. Trustworthy. Reliable. Professional. Meticulous. Passionate. Informed and informative. Personable and Diligent. I'm a client for life.

    Jake was fantastic. He is incredibly knowledgeable, professional, and calm, cool, and collected,…read morewhich was especially appreciated after we had been dealing with so many frustrating AV and internet issues in our house. He quickly figured out what was wrong with our existing setup, moved us over to fiber optic, and simplified the entire system so it is easy for us to use. The difference has been huge. Our internet is now incredibly fast in every room of the house, and everything finally works the way it should. Jake went above and beyond throughout the entire process. I cannot recommend him highly enough for anything AV-related in your home.

    Magnolia Design Center & Home Theater - reclining theater seats

    Magnolia Design Center & Home Theater

    (19 reviews)

    Worked with Saul and Sienna. What a great combo! Really…read moreknow their stuff. My husband was able to get exactly what he wanted.

    We had a tough set up at our home that was over ten years old and in need of a real overhaul with…read moresome pretty complicated situations involved. Our first priority was a new TV and a new receiver and getting confirmation this team could do the work. Well, they can and not only can they do most anything you need, they do it with patience, lots of grace, a sense of humor, total dedication to perfection and without ripping you off. Once you start talking to the people who work here you will find that most of them have been there for over a decade and some of them have been there almost two decades and that's because they love what they do and it shows in every aspect of this process. We had an initial consultation which they credit back to you if you have the work done and then we made our choices with tons of guidance based on our budget and needs. The team came on the day of install and they were clean, professional, knowledgeable and just plain good guys. We had one little hiccup after they left and they immediately came back and fixed it. We started with Quincy in the store to pick out the TV and eventually started working with Alex for the entire set up and he sticks with you through everything until the very end, even follow ups. He's easy to get a hold of and responds directly. Lloyd came to do the once over for install and the guys who came to do the work were Desmond and Alan. I really can't recommend them enough and they made what we thought was going to be a difficult and hard experience something that we quite enjoyed and we are super happy with the end result. Here's hoping it lasts at least another ten years!

    Heron Fidelity - hometheatreinstallation - Updated October 2026

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